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General Feedback

How should we improve our feedback and product management tools?
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339 results found

  1. Allow multiple categories per idea

    sometimes user ideas overlap with different categories.

    60 votes

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    5 comments  ·  Ideas  ·  Admin →
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  2. Customizable list of words to ignore to improve search results

    I've been usability testing a test version of our UserVoice forums before they go live. Our users frequently use the product name as they are describing an issue (e.g., "Please do [some change] to [product]"). Because the idea filtering is based on an OR list of words, as soon as users type "[product]" 2 things happen:

    1. The website speed crawls to a standstill, making it hard for them to continue typing and increasing their frustration.

    2. A huge list of ideas appear that are no longer of any help whatsoever to them when looking for similar ideas.

    I'd like to be…

    32 votes

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    5 comments  ·  Ideas  ·  Admin →
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  3. Nested categories and sub-categories

    Currently we can only list one level of categories in feedback forums, which causes some confusion for our users, for example we have five categories for our Content Management System. Users prefer to have "Content Management System" at the top level then drill down to specific request i.e. "Content Management System --> Postings"

    Thanks.

    57 votes

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    5 comments  ·  Ideas  ·  Admin →
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  4. Allow profanity filter list to be customized / edited

    The profanity list is too sensitive and we'd like to 'allow' certain words currently banned. For example, the word ****** is currently blocked, but that is the name of a company relevant to my client's company, so people will often use it perfectly appropriately.

    (The above may get moderated so what I'm talking about is http://bit.ly/wrpoSi for example)

    14 votes

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  5. Allow customization of text on portal site/forums

    Not everyone wants to use words like "Contact Us", "Knowledgebase", or "Feedback" on their UserVoice site - allow customizations of at leas the major titles and buttons on user-facing portal pages.

    31 votes

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    9 comments  ·  Ideas  ·  Admin →
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  6. Pre-moderation for Ideas, Post-moderation for comments

    It would be great to be able to use pre-moderation for new ideas and post-moderation for comments. This would allow us to maintain a high forum quality without limiting the natural forum dynamics. In pre-moderation, allow editing comments before accepting them (just like with the new ideas)

    37 votes

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    6 comments  ·  Ideas  ·  Admin →
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  7. Manually order a forum category positions

    When creating categories for a forum, I want to be able to manually set the order of the categories, so that more important ones can be listed first.

    63 votes

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    13 comments  ·  Ideas  ·  Admin →
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  8. Increase custom fields limit

    We determined 25 custom fields would be enough (leaving a little bit of room for growth).

    0 votes

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  9. See recently viewed ideas

    Ability to see recently viewed ideas. Example is that I am working on an idea and have to navigate away for an urgent task before saving my work. Would be great to pull it back up from a recently view section instead of trying to remember the title and wade through search results.

    0 votes

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  10. Detailed errors when import fails

    It would be nice to have better information on a failed import. For example, if I load 1000s of suggestions and get an error for each line stating that there are special characters, it would be much easier if I was given a list of what those characters were to make them easier to find.

    1 vote

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  11. Surface the ability to move categories from the hamburger menu

    It would be nice to be able to move a suggestion from the hamburger menu or edit functionality. Also surfacing the forum/category from the activity feed would reduce time taken to triage

    1 vote

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    Deferred  ·  Torre Matthew responded

    Hi Everyone,

    We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  12. 1 vote

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  13. Import staging area

    Would love to have an area in UV where we could import existing ideas (collected prior to launching UV) and search/merge/delete etc before actually creating them.

    Importing a large number of ideas will include a lot of noise/junk, but there's still value in our existing ideas.

    1 vote

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    Deferred  ·  Torre Matthew responded

    Hi Everyone,

    We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  14. Allow easier date format for importing suggestions

    It can be very difficult to format to the required date format as it is not an existing format in excel.

    1 vote

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  15. Record Customer Interviews

    Have a way to record the meeting transcript or notes from interviews the PM team has with customers. Key features would be linking portions of the interviews to ideas/features and being able to search for keywords across all interviews.

    1 vote

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    Deferred  ·  Torre Matthew responded

    Hi Everyone,

    We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  16. Increase idea description character limit

    The character limit for the idea description field is currently 10,000. Some users are running out of space when creating ideas and would like the limit to be increased.

    1 vote

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    Deferred  ·  Claire Talbott responded

    Thank you for your feedback around this. Our Product team discussed this and decided this is not a product priority at this time.

    We do recommend if users are posting longer ideas, to look at using our idea attachment feature to attach additional data to an idea.

    We will leave this idea open for voting, and if we start to hear from more customers around this, we will consider revisiting.

  17. 1 vote

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  18. Indicate that a suggestion was flagged by a user

    When viewing the moderation queue, it would be helpful to see a visual cue that a suggestion is in the queue because it was flagged by an end-user. This could prevent some confusion about why an idea needs moderation.

    1 vote

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  19. Improve work flow for creating new forums

    When creating a forum, it would be nice to go to edit the forum as opposed to jumping into the forum itself.

    2 votes

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