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General Feedback

How should we improve our feedback and product management tools?
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6 results found

  1. Add custom questions when creating an idea on the portal/widget

    When a user goes to create an idea, they only have to give a title. Often Product Teams want to ask their users for additional details and be able to make these fields required.

    This allows Product Managers to get the full details they need from users when they post an idea, and limits them needing to follow up for more information.

    429 votes

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    66 comments  ·  Ideas  ·  Admin →
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  2. Custom Questions per Forum

    The Chrome Extension is meeting our needs partially for this particular use case. We'd like to able to customize the questions on the Extension by product area (forum). For example, we would want our Advocates to see a different custom form than our Product Managers. Different Product Owners want to capture different details, and not all Custom Questions are applicable to each product area. This should also translate to Custom Idea Fields.

    9 votes

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    2 comments  ·  Web Portal  ·  Admin →
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  3. Filters are difficult to navigate

    The old UI made it easier to filter through ideas. Additionally it is difficult to navigate through the idea grid to distinguish statuses, votes, and created.

    6 votes

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    1 comment  ·  Ideas  ·  Admin →
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    Started  ·  Torre Matthew responded

    Hey there!

    Thanks for your feedback and support of this idea. We have been able to gather perspective on a number of areas in which our filtering experience on the idea grid can be improved. There is not a single solution that addresses all the feedback we've received. With that in mind, I thought it might be helpful to provide a bit more insight into the specific problems, as informed by the themes of this feedback, that we've focused on solving as we being work on this.

    • It is hard to visualize what filters are applied when working with a filtered view of the idea grid.
    • It is hard to make changes to applied filters directly from the idea grid.
    • It is not obvious that filters can be applied and updated on columns in addition to the main idea grid filter (fly-out from the right hand side of the grid).

    …

  4. More custom fields in Salesforce Connector

    Allow more custom fields in the Salesforce connector. The ones offered our-of-the box, aren't enough.

    13 votes

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    We are working on updating our current Salesforce Connector to accept custom fields to allow you to bring in more relevant data about your Users and Accounts. Stay tuned!

  5. Contributor Console missing Contributor Sidebar capabilities

    Contributor console has an option for capturing feedback, which is supposed to be used instead on the classic Contributor sidebar. But the experience is not the same, fields are not the same, and the Private commenting option which was one of the most important features of Contributor sidebar is missing.

    9 votes

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    Started  ·  Torre Matthew responded

    Hey all,

    Thanks for the feedback and support of this idea.

    Upon rollout of the Contributor Console, this feedback helped us identify that we did not make it clear enough that the feedback captured from the Contributor Console is private.

    That is, like with the contributor console, feedback associated to ideas on behalf of customers from the Contributor Console is always private.

    We are working on a few updates to help make this more clear moving forward.

    Thanks again.

  6. 12 votes

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    1 comment  ·  Integrations  ·  Admin →
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    Started  ·  Torre Matthew responded

    Hey all,

    We’re currently working on a UserVoice for MS Teams connector that will enable the ability to push important UserVoice events (new ideas, status updates, comments, etc) into your MS Teams team channels.

    Be on the lookout for more updates from us on this feature.

    Thanks,

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