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General Feedback

How should we improve our feedback and product management tools?
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  1. More granular filtering of the Idea Insights Dasboard

    In the new Insight features it would be important to be able to apply filter by Forum, category, or even labels.

    20 votes
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    2 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →

    Hi All -

    We’ve released the first filter on Idea Insights: the ability to select one or more forums.

    We’re interested in hearing how well this solves the problem, or do we need to go deeper? Are categories needed? We’re trying to avoid cluttering the interface with controls that may not be necessary (not to mention the complexity that this can add under the covers ;))

  2. Global Idea Search In the UserVoice Admin Console

    As a user, I'd like to search for an idea without having to go back to the idea grid so that I can stay in the context of the page I'm on when I decided to search for an idea.

    9 votes
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    6 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  3. Include Attachments on Internal Notes

    Currently attachments can be added to Status Updates as well as comments, we would like the ability to include attachments for internal notes. Sample Use Case: when drafting a mock-up of something such as a UI change that is not yet ready for public feedback, but should have eyes on it by other members of the Product Management or Development Staff.

    9 votes
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  4. Ability to Create a New Feature from Idea View

    Ability to create a feature from an idea. When viewing an idea, I would like to be able to click a button that creates a linked feature, so that I can view the idea while entering the feature name, description and other info. This would also save the 'searching' step to link to the idea to the feature after the fact.

    3 votes
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  5. Custom data on ideas

    When a user supports, comments on and creates an idea, Product Managers need the full context on the feedback at that point in time. This can include the device and OS at the time of submission, their product version, the page they were on, screen size or other internal data points, etc.

    This data should be captured and saved against the idea so admins can see, not just who submitted/supported/commented on an idea and their traits (if they're being collected), but also important details surrounding the context of the idea.

    54 votes
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    In Discovery  ·  2 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  6. Allow UserVoice Admins to Submit Ideas on Behalf of a Customer

    It would be very helpful if UserVoice allowed a UV administrator to be able to create a UV suggestion/idea on behalf of a user, as if they submitted it.

    From time to time, it may make more sense for us to go ahead and create a suggestion for the customer versus asking them to do it.

    Currently, UV supports the ability to submit feedback on behalf of a customer, but not the idea itself.

    11 votes
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    1 comment  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  7. Respect Line Breaks in Internal Notes.

    Respect Line Breaks in Internal Notes.

    Internal notes styling should respect line breaks like comments do. When leaving notes for internal members, it can difficult to understand the message being conveyed because it's all smushed together in one block.

    7 votes
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    1 comment  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  8. Allow admins to favorite or bookmark specific ideas so that they can quickly refer back to them later

    Allow admins to create a list of favorite or bookmarked ideas that they can easily refer back to instead of having to search through all ideas. Filtered views are good but sometimes an admin wants to keep an eye on a handful of ideas across multiple different categories/labels so it would be really helpful to be able to favorite or bookmark ideas to access quickly.

    3 votes
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  9. Use Markdown in Status Updates

    We love that we can use markdown in idea descriptions. However, it appears it has cannot be used in Public status updates. We would like the existing functionality expanded to other public facing updates.

    9 votes
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    1 comment  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  10. Add custom questions for users to fill out when creating an idea

    When a user goes to create an idea, they only have to give a title. Often Product Teams want to ask their users for additional details and be able to make these fields required.

    This allows Product Managers to get the full details they need from users when they post an idea, and limits them needing to follow up for more information.

    40 votes
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    5 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →

    Hi – we have spent time investigating this and talking with many of you, and have decided to defer from building this for the time being. In our conversations with customers, we came across many different use-cases for custom fields and think we could potentially provide better, native support for some of the common use-cases like “priority” or “impact” rather than attempting to solve several problems with this one feature. We may revisit this idea after providing out-of-box support for the most common use cases.

  11. Display Requester Name on new Contributor Suggestions

    Suggestions created by contributors should display Requester's name instead of the contributor that submitted their feedback and created the new suggestion

    14 votes
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    5 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  12. Specify Applicable Forums when Creating Labels

    Add functionality to enable a definition of Labels on a Forum by Forum basis. When creating a new Label you would specify to which Forum or Forums this Label is to be made available to. The new Label would only appear and be available for use within those Forums. There would also be functionality to link existing Labels to Forums (it is noted that some data cleansing may be required to ensure data integrity). There is currently an issue in that Labels are created that are relevant to limited Forums, but they appear Everywhere. This clutters lists and results in…

    5 votes
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    1 comment  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  13. Ability to see who else is viewing an idea

    The ability to see who else is viewing new ideas/suggestions would be extremely helpful. This functionality would help to ensure there is minimal duplication of work effort.

    Thanks for your consideration!

    9 votes
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  14. Translate customer ideas in the admin console

    Ideas are sometimes created in a language that admins do not speak. UserVoice should have a way for users in the admin console to translate ideas to their language.

    2 votes
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  15. Add the ability to click into a report of each public status type for the "ideas by status" chart

    For the "No status" public status column in the "Ideas by Status" chart, add the ability to click that column and link to a report of all those ideas with "No status", "Under Review" etc. so I can drill in and update.

    2 votes
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  16. Click on the graph to see the issues with that particular status

    On the graph with statuses, it would be nice to be able to click on it. Then you see the ideas with that status.

    2 votes
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  17. Allow linking two ideas in different forums together without merging

    I want the ability to link multiple ideas from different forums without having to merge them and losing the entry on one of the forums. Ideally the ideas would remain in their respective forums untouched from the customer side but in the Admin Portal the comments, votes, etc.. would be combined into a single entry. This would allow for easier maintenance on my end and customers wouldn't have to search multiple forums to find the single merged idea.

    This would be helpful to those of us managing framework level features that apply to multiple sides of a software that have…

    2 votes
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  18. 1 vote
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  19. 1 vote
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  20. Feedback should be visible to me even if it is not approved by the moderator

    [en][Bing Translate]
    Feedback should be visible to me even if it is not approved by the moderator

    Make sure the feedbacks remain visible to me when a moderator doesn't approve it, so it should be.

    [pt-br]
    Feedbacks devem ficar visíveis para mim mesmo se não forem aprovados pelo moderador

    Verifiquem se os feedbacks permanecem visíveis para mim quando um moderador não os aprova, pois assim deve ser.

    1 vote
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
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