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General Feedback

How should we improve our feedback and product management tools?
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82 results found

  1. Custom Dashboard with selected accounts

    1) I would like to be able to search based on the user name - to see the user specific comments / voting / creation of ideas

    2) i would also like to be able to save a view / dashboard of several clients. I have 13 accounts that i manage as CSM, i would like a dashboard that can track my clients activities in Idea Lab

    1 vote

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  2. User & Accounts: View organization contributions, sort by highest contributor, highest votes on an idea

    User & Accounts: View organization contributions, sort by highest contributor, highest votes on an idea
    view the contributions by user and the DATE of submission.

    Ideal:
    1. search by domain, most active contributions by email (via user or submission by our team) on top, and most voted idea.
    2. search domain and see all contributions for all users in the same page. (filter by time and most voted)

    1 vote

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  3. Usage Metrics for Admins

    Be able to see activity/usage metrics of Admins

    4 votes

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  4. Include custom field entries in activity feed

    It'd assist with my reporting, and help keep an audit trail, if it was possible to see when a custom field was edited, and who had edited it.

    2 votes

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  5. on demand exports

    need help exporting results from a search query into a spreadsheet. both times I tried I got a message saying it'll be delivered via email but haven't received the attachment yet. is something broken on your side or are the exports typically sent over a day later? please help - I need to be able to either automatically get an excel export of the daily tickets or at the very least be able to take out exports on demand.

    1 vote

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  6. Theme Explorer Feedback - navigation elements

    When I am navigating within a single Theme generated by the Theme Explorer, it is not obvious that the little X at top right next to action items is really the way back to the previous screen. It is right next to the delete button too, so that could be awkward.

    1 vote

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  7. Include Flagged Ideas in Export

    include a flagged ideas column in idea & voters export

    2 votes

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  8. Include 'GeoIP Country' in comment export from Activity Feed

    The current function for exporting comments through the 'Export Activity' button on the activity feed does not provide an option to edit the fields included in the export.

    This means you're unable to change the export to include other fields that may be relevant, namely 'GeoIP Country'

    Being able to include additional fields, similar to the data export on the Ideas list view, would be a bonus :)

    2 votes

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  9. Date Range for Idea & Voters Export

    With the addition of advanced filtering and activity date ranges where we can filter the idea grid further, the Idea & Export Export only exports for All Time, essentially ignoring the date range set on the grid. While this export has always been this way, the request is to export Idea & Voter data for the ideas specifically on the grid as shown within the dates requested (ie 30, 90, 365, custom)

    1 vote

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  10. Receive Weekly Summary Report of Admin Activity

    Receive weekly email summary reports of Admin activity and assignment designations. Give the option to admins to receive these weekly reports based on their activity and the ideas that are assigned to them.

    2 votes

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  11. A report on amount of outreaches performed monthly

    Provide a report where we can see how many outreach emails we've historically used on a monthly basis.

    1 vote

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  12. Export Activity Report to Excel or a CSV

    Have the ability to export the Activity Report to excel or a CSV.

    2 votes

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  13. More Automated Reporting

    Automatically generate timely reports for accounts, users, and or status updates. For example, automatic reports for things that are out of SLA. It's all currently very manual processes.

    5 votes

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  14. Capture channel for votes in export

    To report on precisely what channel votes are coming in through.

    1 vote

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  15. Ability to click into charts on Activity report

    Ex: When hovering over graphs in the activity report, stats are displayed. Would like to be able to click on that and see the data in detail.

    5 votes

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  16. Allow Contributors to export idea and feedback by accounts

    Enable Contributors with the ability to export a report of all ideas and votes by specific accounts, and this would include any status updates, the specific voters, etc.

    9 votes

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  17. Select and deselect metrics in activity report graph

    Have the ability to select or deselect metrics to reflect in the activity report

    1 vote

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  18. 1 vote

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  19. Sort active accounts by date range

    Ability to see which accounts have been active and when

    1 vote

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  20. Show Potential Account Revenue in Flagged Ideas

    Adding a Potential Revenue column from the Salesforce Feedback & Opportunity integration in the Flagged Ideas grid.
    This could be in conjunction with an additional potential/lost revenue column in accounts tab under ideas.

    4 votes

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