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General Feedback

How should we improve our feedback and product management tools?
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  1. Flag Idea as Important Enhancements

    Hi there,

    The new ability for users capturing Feedback to flag an idea as important is awesome! It would be great if we could extend this functionality in a couple of ways:

    1. Add ability for admin users to remove flags once they have served their purpose.
    2. Add the ability for admin users to set this flag on ideas already submitted for internal communication processes.

    Thanks for considering!

    14 votes

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    Started  ·  2 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  2. Contributor Console missing Contributor Sidebar capabilities

    Contributor console has an option for capturing feedback, which is supposed to be used instead on the classic Contributor sidebar. But the experience is not the same, fields are not the same, and the Private commenting option which was one of the most important features of Contributor sidebar is missing.

    8 votes

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    4 comments  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →

    Hey all,

    Thanks for the feedback and support of this idea.

    Upon rollout of the Contributor Console, this feedback helped us identify that we did not make it clear enough that the feedback captured from the Contributor Console is private.

    That is, like with the contributor console, feedback associated to ideas on behalf of customers from the Contributor Console is always private.

    We are working on a few updates to help make this more clear moving forward.

    Thanks again.

  3. Capture severity of feedback when using Sidebar

    When capturing a request with the Sidebar, it could be helpful to include details about the customer. For example, "churn risk", "deal blocker", etc.

    11 votes

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    2 comments  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    We’re currently working on enhancements to the contributor experience for communicating additional importance of ideas.

    We’re also going to make it easier, via the admin console, to quantify the impact of these ideas that contributors communicate are important.

    More updates to come soon.

    Thanks,

  4. 11 votes

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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

    Hey all,

    We’re currently working on a UserVoice for MS Teams connector that will enable the ability to push important UserVoice events (new ideas, status updates, comments, etc) into your MS Teams team channels.

    Be on the lookout for more updates from us on this feature.

    Thanks,

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