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General Feedback

How should we improve our feedback and product management tools?
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60 results found

  1. Be able to set SLAs for Ideas

    Add functionality to set SLAs for idea response times to keep PMs on top of newly created ideas and our customers happy as each one will receive a response from a PM in a timely manner.

    1 vote

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  2. When emailing subscribed voters, receive email if i am also subscribed

    If I am a subscriber of the idea as well, I'd like the ability to receive the email from the "email subscribed voters" function. Similar to public status updates.

    1 vote

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  3. Status updates push to external communication tools

    The ability, when updating a status - to push the notification to a tool that sends an SMS to subscribed voters.

    Or to a social media app text post like Facebook, twitter, discord channel.

    1 vote

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  4. Update Moderation Emails Layout

    Moderation Emails are not using the same configured styling as the other emails, such as status updates.

    1 vote

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  5. Use DKIM/Custom Email Address in More Email Communications

    With DKIM enabled and using a default "from" address, automatically use this address for all use-cases, or where possible.

    1 vote

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  6. Kanban board view for end-users' submissions

    It would be fantastic if UserVoice introduced a Kanban board view option for the end user-facing (i.e. non-admin) feedback list. Board columns could represent each status. Thanks for listening!

    1 vote

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  7. Add Reject option to Ideas

    It would be nice to have the option to Reject an idea vs just delete, so we can still see the record and reference if we need to.

    1 vote

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  8. 1 vote

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  9. Ask multiple questions in an outreach email

    The ability to ask multiple questions in one outreach email would make researching and validating ideas easier, and improve customer experience.

    1 vote

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  10. Edit Comments to Remove attachments

    Be able to edit comments to remove attachments.

    1 vote

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  11. 1 vote

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  12. 1 vote

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  13. Edit Outreach Message After Sending Email

    Edit the outreach message within the cancellation period.

    1 vote

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  14. Add email addresses when replying to comments

    Add email addresses when replying to comments as an Admin

    1 vote

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  15. Customize merged ideas notification

    When you merge an idea, you have an option to send a notification of supporters on the idea that is being merged.

    It would be good to be able to customize this email and message.

    2 votes

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  16. DKIM authentication for internal status update emails

    So that internal status update emails can show as coming from another domain

    1 vote

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  17. Global status update notifications on/off setting

    It would be great to have a global setting for admins to turn on/off notifications to subscribers when an idea is updated to a new status.

    1 vote

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  18. Remove the "Submit" step from the thumbs up action on status updates

    When the status update email goes out to subscribed voters, they have the ability to give a thumbs up or a thumbs down. I suggest removing the "Submit" as the next step because I believe people are missing that as it seems extra.

    2 votes

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  19. 1 vote

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  20. Ability to CC someone while replying to an idea or feedback

    To CC an additional user without the limitation of just emailing the subscribers of an idea

    1 vote

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