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General Feedback

How should we improve our feedback and product management tools?
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22 results found

  1. Choose which accounts are synced in the Account Insights Salesforce Connector

    When syncing accounts from Salesforce to UserVoice, give the option to ignore specific accounts.

    15 votes

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    Tell Us More  ·  4 comments  ·  Customer Traits & Segmentation  ·  Flag idea as inappropriate…  ·  Admin →
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  2. Email Subset of Subscribed Voters

    We want to be able to select a particular subset of users when using the "Emailing Subscribed Voters" functionality. Ex: If there are 100 customers who have voted for an idea, we may want to select a subset of 10 to email, but still want that communication to live in UV.

    6 votes

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    Tell Us More  ·  0 comments  ·  Customer Communication  ·  Flag idea as inappropriate…  ·  Admin →
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  3. Ability to create multiple roadmaps

    Need to have many roadmaps for different products that are externally shareable. Not just one roadmap where the user has to select filters.

    19 votes

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    3 comments  ·  Roadmap  ·  Flag idea as inappropriate…  ·  Admin →
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  4. See, update status and link back to linked ideas in features / roadmap detail view

    Just like linked jira issues. I think it would be helpful for users to be able to see all of the linked ideas in the detail view, their status, and have the opportunity to click back to the linked issue. An additional benefit would be to be able to update status' directly from this view so as they move the feature internally, they have the ability to also move forward the idea.

    6 votes

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    2 comments  ·  Roadmap  ·  Flag idea as inappropriate…  ·  Admin →
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  5. Ability to change time range view on Insights Report

    Would like to be able to choose from 30 - 365 days as same functionality as the Activity Report

    5 votes

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    0 comments  ·  Reports & Exports  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello?,

    We’d love to hear a little more about how you’d want to use custom date range filtering on the Idea Insights report.

    Today, the Idea Insights report give you a snapshot of activity in the last 30 days (chatty, trending, this just in) as well as last 6 months (inactive, no status updates in a while).

    Is the goal to customize the date range of one of these section? Both?

    Thanks in advance.

  6. Email All Users in UserVoice

    Similar to emailing all supporters of an idea, we would like to email all users in UV to ask for more feedback. We know these users have provided feedback before, so we would like to get their input on future roadmap items, and communicate with that group as a whole

    1 vote

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  7. Add/Edit Users and Account information

    As a UserVoice client Admin, I would like the ability to update and change Users and Accounts information without needing to do an import so that I have more flexibility in making adjustments.

    6 votes

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    Tell Us More  ·  2 comments  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →
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  8. Shared roadmap views

    The admin view of Roadmaps allows to display the view as Roadmap/List/Graph - these views however are not available when the roadmap is shared. It would be great to have those views also available to the shared view in order to provide it to internal stakeholders for example that do not have the ability to select it from the admin view.

    6 votes

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  9. export all feedback related to one roadmap feature

    Would like the ability to export all feedback associated with an individual roadmap feature. Currently, when viewing feedback linked to a feature in the roadmaps tool you can export all of the users tied to a specific feature from the "Users" tab of that feature, but you are not able to export the details of individual suggestions linked to that feature.

    5 votes

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  10. Disable internal status

    Ability to disable the internal status feature

    2 votes

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  11. Ability to filter for ideas that are tied to Features

    To keep on top of which suggestions are not being prioritized it would be helpful to know which suggestions are or are not tied to Features.

    21 votes

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  12. Shows suggestions associated with an account in Salesforce report

    With the Feedback and Opportunity integration, you can't see the suggestions associated to each account in the Salesforce reports.

    Customers want to see this data, so they can report on adoption and completed ideas they've delivered for customers.

    5 votes

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    Hey there! We recently launched Account Insights which is powered by a new UserVoice/Salesforce connector. This connector allows you to map Salesforce Accounts to a status in UserVoice called “Prospects” which would allow you to view all ideas associated with Prospects. We’re not yet syncing Opportunity Objects from Salesforce to UserVoice nor providing additional reporting withing SFDC.

    https://help.uservoice.com/hc/en-us/articles/360052880253-Salesforce-Connector-Setup-Overview

  13. Ability to filter the roadmap view by custom field labels such as sprint names or dates

    If our feature backlog gets overloaded, so to will the view for internal folks that have access to it.

    It would be great if we could filter the kanban view of status columns by a custom field.

    6 votes

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  14. Pull a list of all SF opportunities linked to a specific idea

    It's incredibly important that we be able to pull a report/list of all of the prospects/opportunities that we have linked to a specific UserVoice idea through the Salesforce Opportunity Integration to provide our sales team with a list of prospects to reach out to regarding specific ideas. Just being able to see the numer values in the Suggestions List View is not enough.

    1 vote

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    Hey there! We recently launched Account Insights which is powered by a new UserVoice/Salesforce connector. This connector allows you to map Salesforce Accounts to a status in UserVoice called “Prospects” which would allow you to view all ideas associated with Prospects. We’re not yet syncing Opportunity Objects from Salesforce to UserVoice, but are interested in learning more about what you’d do with this information once it’s in UserVoice.

    https://help.uservoice.com/hc/en-us/articles/360052880253-Salesforce-Connector-Setup-Overview

  15. When Roadmap item is completed, automatically set completed status on linked suggestions

    If a Roadmap Item is addressing several Suggestions, implement an option for informing (email notification) at once all suggestions creators.

    7 votes

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  16. Include leads in Salesforce customer traits sync

    Currently the Salesforce customer trait sync, only syncs user and account traits for customers. Some customers would also like to sync traits for their leads.

    5 votes

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    Hey there! We recently launched Account Insights which is powered by a new UserVoice/Salesforce connector. This connector allows you to map Salesforce Accounts to a status in UserVoice called “Prospects”. We’re not yet syncing Opportunity Objects from Salesforce to UserVoice, but are interested in learning more about what you’d do with this information once it’s in UserVoice.

    https://help.uservoice.com/hc/en-us/articles/360052880253-Salesforce-Connector-Setup-Overview

  17. Salesforce opp sync show other fields in UserVoice

    I want to see lost user count vs just revenue

    4 votes

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    Hey there! We recently launched Account Insights which is powered by a new UserVoice/Salesforce connector. This connector allows you to map Salesforce Accounts to a status in UserVoice called “Prospects” which would allow you to view all ideas associated with Prospects. We’re not yet syncing Opportunity Objects from Salesforce to UserVoice, but are interested in learning more about what you’d do with this information once it’s in UserVoice.

    https://help.uservoice.com/hc/en-us/articles/360052880253-Salesforce-Connector-Setup-Overview

  18. Allow an account to prioritize the suggestions they support

    Allow an account to see all the requests they support and prioritize them

    2 votes

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  19. Ability to create own reports, flters and dashboards

    Provide the ability for admins to create additional filters, reports and dashboards.

    For example, create a custom filter such as the currently provided 'Customer Activity' option. Eg. Where users > 10 and Votes >= 100

    Similarly, allow the user to create their own dashboards using both OOTB and custom reports.

    It should be possible for privileges to be assigned allowing specified users the ability to create reports, filters and dashboards.

    It should be possible for reports, filters and dashboards to be 'published' so that other users can pick them up.

    41 votes

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  20. Tags on features

    I'd like to be able to apply tags to features.

    6 votes

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