How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
164 results found
Ability to select FORUM (no category) from Slack Integration to UserVoice
Currently, when leveraging the Slack integration, you have the option to push to an existing Idea, or link no idea at all.
The ideas then go into a universal bucket on the UserVoice side (screenshot).
When leveraging the APIs we can send feedback from tools into a specific forum with 'no category' attached. (screenshot 2)
We would like the ability to push ideas to a specific forum, with no category, without having to link to an existing idea3 votes
Two-Way Slack Communication
We would like two-way Slack communication. Right now it's pretty much one-way communication from UserVoice to Slack. You can't respond directly to users or comment from Slack to UserVoice. You can capture feedback from Slack to UserVoice but that's it.2 votes
slack integration send to channel
I would like to easily send an idea to a specific slack channel.
this would be a better option than the existing integration which sends all new posts. this tends to overwhelm our teams, so we would prefer to validate first and then send only new, unmerged ideas to the specific slack channels.1 vote
Enhance the idea search capability in the Zendesk integration
Enhance the search idea field within the Zendesk integration, allow users to search ideas by keywords and allow system to find ideas with similar terms, or include account name in search1 vote
Integrate with Service Now
Make available an integration between UserVoice and Service Now1 vote
Salesforce integration compatible with Leads
Ability to add the component to a Lead in SF and get the same benefits as if it were on the Opportunity.2 votes
Update the Translation Service
move away from a crowd-sourced translation service where the word for word translation occurs. allow for a different translation depending on context or the conjugation.1 vote
Allow integration of UserVoice with ChurnZero5 votes
Create Native Microsoft Power Platform Connectors
Create Connectors for Power Apps, Power Automate, and Logic Apps. This will allow us to use Microsoft NoCode/LowCode tools to User Voice with other Enterprise Applications that may not be native to User Voice.1 vote
Auto-Capture feedback from external sources
We have many different external sources that contain potential feedback (e.g. app stores, forums, github, trusted shops, google reviews, etc.). It's takes a lot of effort to gather, analyse, cluster it and add it to Uservoice.
I would like to have a functionality in uservoice that does this automatically. IMO that requires integration of external sources and strong context recognition capabilities. It would help us a lot to move towards a single point of truth feedback & research repository with Uservoice.
check out enterpret.com that already has an approach.3 votes
Show link of the Slack message that feedback was captured from on admin portal
When submitting feedback from slack, the URL of the source message in Slack should be displayed on the idea in the Admin Portal5 votes
Be able to view all flagged ideas for an account in C360 in Gainsight
CSMs should be able easily see all flagged ideas at the account level in C360 with the Gainsight Integration.5 votes
Support different data sources alongside Salesforce Connector
For example: In case they don't have a reliable field for revenue in Salesforce, they can import that data.1 vote
Integrate with Medallia
Integrate UserVoice with Medallia1 vote
Create Jira Issue When New Idea is Created
What we would like to do is have Jira tickets be created on a particular project board whenever any new feedback comes through.5 votes
More custom fields in Salesforce Connector
Allow more custom fields in the Salesforce connector. The ones offered our-of-the box, aren't enough.6 votes
Generice ServiceHooks JSON payloads sent with wrong header.
Generic Webhook ServiceHooks send JSON, but the Content-Type header is sent as "application/x-www-form-urlencoded" so systems are blocking the payload from getting processed.3 votes
Update Name via Salesforce Connector
After a contact is synced, use the connector to update the name of a contact.2 votes
Jira Integration have MFA Compatibility
Update the integration to allow MFA compliance policy and/or to be Azure Active Directory authentication compliant so that companies with MFA can utilize the Jira integration.1 vote
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