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General Feedback

How should we improve our feedback and product management tools?
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82 results found

  1. Show Top Merge Matches Report

    Ability to see multiple merge match options instead of working through each identified merge match and having to click one by one

    2 votes

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  2. Support for Large XLSX File Exports

    Please support large file exports in XLSX. The export fails when there's more than 4 million rows and I cannot use CSV format.

    2 votes

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  3. Report on Active Ideas Over Time

    Be able to run a report that shows activity of ideas in a time range, and compare the activity in that timeframe. E.g. Idea X gained 50 new votes and 20 new comments in April, and gained 25 votes and 10 comments in May, with totals aggregated into a totals column.

    1 vote

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  4. Released Ideas Report by Accounts/Supporters

    I would like to have a report that pulls completed ideas based on a release schedule. This report would include all of the ideas that moved into the "release" or "completed" status within a particular timeframe and associate accounts/supporters of these ideas. This type of report helps with our release process in which our support team will communicate with customers (ie. show the idea, total support, and link to helpful videos).

    4 votes

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  5. Create report based upon select users/accounts

    Be able to select which users or accounts you want to create an export for

    1 vote

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  6. Automated Email Response Tracking

    A log or record that shows all the outgoing messages for the automated email response set up

    1 vote

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  7. Login Analytics

    Ability to know what % of team members and end users are in UserVoice at a given cadence.

    1 vote

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  8. 1 vote

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  9. Include ideas in features/roadmap export

    Include ideas that are linked to features when you export the features from the Roadmap area.

    2 votes

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  10. Modify Field Titles in Account Insights

    Since the fields we are looking to map (i.e. Region, Nodes, Owner) are not the same standard defined fields in UserVoice, we would like the ability to update the names so that we can easily understand and segment data in the Account Insights.

    1 vote

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  11. Include status changes in an export

    To see when a status on an idea/feature is changed

    1 vote

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  12. 3 votes

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  13. Export Account Insights Data

    The account insights data is great, but it would be nice to be able to export the data (or click into the data) from the account insights screen. It would be helpful to export both from the entire Insights page as well as on individual ideas.

    For example, when reviewing an individual idea in the Account Insights area, it would be nice to export the data from the segments. We do a lot of analysis outside of UV so it would be great to export this information.

    11 votes

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  14. Account Insights More Clickable

    The Account Insights is really helpful but we would like to be able to click into more areas of the report, rather than needing to leave the area to go to the idea grid.

    For example when looking at an individual idea, it would be nice to be able to click into each segment and view all the accts in it, or click into an account and have their account information open up.

    8 votes

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  15. Export Report with Contributor and Department

    I would like the ability to export a report of ideas submitted by contributor name and the department that they are associated with.

    1 vote

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  16. Items that need tidying up needs a filter to choose a timeframe

    I love the Ideas that Need Tidying Up section. However, 6 months is a little long for us. Can we get a filter on it to choose our time frame for different situations?

    7 votes

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  17. Filter Reports by Category vs Forum

    Since we do not have multiple forums, and instead operate on categories, it would be great to filter your reports by category vs forum. For example, in the Activity Report, there is a "Activity by Forum" report which defaults to Forum vs Categories. We would like to see that there is a filter by categories on reports as such.

    1 vote

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  18. Report that Displays Which Ideas Have Gone In/Out of Each Status

    It would be helpful to have a report for our customer facing teams that can display all of the ideas that have gone in and out of each status in a given month. The activity report shows things like "10 ideas in, 6 ideas out" of a particular status, but it doesn't display the actual idea titles. A nice monthly summary of the ideas that have moved through statuses would be nice.

    4 votes

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  19. Include user sentiment in the activity report

    It would be nice to be able to see a snapshot of a custom timeframe for user sentiment around status updates that were made across the whole site, versus a specific forum/idea - including the thumbs up/down, any subsequent votes/comments made after the status, the percentage of emails opened/clicked/responded.

    This could give us a more holistic look into how users approach our overall brand/product on top of the more granular look we get per each post.

    Example, living in the Status Updates section of the Activity Report:

    During x timeframe -
    70 Statuses Updated
    994 Users Emailed
    29% opened, 14%…

    2 votes

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  20. Export Sidebar Team Data

    As an admin, I'd like to export the data compiled amongst the sidebar teams to monitor internal adoption.

    2 votes

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