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How should we improve our feedback and product management tools?
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61 results found

  1. Ability to respond to a user's comment publicly and thread the response to the comment being responded to

    It would be nice to clarify confusion about a product left as a comment on an idea. There have been times in the past that we have used a single idea to almost act as a thread for feedback via comments. Currently, you can only respond privately to one user to address their concern; however it would be helpful to have that information seen publicly to other users, in case they run into the same issue. Updating the status of the idea to address the one comment is somewhat impractical, as it notifies every user that has voted on the…

    92 votes

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  2. page loading speed is noticeably slow

    The overall page loading speed is noticeably slow, which poses challenges, particularly during times of urgency. Specifically, the Tickets page occasionally encounters timeouts, which has been a source of considerable inconvenience. I would greatly appreciate it if improvements could be made to address these issues.

    1 vote

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  3. Expand Text Box in Status Update Modal

    Maximize the space for the text box when creating a status update. It is rather small and needs scrolling for long texts.

    2 votes

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  4. Hot Dog Cart Warmer

    This is a test idea.

    1 vote

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  5. Submit Button of Question Slides Adobe Captivate 12.3

    I am testing my course on scorm cloud. In my course Quiz questions are present. All the Quiz slides are built using default Question slides template provided by Adobe Captivate 12.3. When I retake the quiz and close the course while taking the Quiz. Relaunch the course again, it redirects me to the question slide where I left last time. Then I select the option and try to submit the Quiz. The Submit button gets disabled. I am not able to submit my question.

    1 vote

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  6. Have Jira item information visible to end-users

    Want end-users to be able to see where things stand in Jira, along with the Status updates.

    1 vote

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  7. 1 vote

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  8. Be able to set SLAs for Ideas

    Add functionality to set SLAs for idea response times to keep PMs on top of newly created ideas and our customers happy as each one will receive a response from a PM in a timely manner.

    8 votes

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  9. Ability to email SOME Idea subscribers

    Ability to email only some subscribers. The Outreach functionality does not necessarily solve this need.

    1 vote

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  10. Use custom email address for 1:1 replies

    Allow admins to choose a custom email address to show as the From address when replying to a user. Right now, it will use their admin email address.

    1 vote

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  11. Don't delete my drafted reply just because I navigated away from the browser window

    When navigating a way from an ideas tab, I would like my drafted reply or comment to not be lost. Its very annoyoing when I'm writing a reply navigate to a different window to see something and then come back only for my progress to be lost becuase I didn't send the reply first.

    1 vote

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  12. Custom branding of montly insights e-mail

    The UserVoice monthly insights e-mail that is sent out to our users is a bit confusing since we've white-labled the site to brand it as "our" idea site. A possibility to modify the subject and the branding of the communication would help our users to understand where this is coming from.

    1 vote

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  13. When emailing subscribed voters, receive email if i am also subscribed

    If I am a subscriber of the idea as well, I'd like the ability to receive the email from the "email subscribed voters" function. Similar to public status updates.

    1 vote

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  14. Status updates push to external communication tools

    The ability, when updating a status - to push the notification to a tool that sends an SMS to subscribed voters.

    Or to a social media app text post like Facebook, twitter, discord channel.

    1 vote

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  15. Update Moderation Emails Layout

    Moderation Emails are not using the same configured styling as the other emails, such as status updates.

    1 vote

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  16. Use DKIM/Custom Email Address in More Email Communications

    With DKIM enabled and using a default "from" address, automatically use this address for all use-cases, or where possible.

    1 vote

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  17. Add Reject option to Ideas

    It would be nice to have the option to Reject an idea vs just delete, so we can still see the record and reference if we need to.

    1 vote

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  18. Ask multiple questions in an outreach email

    The ability to ask multiple questions in one outreach email would make researching and validating ideas easier, and improve customer experience.

    1 vote

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  19. Edit Comments to Remove attachments

    Be able to edit comments to remove attachments.

    1 vote

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  20. 1 vote

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