General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
101 results found
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Allow Feedback on Public Roadmap Enhance the public roadmap option to allow the same feedback mechanisms that the internal roadmap has.
277 votes -
Ability to create own reports, flters and dashboards Provide the ability for admins to create additional filters, reports and dashboards.
For example, create a custom filter such as the currently provided 'Customer Activity' option. Eg. Where users > 10 and Votes >= 100
Similarly, allow the user to create their own dashboards using both OOTB and custom reports.
It should be possible for privileges to be assigned allowing specified users the ability to create reports, filters and dashboards.
It should be possible for reports, filters and dashboards to be 'published' so that other users can pick them up.
45 votesWe’d love to hear what types of custom reports you’d like to have in UserVoice. Additionally, if you are creating custom reports outside of UserVoice as a workaround, please share. Thanks!
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Automatic triggered notifications and status updates Automatic notification when ideas hit certain thresholds in terms of vote count, average votes, etc.
36 votesHi! Thanks for your interest in this idea. We are currently in the process of looking into this and would love more feedback on the following:
- For setting default idea statuses - would the default status be across all forums or forum specific? Would you also want to set a default message to subscribed users?
- For idea thresholds - How would you want to be notified a threshold has been reached on an idea? Which criteria is most important? (votes, comments, importance scores?)
- Additionally, how would this differ from setting a saved view with advanced filters with vote/comment thresholds?
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Add screen shot to idea from clipboard I really need/want and easy way to add images (screen shots) from clipboard (like e.g. Target Process does it e.g. on their help desk) - a small picture often says more that 140 characters ... and more clearly
It is really no different that attaching an image files, just a lot less clicking and tying
30 votesWe have consolidated a number of ideas related to this topic and are investigating how to (securely) bring this feature to life
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Ability to filter for ideas that are tied to Features To keep on top of which suggestions are not being prioritized it would be helpful to know which suggestions are or are not tied to Features.
24 votes -
Add custom fields for contributors to fill out when capturing feedback from users Allow admins to add custom fields to the Contributor Sidebar, so they can capture additional information on requests captured by their internal teams.
21 votesIn the upcoming replacement of the contributor sidebar with a Chrome extension, contributors will be able to fill in the importance field and add attachments.
We're interested in hearing what other specific questions you'd like to ask contributors to fill out when submitting feedback on behalf of a user.
Many of you have already provided information to us (thank you!), but as you have additional suggestions, please share them!
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Choose which accounts are synced in the Account Insights Salesforce Connector When syncing accounts from Salesforce to UserVoice, give the option to ignore specific accounts.
18 votes -
Ability to Embed the NPS Widget into Email Customer would like to target customers through email and have the ability to add the satisfaction into email.
18 votes -
Solicit feedback from users using in-app messages Ability to prompt users in-app for feedback/survey
12 votesWhat type of questions would you like to ask your customers?
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Ability to change time range view on Insights Report Would like to be able to choose from 30 - 365 days as same functionality as the Activity Report
9 votesHello?,
We’d love to hear a little more about how you’d want to use custom date range filtering on the Idea Insights report.
Today, the Idea Insights report give you a snapshot of activity in the last 30 days (chatty, trending, this just in) as well as last 6 months (inactive, no status updates in a while).
Is the goal to customize the date range of one of these section? Both?
Thanks in advance.
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Shared roadmap views The admin view of Roadmaps allows to display the view as Roadmap/List/Graph - these views however are not available when the roadmap is shared. It would be great to have those views also available to the shared view in order to provide it to internal stakeholders for example that do not have the ability to select it from the admin view.
9 votes -
Ability to filter the roadmap view by custom field labels such as sprint names or dates If our feature backlog gets overloaded, so to will the view for internal folks that have access to it.
It would be great if we could filter the kanban view of status columns by a custom field.
9 votesGood feedback. Any additional filtering controls you would like to see?
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Email Subset of Subscribed Voters We want to be able to select a particular subset of users when using the "Emailing Subscribed Voters" functionality. Ex: If there are 100 customers who have voted for an idea, we may want to select a subset of 10 to email, but still want that communication to live in UV.
8 votes -
When Roadmap item is completed, automatically set completed status on linked suggestions If a Roadmap Item is addressing several Suggestions, implement an option for informing (email notification) at once all suggestions creators.
8 votes -
Tags on features I'd like to be able to apply tags to features.
8 votesWhat would you like to do with tags? Would you want to filter features based on their tags? Please share additional feedback, thanks!
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export all feedback related to one roadmap feature Would like the ability to export all feedback associated with an individual roadmap feature. Currently, when viewing feedback linked to a feature in the roadmaps tool you can export all of the users tied to a specific feature from the "Users" tab of that feature, but you are not able to export the details of individual suggestions linked to that feature.
7 votes -
Shows suggestions associated with an account in Salesforce report With the Feedback and Opportunity integration, you can't see the suggestions associated to each account in the Salesforce reports.
Customers want to see this data, so they can report on adoption and completed ideas they've delivered for customers.
7 votesHey there! We recently launched Account Insights which is powered by a new UserVoice/Salesforce connector. This connector allows you to map Salesforce Accounts to a status in UserVoice called “Prospects” which would allow you to view all ideas associated with Prospects. We’re not yet syncing Opportunity Objects from Salesforce to UserVoice nor providing additional reporting withing SFDC.
https://help.uservoice.com/hc/en-us/articles/360052880253-Salesforce-Connector-Setup-Overview
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Include leads in Salesforce customer traits sync Currently the Salesforce customer trait sync, only syncs user and account traits for customers. Some customers would also like to sync traits for their leads.
5 votesHey there! We recently launched Account Insights which is powered by a new UserVoice/Salesforce connector. This connector allows you to map Salesforce Accounts to a status in UserVoice called “Prospects”. We’re not yet syncing Opportunity Objects from Salesforce to UserVoice, but are interested in learning more about what you’d do with this information once it’s in UserVoice.
https://help.uservoice.com/hc/en-us/articles/360052880253-Salesforce-Connector-Setup-Overview
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Take number of votes into account with concept search When searching in the idea grid, surface ideas with more votes higher in results
4 votes -
4 votes
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