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How should we improve our feedback and product management tools?
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  1. Make the Salesforce Integration Compatible with Cases

    Very similar functionality to the Fb & Opportunity Integration that you already have, but instead, for cases.

    The integration should show the status of th Case in UserVoice.

    26 votes
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  2. Support for Linking UserVoice Ideas to Multiple Azure Dev Ops Instances

    Enable linking of UserVoice Ideas to multiple Azure Dev Ops (ADO) instances. Under this design you would be able to select one of a predefined set of valid ADO instances, and then enter the ADO Work Item ID.

    There could be an option to define a 'default' ADO instance, where you simply need to enter the Work Item ID as per current functionality. If you want to enter a ADO Work Item ID for another ADO Instance, you would need to override the default ADO Instance to specify which (alternative) instance you want and then enter the ADO Work Item…

    12 votes
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  3. Vote for Ideas from Slack

    I would like to be able to vote for ideas and suggestions directly from the UserVoice App in Slack. This way I can easily submit ideas, share the submission messages, and vote for ideas without leaving Slack.

    9 votes
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  4. Allow custom fields to be used as "Amount" field in Feedback and Opportunity integration

    If you don't use the "Amount" field from out-of-the-box SF implementations, the feedback and opportunity integration can't display data for Revenue on opportunities.

    3 votes
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  5. ServiceNow Integration

    Please create a similar integration to that of Jira and Azure DevOps for ServiceNow.

    2 votes
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  6. Capture Ideas in Microsoft Teams Integration

    Currently, the integration provides you with the ability to see UserVoice notifications in Teams. It would be great if you could also perform actions like you can with the Slack integration.

    1 vote
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  7. Sync Custom fields via the Jira Integration

    Allow the custom configuration of custom fields between Jira cards and UserVoice features.

    Right now, the integration only syncs out of the box data and does not allow for further configuration.

    1 vote
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  8. For Jira Server, don't attribute changes to Jira card to a specific admin

    The "Change by" field on Jira cards, when there is activity on a linked UserVoice idea, will show a specific user on the card and in notifications from Jira.

    It would be better for this not to be the case, since changes on the idea (that in turn update the Jira card) aren't necessarily done by this user.

    1 vote
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  9. Don't send notifications to all Slack channels configured when feedback is created (that is not attached to an idea)

    Right now, when the Slack integration is configured, any feedback that is created and not attached to an idea will notify all Channels connected to UserVoice.

    1 vote
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  10. Allow Value Transformation to link Accounts in the Gainsight Integration

    When configuring Gainsight, build the ability to transform/format the lookup value. For example, our Salesforce primary field uses domain, "company.com". UserVoice uses "@company.com".

    It would be awesome to be able to specify "@" + email domain as the value to look for in the Gainsight integration config.

    1 vote
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  11. "Existing feedback from this user" in Salesforce

    Similar to the Contributor sidebar, show "Existing feedback for this user" in the Salesforce Opportunity and Feedback integration

    1 vote
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  12. Slack Integration for Private Channels

    Provide the ability to stream UserVoice events to a private Slack channel

    5 votes
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  13. Send unmoderated events to Slack

    Allow unmoderated events to appear in Slack, so that Slack can be used to notify Admins of ideas needing moderation/approval, potentially provide the ability to approve ideas in Slack (you can already mark as spam)

    1 vote
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  14. 2 votes
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  15. Configure Slack integration for Blockers

    We would like PMs to be notified instantly of feedback that is marked as a Blocker

    1 vote
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  16. Improve Pendo Integration

    Add ideas/votes submitted using the Pendo integration to the visitor's Pendo Visitor profile.

    1 vote
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  17. Slack integration--search for and link ideas in Slack threads

    Currently you can only search for an idea using the Slack integration in the main message field of a channel. We REALLY need to be able to use the /uservoice-search command within a thread on an existing message so that when an internal team member asks a question related to an existing UV idea, we can easily link them to the existing idea in the thread of that original message.

    4 votes
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    Hey all,

    Unfortunately, we won’t be able to provide this feature.

    Looking into this a bit more and collaborating with the team at Slack we learned that Slash commands in threads is not functionality they support.

    We’ll have to hold tight until Slack supports this before we can make this available for the UserVoice to Slack Integration.

    Sorry I don’t have better news here.

    Thanks,

  18. Post Public Comments and Reply to Users on Ideas from Slack integration

    UserVoice admins want the ability to post public comments and reply to users directly from slack. That is, when an idea is streamed into a slack channel because of some event, make one of the actions that can be taken on that idea from slack be "post public comment" and/or "reply to user".

    1 vote
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  19. 1 vote
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  20. 1 vote
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