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How should we improve our feedback and product management tools?
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  1. Global Idea Search In the UserVoice Admin Console

    As a user, I'd like to search for an idea without having to go back to the idea grid so that I can stay in the context of the page I'm on when I decided to search for an idea.

    6 votes
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    6 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  2. Custom data on ideas

    When a user supports, comments on and creates an idea, Product Managers need the full context on the feedback at that point in time. This can include the device and OS at the time of submission, their product version, the page they were on, screen size or other internal data points, etc.

    This data should be captured and saved against the idea so admins can see, not just who submitted/supported/commented on an idea and their traits (if they're being collected), but also important details surrounding the context of the idea.

    49 votes
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    In Discovery  ·  2 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  3. Respect Line Breaks in Internal Notes.

    Respect Line Breaks in Internal Notes.

    Internal notes styling should respect line breaks like comments do. When leaving notes for internal members, it can difficult to understand the message being conveyed because it's all smushed together in one block.

    5 votes
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    1 comment  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  4. Use Markdown in Status Updates

    We love that we can use markdown in idea descriptions. However, it appears it has cannot be used in Public status updates. We would like the existing functionality expanded to other public facing updates.

    7 votes
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    1 comment  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  5. Add custom questions for users to fill out when creating an idea

    When a user goes to create an idea, they only have to give a title. Often Product Teams want to ask their users for additional details and be able to make these fields required.

    This allows Product Managers to get the full details they need from users when they post an idea, and limits them needing to follow up for more information.

    34 votes
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    3 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  6. Include Attachments on Internal Notes

    Currently attachments can be added to Status Updates as well as comments, we would like the ability to include attachments for internal notes. Sample Use Case: when drafting a mock-up of something such as a UI change that is not yet ready for public feedback, but should have eyes on it by other members of the Product Management or Development Staff.

    5 votes
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  7. Ability to see who else is viewing an idea

    The ability to see who else is viewing new ideas/suggestions would be extremely helpful. This functionality would help to ensure there is minimal duplication of work effort.

    Thanks for your consideration!

    6 votes
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  8. Specify Applicable Forums when Creating Labels

    Add functionality to enable a definition of Labels on a Forum by Forum basis. When creating a new Label you would specify to which Forum or Forums this Label is to be made available to. The new Label would only appear and be available for use within those Forums. There would also be functionality to link existing Labels to Forums (it is noted that some data cleansing may be required to ensure data integrity). There is currently an issue in that Labels are created that are relevant to limited Forums, but they appear Everywhere. This clutters lists and results in…

    2 votes
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    1 comment  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  9. Allow users to allocate priority across their already supported ideas

    For example, each user gets 100 "feedbucks" (still working on that term) that are by default evenly distributed across all their already voted on suggestions. User can then adjust their points to highlight certain suggestions with a higher priority.

    So I could vote up 50 ideas, and my $100 would by default be split to $2 per idea. If I vote for another idea, the split would be cut down to ~$1.96 per idea, but could at any time redistribute my $100 according to priority. No limits to votes, but secondary metric to allow me to communicate priority.

    Having the…

    40 votes
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    1 comment  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  10. Ability to migrate content between accounts/instances

    I need the ability to migrate information from one portal to another.

    8 votes
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    1 comment  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  11. Permanently Delete Suggestions

    -Allow permanent deletion of Suggestions

    -Permanently purge soft-deleted Suggestions (potentially on a cadence)

    5 votes
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    2 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  12. Allow UserVoice Admins to Submit Ideas on Behalf of a Customer

    It would be very helpful if UserVoice allowed a UV administrator to be able to create a UV suggestion/idea on behalf of a user, as if they submitted it.

    From time to time, it may make more sense for us to go ahead and create a suggestion for the customer versus asking them to do it.

    Currently, UV supports the ability to submit feedback on behalf of a customer, but not the idea itself.

    3 votes
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add option for 6 months on Inactive filter

    Add an option for 6 months in the Inactivity filter on the Ideas page

    2 votes
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  14. Count suggestion creation as customer activity

    A suggestion being created doesn't always count as "Customer Activity" when using the "No Customer activity" filter.

    This can result in suggestions that have been created within the year showing up in "No Customer activity in the past year" if the suggestion was were created via the API, contributor sidebar or imported.

    5 votes
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    1 comment  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  15. Ability to Batch/Bulk update ideas by Feature

    We would like to batch/bulk update linked ideas as the Feature moves through the Roadmap to keep our users updated.

    Currently we need to open each idea individually and update. This is especially problematic since there is not a link to the linked ideas if there aren't comments, so we have to search to find them, and update individually.

    2 votes
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  16. Delete votes and feedback on an idea in bulk

    Be able to delete voters or feedback on an idea, without deleting the user.

    1 vote
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  17. Disable comment moderation once idea has been approved

    With moderation enabled, ideas and comments need to be approved.

    When a new idea is created and approved, each comment needs to be approved separately.

    This request is to not require comments to be approved once the idea has been approved.

    1 vote
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  18. 1 vote
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  19. Filter Idea Grid by Created Date

    Be able to filter the idea grid by idea creation date

    2 votes
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  20. Activity Visuals in Suggestions Grid

    Activity trend columns provided a visual for when support was added to suggestion, allowing teams to evaluate patterns over time.

    3 votes
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
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