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How can we improve feedback management and help you make strategic product decisions?

← General Feedback

Be able to set SLAs for Ideas

Add functionality to set SLAs for idea response times to keep PMs on top of newly created ideas and our customers happy as each one will receive a response from a PM in a timely manner.
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AdminDan (Manager, Technical Success, UserVoice) shared this idea  ·   ·  Report…  ·  Admin →
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  • Emily Reidy commented  ·   ·  Report

    We would greatly benefit from this. Right now there is no easy way to measure an SLA around response time by PMs. Our workaround is to manually extract the data and track it in gSheets.

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