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General Feedback

How should we improve our feedback and product management tools?
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339 results found

  1. Would it be possible to include date tag to admin replies on main page? We want people to see when the admin update/comment was posted.

    Would it be possible to include date tag to admin replies on main page? We want people to see when the admin update/comment was posted without having to click into the idea.

    Today they can see it only if they click on particular idea, but cannot see it right away on main page.

    4 votes

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    1 comment  ·  Ideas  ·  Admin →
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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  2. If idea is flagged by a user, show it as flagged even if they refresh the page

    If a user clicks "Flag this as inappropriate" on the web portal, the link will show as "flagged". But if they refresh the page, they'll be able to click on the "Flag this as inappropriate" link again.

    4 votes

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    0 comments  ·  Ideas  ·  Admin →
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  3. 10 votes

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    3 comments  ·  Ideas  ·  Admin →
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  4. Be able to add suggestions to merge selection while picking merge target

    Users are merging a suggestion from the moderation queue. In the target suggestion picker they come across other suggestions which they would like to include in their merge.

    1 vote

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  5. Remove irrelevant options from activity feed kabob options

    When you click the "kabob" option next to an item in an activity feed, you always get the same options.

    These include options for converting to a ticket, which is only done on suggestions and not on other objects in the activity feed, such as comments and requests.

    The options in the kabob should change depending on the object you are on.

    3 votes

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  6. Pin ideas on the forums

    Admins want to be able to pin or start specific ideas on the forum, so when users visit the web portal, they will see those ideas at the top of the forum. This lets them highlight ideas they want to collect feedback on or call out recently completed ideas they want users to see.

    57 votes

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    6 comments  ·  Ideas  ·  Admin →
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  7. Keep log of status updates after merging suggestions

    When I merge suggestion A into suggestion B, the comments from suggestion A are copied into suggestion B - but any status updates from suggestion A are not.

    Sometimes there's useful stuff in the old status update, such as troubleshooting steps to see if the symptoms match a known issue or not. So it's nice to be able to access those old status messages to copy-paste from them, for example.

    (The idea https://feedback.uservoice.com/forums/1-general-feedback/suggestions/4012056-canned-responses-for-suggestion-status-updates would help with this a bit, but only if you planned ahead and already knew you wanted to reuse the exact text of the status message).

    4 votes

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    1 comment  ·  Ideas  ·  Admin →
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    Deferred  ·  Claire Talbott responded

    After reviewing this idea, we’ve decided it’s not something we plan to implement at this time. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  8. Release version on completed ideas

    When an idea is completed I would like to say which version of our product it was addressed in. And also allow customers on our forum to see what is included in each release version.

    4 votes

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    1 comment  ·  Ideas  ·  Admin →
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  9. Have a setting to require a description when creating ideas

    Have a setting that can require a description when a user creates a new idea

    20 votes

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    2 comments  ·  Ideas  ·  Admin →
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  10. Be able to set a customized message on the Private Forum invite email as the default.

    Be able to change the welcome message in the private forum invitation process to be the same custom message each time so it doesn't have to be copy and pasted each time if you use the same one every time.

    7 votes

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  11. When tagging an idea with internal lables you should be able to star a label to make it a primary label on the idea

    Sometims the when adding internal labels to ideas submited to our portal we add multiple lables in the same "category." It would be nice if we could star one of those labels to be the primary label

    2 votes

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  12. Automatically analyze incoming feedback and link to existing ideas

    Automatically analyze text on incoming feedback and link it to existing ideas. This will allow teams to handle higher volumes of feedback, and discern signal from noise.

    10 votes

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  13. Provide the ability to display the ID of the Suggestion in the forum with the suggestion

    Provide the ability to display the ID of the Suggestion in the forum with the suggestion rather than having to point people to the ID in the URL. This helps when you are working with different systems and want to allow people to link to their ticketing systems where there is not automation.

    8 votes

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    1 comment  ·  Ideas  ·  Admin →
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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  14. Ideas that someone has supported but has not voted or commented on should appear in "My feedback"

    Ideas that are supported but not voted or commented on should appear in "My feedback."

    There are a couple use cases for this:

    1) As a user if I submit an idea but do not vote or comment on it, I still want it to appear under "My feedback"

    2) As an admin when I add a supporter to an idea in the admin consol, I would like them to see the idea under their "My Feedback" even though they have no commented or voted on the idea

    1 vote

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  15. Customize branding per forum

    Different forums can represent different products or product groups. Admins want to be able to quickly and easily customize the look and feel of each forum, including the logo, images, and design.

    Right now, this can only be accomplished with significant custom design. It would be ideal if there were features for easily managing this in UserVoice.

    2 votes

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  16. 3 votes

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  17. Go to edit mode when entering an idea

    When bringing up an idea in the admin console, have it already be editable so that there are not more clicks required.

    2 votes

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  18. Access private forums via link

    Instead of sending a separate url to each person for a private forum, send out a single url that allows anyone with that link to access the private forum.

    10 votes

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  19. 4 votes

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    Deferred  ·  Claire Talbott responded

    Hi everyone!

    Our Product Team reviewed this idea, and discussed internally.

    We built the “My Feedback” section in settings to list ideas a user has supported either by leaving a comment or casting a vote.

    While we can definitely understanding users wanting to see ideas they created, but no longer support, this is not a use case we designed this part of the application for.

    We do have supporter mode now for our product forums, which does let users support as many ideas as they want. To learn more about why we recommend switching to supporters vs. voting limits, please, check out our best practice article: https://feedback.uservoice.com/knowledgebase/articles/782139

  20. Allow users to recommend which ideas should be merged together

    On our board there are many duplicate ideas suggested. We have an admin who can manually merge them, but users don't know that and frequently simply leave comments on the new idea saying "vote here instead!" Allowing users to flag a possible dupe (ideally with a link) would bring them to our admins attention and reduce the duplication of effort.

    89 votes

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    15 comments  ·  Ideas  ·  Admin →
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