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How should we improve our feedback and product management tools?
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  1. UserVoice Salesforce Lightning Component

    I’m not expecting anything much different from what is being captured from the Salesforce Opportunity record. It would be the same fields to capture the contact’s email, feedback, vote/idea and any need for escalation. It would be just the information being asked by the Sidebar but made into a Lightning component so that it is integrated right into Salesforce. I have been in several calls with Customer Success members last week and it was definitely a struggle trying to help them install the Chrome bookmark and guide them to use this outside of Salesforce.

    1 vote

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  2. Uservoice submissions unreviewed

    Hi team,

    I have submitted 15+ Uservoice feedbacks since last year, but they haven't been checked.
    Am I submitting in the wrong section?

    Thanks

    1 vote

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    0 comments  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →
  3. broken link

    on:
    http://www.developerfusion.com/tools/convert/vb-to-python/

    the active link for feedback is broken using latest edition of FireFox,

    1 vote

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    0 comments  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →
  4. Ability to push a custom email from the contributor console and sidebar when capturing an idea or piece of feedback.

    When capturing feedback on behalf of a prospect or user, I'd like to have the ability for the option to have control of an email notification on save. This way when I capture the feedback I can immediately message the prospect or user that their feedback has been captured and have additional context/control over the communication.

    4 votes

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  5. Filter idea search in contributor console by Forum

    Some of the forums are archived and not relevant, and I don't need their results cluttering my search in the contributor console.

    1 vote

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  6. Show Internal Status on User and Account view in Contributor Console

    Only Public status is displayed, and you are required to click into the specific idea to see the Internal Status.

    1 vote

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  7. 1 vote

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  8. More Granular Roadmap View Access

    Ability to grant/restrict Roadmap view access in the Contributor Console by Team or individual Contributor

    1 vote

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  9. Show owner of feedback as who shared this on the public site

    When a contributor or any admin enters feedback for a user/customer, the idea displays on the public side as if the idea is owned by that contributor. We need for the idea to show as being owned/entered by the customer who provided the feedback initially. We would prefer to prevent all feedback to appear like it came from the company, or the perception of this. Also, when an idea is being moved to our dev teams, we create a project and list the customer/account who initially submitted the request. This is hard when the idea isn't listed as coming from…

    1 vote

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  10. 1 vote

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  11. Ability to understand the engagement of contributor ideas'

    I post several ideas and I don't get too much information about it, like:

    who saw my idea? where the users came from?
    wow much time people spend reading about it?

    I just see that I invest a good time sharing my ideas but never get any feedback or follow up the discussion.

    1 vote

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  12. Same immediate keyword search functionality in sidebar as feedback is being generated

    When using the contributor sidebar in salesforce or in the browser extension, the "link to existing idea" box should begin to find related ideas as the feedback is being submitted.

    1 vote

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  13. Contributor Console missing Contributor Sidebar capabilities

    Contributor console has an option for capturing feedback, which is supposed to be used instead on the classic Contributor sidebar. But the experience is not the same, fields are not the same, and the Private commenting option which was one of the most important features of Contributor sidebar is missing.

    8 votes

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    4 comments  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →

    Hey all,

    Thanks for the feedback and support of this idea.

    Upon rollout of the Contributor Console, this feedback helped us identify that we did not make it clear enough that the feedback captured from the Contributor Console is private.

    That is, like with the contributor console, feedback associated to ideas on behalf of customers from the Contributor Console is always private.

    We are working on a few updates to help make this more clear moving forward.

    Thanks again.

  14. Flag Idea as Important Retroactively

    We would like to be able to "Flag as Important" after the initial feedback is captured. Sometimes our Contributors forget to flag initially or decide they want to escalate the idea after the initial capture.

    2 votes

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  15. FRs by Account in Table Format and/or Export

    I'd like to easily review all Feature Requests that match a customer or keyword (eg.. company name) in a simple and easy to review table; as opposed to the blog view we can see in the activity dashboard search results today. I'd also like the ability to easily export that table of data into a CSV/XLS

    1 vote

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  16. Contributors should be notified when ideas associated with their feedback gets commented on

    Contributors should be notified when ideas associated with their feedback gets commented on

    1 vote

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  17. Contributors Post Ideas Anonymously

    When capturing a new idea through the Contributor sidebar, we would like the idea to be from an anonymous user, not a post from an internal team member. We don't want it to look like our employees are complaining about the product.

    3 votes

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  18. Ideas created by contributors should be included in "My Activity"

    Ideas that are created by contributors on behalf of other customers should appear in the "My Activity" of the contributor's console. It's a confusing experience for our internal users when they need to find and add feedback to existing ideas they themselves created.

    1 vote

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  19. 1 vote

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  20. Contributor Console Search Defaults to Ideas

    It would be helpful if the Contributor Console search to default to Ideas when performing a search, as that is the most common item we will be searching for

    1 vote

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