General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
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Choose which accounts are synced in the Account Insights Salesforce Connector When syncing accounts from Salesforce to UserVoice, give the option to ignore specific accounts.
13 votes -
Email Subset of Subscribed Voters We want to be able to select a particular subset of users when using the "Emailing Subscribed Voters" functionality. Ex: If there are 100 customers who have voted for an idea, we may want to select a subset of 10 to email, but still want that communication to live in UV.
6 votes -
See, update status and link back to linked ideas in features / roadmap detail view Just like linked jira issues. I think it would be helpful for users to be able to see all of the linked ideas in the detail view, their status, and have the opportunity to click back to the linked issue. An additional benefit would be to be able to update status' directly from this view so as they move the feature internally, they have the ability to also move forward the idea.
6 votesThanks for the feedback! We like learning about your workflows as it pertains to ideas + roadmapping, please continue to share!
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Ability to create multiple roadmaps Need to have many roadmaps for different products that are externally shareable. Not just one roadmap where the user has to select filters.
19 votesHi there, while we don't have plans to implement this right now, we are interested in learning more about the use-case for multiple roadmaps.
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Ability to change time range view on Insights Report Would like to be able to choose from 30 - 365 days as same functionality as the Activity Report
5 votesHello?,
We’d love to hear a little more about how you’d want to use custom date range filtering on the Idea Insights report.
Today, the Idea Insights report give you a snapshot of activity in the last 30 days (chatty, trending, this just in) as well as last 6 months (inactive, no status updates in a while).
Is the goal to customize the date range of one of these section? Both?
Thanks in advance.
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Email All Users in UserVoice Similar to emailing all supporters of an idea, we would like to email all users in UV to ask for more feedback. We know these users have provided feedback before, so we would like to get their input on future roadmap items, and communicate with that group as a whole
1 vote -
Add/Edit Users and Account information As a UserVoice client Admin, I would like the ability to update and change Users and Accounts information without needing to do an import so that I have more flexibility in making adjustments.
6 votes -
Shared roadmap views The admin view of Roadmaps allows to display the view as Roadmap/List/Graph - these views however are not available when the roadmap is shared. It would be great to have those views also available to the shared view in order to provide it to internal stakeholders for example that do not have the ability to select it from the admin view.
6 votes -
export all feedback related to one roadmap feature Would like the ability to export all feedback associated with an individual roadmap feature. Currently, when viewing feedback linked to a feature in the roadmaps tool you can export all of the users tied to a specific feature from the "Users" tab of that feature, but you are not able to export the details of individual suggestions linked to that feature.
5 votes -
Disable internal status Ability to disable the internal status feature
2 votesHi – thanks for sharing this idea. We’re interested to hear if this is a problem for other customers as well which will help us decide if it is a feature we need to consider building.
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Ability to filter for ideas that are tied to Features To keep on top of which suggestions are not being prioritized it would be helpful to know which suggestions are or are not tied to Features.
21 votes -
Shows suggestions associated with an account in Salesforce report With the Feedback and Opportunity integration, you can't see the suggestions associated to each account in the Salesforce reports.
Customers want to see this data, so they can report on adoption and completed ideas they've delivered for customers.
5 votesHey there! We recently launched Account Insights which is powered by a new UserVoice/Salesforce connector. This connector allows you to map Salesforce Accounts to a status in UserVoice called “Prospects” which would allow you to view all ideas associated with Prospects. We’re not yet syncing Opportunity Objects from Salesforce to UserVoice nor providing additional reporting withing SFDC.
https://help.uservoice.com/hc/en-us/articles/360052880253-Salesforce-Connector-Setup-Overview
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Ability to filter the roadmap view by custom field labels such as sprint names or dates If our feature backlog gets overloaded, so to will the view for internal folks that have access to it.
It would be great if we could filter the kanban view of status columns by a custom field.
6 votesGood feedback. Any additional filtering controls you would like to see?
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Pull a list of all SF opportunities linked to a specific idea It's incredibly important that we be able to pull a report/list of all of the prospects/opportunities that we have linked to a specific UserVoice idea through the Salesforce Opportunity Integration to provide our sales team with a list of prospects to reach out to regarding specific ideas. Just being able to see the numer values in the Suggestions List View is not enough.
1 voteHey there! We recently launched Account Insights which is powered by a new UserVoice/Salesforce connector. This connector allows you to map Salesforce Accounts to a status in UserVoice called “Prospects” which would allow you to view all ideas associated with Prospects. We’re not yet syncing Opportunity Objects from Salesforce to UserVoice, but are interested in learning more about what you’d do with this information once it’s in UserVoice.
https://help.uservoice.com/hc/en-us/articles/360052880253-Salesforce-Connector-Setup-Overview
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When Roadmap item is completed, automatically set completed status on linked suggestions If a Roadmap Item is addressing several Suggestions, implement an option for informing (email notification) at once all suggestions creators.
7 votes -
Include leads in Salesforce customer traits sync Currently the Salesforce customer trait sync, only syncs user and account traits for customers. Some customers would also like to sync traits for their leads.
5 votesHey there! We recently launched Account Insights which is powered by a new UserVoice/Salesforce connector. This connector allows you to map Salesforce Accounts to a status in UserVoice called “Prospects”. We’re not yet syncing Opportunity Objects from Salesforce to UserVoice, but are interested in learning more about what you’d do with this information once it’s in UserVoice.
https://help.uservoice.com/hc/en-us/articles/360052880253-Salesforce-Connector-Setup-Overview
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Salesforce opp sync show other fields in UserVoice I want to see lost user count vs just revenue
4 votesHey there! We recently launched Account Insights which is powered by a new UserVoice/Salesforce connector. This connector allows you to map Salesforce Accounts to a status in UserVoice called “Prospects” which would allow you to view all ideas associated with Prospects. We’re not yet syncing Opportunity Objects from Salesforce to UserVoice, but are interested in learning more about what you’d do with this information once it’s in UserVoice.
https://help.uservoice.com/hc/en-us/articles/360052880253-Salesforce-Connector-Setup-Overview
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Allow an account to prioritize the suggestions they support Allow an account to see all the requests they support and prioritize them
2 votes -
Ability to create own reports, flters and dashboards Provide the ability for admins to create additional filters, reports and dashboards.
For example, create a custom filter such as the currently provided 'Customer Activity' option. Eg. Where users > 10 and Votes >= 100
Similarly, allow the user to create their own dashboards using both OOTB and custom reports.
It should be possible for privileges to be assigned allowing specified users the ability to create reports, filters and dashboards.
It should be possible for reports, filters and dashboards to be 'published' so that other users can pick them up.
41 votesWe’d love to hear what types of custom reports you’d like to have in UserVoice. Additionally, if you are creating custom reports outside of UserVoice as a workaround, please share. Thanks!
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Tags on features I'd like to be able to apply tags to features.
6 votesWhat would you like to do with tags? Would you want to filter features based on their tags? Please share additional feedback, thanks!
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