Nested categories and sub-categories
Currently we can only list one level of categories in feedback forums, which causes some confusion for our users, for example we have five categories for our Content Management System. Users prefer to have "Content Management System" at the top level then drill down to specific request i.e. "Content Management System --> Postings"
Lily Berman commented
This would be super helpful! We have both a mobile app and web based system and would like to have users select which platform they are submitting feedback for prior to drilling down into more specific categories!
Forum sub-categories would be very useful in the layout of our implementation.
Lorenzo Panizza commented
I really need this feature as my company sells more than one product and I should define a category for eash product and a sub-category for each group of posts
Too bad. We will not be using uservoice due to the lack of subcategory support.
It would be useful to have sub-categories which expand based on what was chosen in the categories, similar to the nested labels in Gmail.