General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
89 results found
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Mass update internal/external status Add ability to mass update the internal/external status for the ideas associated with the impact report. When selecting on the "Update Internal/external status" option within the report, it appears you still have to update each idea individually.
4 votes -
Automated Impact Report with Theme and Pain Point Detection Run impact reports more automatically—without needing to manually select filters or inputs. Ideally, it could analyze ideas on its own, identify key themes or patterns (like thematizing), and surface common pain points.
2 votes -
Link to individual Ideas per Pain Point Add links to the Value to Users and Pain Points section of the report that show which idea these sections pertain to. I really like that it shows the full idea list, however in cases where its not one feature or enhancement it would be helpful to see which pain points apply to which idea.
3 votes -
Impact Report Summary Improvements The Impact Report summary at the start of the report assume that all ideas are tied to one feature v. the potential for multiple features or solutions when using more than a couple ideas or when the ideas grouped are larger concepts.
Reiterating the desired state would be to use this to define from many ideas what the features might be to release v. I have a feature and I'm selecting the ideas that already tie to that idea.
3 votes -
Action prompts bring up the quick action Action prompts in the Impact report only work if an Idea List is created in advance and brings you to the idea list where you then have to select the ideas and reselect the action in the Quick menu. Ideally the prompt would trigger the quick action without having to go back to the main idea list.
1 vote -
Key Metrics Data Visibility Add ability or link within the Impact Report to view the accumulated key metrics data, instead of just the totals.
2 votes -
Idea Impact Reports & Features There should be a closer integration between Impact Reports and Features. Data definitely should carry over between the two, ability to select what ideas are included. I would expect to easily jump between the two.
Creating a Roadmap from a report doesn't seem to do anything yet?
2 votes -
Prompt to re-run Impact report If ideas are added or removed after a report is run, there should be more CTA to re-run the report to ensure we are using the most current data
1 vote -
2 votes
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Idea Status Dashboard by Client/Account Would like to see accounts by idea status, by year, and total released % from total account ideas.
1 vote -
Custom Dashboard with selected accounts 1) I would like to be able to search based on the user name - to see the user specific comments / voting / creation of ideas
2) i would also like to be able to save a view / dashboard of several clients. I have 13 accounts that i manage as CSM, i would like a dashboard that can track my clients activities in Idea Lab
1 vote -
User & Accounts: View organization contributions, sort by highest contributor, highest votes on an idea User & Accounts: View organization contributions, sort by highest contributor, highest votes on an idea
view the contributions by user and the DATE of submission.
Ideal:
1. search by domain, most active contributions by email (via user or submission by our team) on top, and most voted idea.
2. search domain and see all contributions for all users in the same page. (filter by time and most voted)1 vote -
Usage Metrics for Admins Be able to see activity/usage metrics of Admins
4 votes -
Include custom field entries in activity feed It'd assist with my reporting, and help keep an audit trail, if it was possible to see when a custom field was edited, and who had edited it.
2 votes -
on demand exports need help exporting results from a search query into a spreadsheet. both times I tried I got a message saying it'll be delivered via email but haven't received the attachment yet. is something broken on your side or are the exports typically sent over a day later? please help - I need to be able to either automatically get an excel export of the daily tickets or at the very least be able to take out exports on demand.
1 vote -
Theme Explorer Feedback - navigation elements When I am navigating within a single Theme generated by the Theme Explorer, it is not obvious that the little X at top right next to action items is really the way back to the previous screen. It is right next to the delete button too, so that could be awkward.
1 vote -
Include Flagged Ideas in Export include a flagged ideas column in idea & voters export
2 votes -
Include 'GeoIP Country' in comment export from Activity Feed The current function for exporting comments through the 'Export Activity' button on the activity feed does not provide an option to edit the fields included in the export.
This means you're unable to change the export to include other fields that may be relevant, namely 'GeoIP Country'
Being able to include additional fields, similar to the data export on the Ideas list view, would be a bonus :)
2 votes -
Date Range for Idea & Voters Export With the addition of advanced filtering and activity date ranges where we can filter the idea grid further, the Idea & Export Export only exports for All Time, essentially ignoring the date range set on the grid. While this export has always been this way, the request is to export Idea & Voter data for the ideas specifically on the grid as shown within the dates requested (ie 30, 90, 365, custom)
1 vote -
Receive Weekly Summary Report of Admin Activity Receive weekly email summary reports of Admin activity and assignment designations. Give the option to admins to receive these weekly reports based on their activity and the ideas that are assigned to them.
2 votes
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