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General Feedback

How should we improve our feedback and product management tools?
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  1. Add custom questions for users to fill out when creating an idea

    When a user goes to create an idea, they only have to give a title. Often Product Teams want to ask their users for additional details and be able to make these fields required.

    This allows Product Managers to get the full details they need from users when they post an idea, and limits them needing to follow up for more information.

    361 votes
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    56 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →

    Hi – we have spent time investigating this and talking with many of you, and have decided to defer from building this for the time being. In our conversations with customers, we came across many different use-cases for custom fields and think we could potentially provide better, native support for some of the common use-cases like “priority” or “impact” rather than attempting to solve several problems with this one feature. We may revisit this idea after providing out-of-box support for the most common use cases.

  2. Flag Idea as Important Enhancements

    Hi there,

    The new ability for users capturing Feedback to flag an idea as important is awesome! It would be great if we could extend this functionality in a couple of ways:


    1. Add ability for admin users to remove flags once they have served their purpose.

    2. Add the ability for admin users to set this flag on ideas already submitted for internal communication processes.

    Thanks for considering!

    4 votes
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  3. Mentions in Public Comments

    The new ability to @mention admins within internal comments is great! As a corollary, it would be great if end users could @mention each other in public comments. This would enhance public discussion, allow users to directly interact with one another. Thanks for consideration!

    3 votes
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    1 comment  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  4. Global Idea Search In the UserVoice Admin Console

    As a user, I'd like to search for an idea without having to go back to the idea grid so that I can stay in the context of the page I'm on when I decided to search for an idea.

    10 votes
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    6 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  5. markdown in comments

    Would love to see Markdown extended to comment threads. I understand that it's already supported in the main description, but any followup comments (maybe even another user suggesting a different snippet of code) doesn't get the same formatting as a description.

    3 votes
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    1 comment  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  6. More granular inactivity options

    Currently, the inactivity filter displays ideas that have not had VOTES in the selected timeframe.

    Create a way to select what activity items are evaluated in the timeframe, such as:
    -Votes
    -Public Comments
    -Internal Comments
    -Feedback
    -Public Status Updates
    -Internal Status Updates

    1 vote
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  7. Allow Custom Fields with multiple selections from Custom Lists

    Allow custom fields to be set up which are based on custom lists but where you can choose multiple options. For example currently a custom list could be sem1, sem2, full year as you can only select one value. With this feature, you only need sem1 and sem2 as you could select both sem1 and sem2 to indicate a full year. This functionality already exists in contacts where you can assign multiple groups.

    1 vote
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  8. Filter "Ideas that need tidying up" by status

    "Ideas that need tidying up" displays ideas with open statuses that have not had any activity in the last 6 months. Please enhance so that you can further filter the list by a specific status.

    1 vote
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  9. Add the ability to click into a report of each public status type for the "ideas by status" chart

    For the "No status" public status column in the "Ideas by Status" chart, add the ability to click that column and link to a report of all those ideas with "No status", "Under Review" etc. so I can drill in and update.

    4 votes
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    1 comment  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  10. Allow UserVoice Admins to Submit Ideas on Behalf of a Customer

    It would be very helpful if UserVoice allowed a UV administrator to be able to create a UV suggestion/idea on behalf of a user, as if they submitted it.

    From time to time, it may make more sense for us to go ahead and create a suggestion for the customer versus asking them to do it.

    Currently, UV supports the ability to submit feedback on behalf of a customer, but not the idea itself.

    14 votes
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    1 comment  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  11. Expose original idea Title and Description to original Author

    Provide a way for idea authors to view the original Idea Title and Description they submitted after this idea is edited by an Admin for clarity on the public protal

    1 vote
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  12. Allow users of Outlook for iOS to collapse mail folders.

    Allow users of Outlook for iOS to collapse mail folders.

    1 vote
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  13. Ideas list in admin page should be keyboard accessible

    The Ideas page does not seem to be keyboard accessible. I'm trying to select an item and then use SHIFT+DOWN arrow to select other items, and it doesn't work. I'm also trying to just use the arrow key to highlight up or down the list and press the space bar to check the box for the highlighted item. This doesn't work.

    1 vote
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  14. Bulk Add Labels

    When managing Labels for Ideas, the ability to quickly create multiple labels would be incredibly time saving! This would be especially important to users setting up their account for the first time.

    1 vote
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  15. Filter Ideas by Creator Team

    A channel agnostic way (such as the Ideas grid) to view ideas submitted by specific Internal Teams

    1 vote
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  16. Custom data on ideas

    When a user supports, comments on and creates an idea, Product Managers need the full context on the feedback at that point in time. This can include the device and OS at the time of submission, their product version, the page they were on, screen size or other internal data points, etc.

    This data should be captured and saved against the idea so admins can see, not just who submitted/supported/commented on an idea and their traits (if they're being collected), but also important details surrounding the context of the idea.

    55 votes
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    In Discovery  ·  2 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  17. Display 'Last Active Commenter' on Admin Console's Idea screen

    I need the Last Active User or Commenter to show on the Admin's Ideas screen. Using this and Last Updated will help me in knowing which tickets I need to respond to without having to click on each of them or having some kind of filter for "Needs response".

    1 vote
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    1 comment  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  18. Ability to Create a New Feature from Idea View

    Ability to create a feature from an idea. When viewing an idea, I would like to be able to click a button that creates a linked feature, so that I can view the idea while entering the feature name, description and other info. This would also save the 'searching' step to link to the idea to the feature after the fact.

    3 votes
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  19. Do not permanently delete feedbacks

    [en][Bing Translate]
    Check that when the end user deletes a feedback, it is not permanently deleted but only archived, and develop so that the user can unarchive. And archived feedback is not shown publicly only in the user's profile when it exists but is available to the user himself when he or she accesses the archived page itself.

    [pt-br]
    Não excluir definitivamente os feedbacks

    Confiram se ao o usuário final excluir um feedback, esse não é excluído definitivamente mas apenas arquivado, e desenvolvam para que o usuário possa desarquivar. E feedbacks arquivados não são mostrados publicamente apenas no perfil do…

    2 votes
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    1 comment  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  20. Capture Feedback Unrelated to Idea

    Is there a way to enter feedback that isn’t linked to an idea/suggestion? An end-user may enter positive feedback that we would want to track and it may not be associated to a request for action.

    1 vote
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
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