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General Feedback

How should we improve our feedback and product management tools?
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349 results found

  1. Field placeholder or Prompt for the Description field

    It is possible to set the field placeholder text for the suggestion title. This is great and allows me to tailor the ask to suit my audience.
    I would like to be able to do the same for the suggestion description field. This would enable me to create a more instructional prompt to guide the user on what to enter into the field.
    Alternatively allow configuring a prompt for the description field (as we have for title).

    3 votes

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  2. Support .svg attachments on ideas and comments

    Allow users to add .svg attachments on ideas and comments.

    2 votes

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    1 comment  ·  Ideas  ·  Admin →
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  3. Auto-aggregate feedback from multiple sources

    Ability to take feedback (closed lost notes, tickets labeled feedback, etc) and auto-associate or auto-aggregate them in some way.

    In other words, remove the manual approach from requiring end users and internal folks from manually capturing and aggregating feedback.

    2 votes

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  4. Label ideas automatically

    Would like to create labels based on the URL of the page automatically.

    25 votes

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    3 comments  ·  Ideas  ·  Admin →
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  5. Suggestion link in merge dialogue should open in the Admin Console

    When clicking a Suggestion link, in the Suggestion merge dialogue, the link takes you out to the web portal.

    As I'm in the Admin Console, this interrupts my workflow. I would expect the Suggestion to open in the Admin Console also as this is where I'm working.

    1 vote

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  6. Comments Vs. Public status vs. Message subscribers should be more obvious within Admin view

    When logged in as an Admin, viewing Suggestions.
    I find it difficult to know if the comments are "public" or "private"

    This should be obvious when viewing the comments, so that if a customer accidentally posts something "sensitive" in the comments field I can easily detect this and mark the comment as private!
    Retaining the comment with the suggestion (for admins), but hiding it from other public users of the forum.

    3 votes

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    1 comment  ·  Ideas  ·  Admin →
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  7. Add an Idea ID or identifier to the idea properties

    With no identifier on the suggestions or ID listed in the properties, there is no quick way to track ideas or send one to a coworker for easy search other than the URL.

    2 votes

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    Deferred  ·  Jared Shaffer responded

    Hello – We include “ID” as a property on an idea. This can be found in the “Properties” section on an idea’s detail sheet (screenshot attached). Admins can search for this ID from the Ideas page to locate the idea.

  8. Capture Ideas on behalf of an Account

    Capture Suggestions on behalf of an Account, not just a user, and without email as a requirement.

    15 votes

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  9. Add Column Sort to all columns

    make all columns sortable in Users, Accounts and Ideas. For example, on the Suggestions page, several columns have ability to sort, but not Labels. On the Users page, can click to sort by Last Active Date but not User Type or Account. Please make all columns sortable.

    3 votes

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  10. Block users but keep their suggestions

    I would like the ability to bulk block users, however Keep their suggestions and votes in tact

    2 votes

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  11. Be able to sort by labels

    Right now, you can sort by columns like status updates, or votes, but you can't sort by the Label column. Admins want to be able to sort by labels as well.

    2 votes

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  12. 8 votes

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    2 comments  ·  Ideas  ·  Admin →
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  13. Gamify Suggestions & Votes

    Create a feature to incentivize forum engagement via gamification

    1 vote

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  14. Allow .zip file attachments

    Allow users to attach .zip files to ideas and comments

    1 vote

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    Deferred  ·  Claire Talbott responded

    We appreciate your feedback on this!

    .zip attachments can contain any file type, and since most browsers immediately download and open .zip files this is a security concern. For this reason, we are not able to allow .zip attachments.

    For a list of file types we do support, please, check out our Knowledge Base article: https://feedback.uservoice.com/knowledgebase/articles/39139

  15. Be able to choose a page when navigating suggestions

    On a list of suggestions, could we have the possibility to choose a page and to go to the first or the last page of the list.

    This would also help you keep track of where you are, in case you refresh the page you will not be taken back to page 1.

    3 votes

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  16. Have search respect localization

    Improve the search functionality of UserVoice!

    Currently UserVoice search does not understand that color and colour is the same word.

    There must be many, many examples of this.

    2 votes

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  17. The Ability of Voting Down on an Idea

    We would like to have the ability to "vote down" against a suggestion. This functionality will help us understanding if the number of people that doesn't want that particular feature is bigger or smaller than the number of people that want a particular feature.

    1 vote

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    Downvoting is a feature that has been requested over the history of UserVoice. We believe that upvoting keeps the public conversation positive. Furthermore, voting is only one important metric in assessing the end user’s value of an idea.

    We have found that strong, positive signal on a UserVoice idea will be one trigger that a product team will use to investigate the Idea further. Downvotes should not dissuade a product team from taking action if it is the correct strategic move for a product.

    I know that this answer won’t satisfy everyone, but we have thought about it extensively, debated it internally at length over the years, and have arrived at this conclusion.

    We thank you as always for sharing your ideas with us!

  18. 2 votes

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  19. Give the option to remove attachments when merging

    We have had to do a lot of merging of our top ideas and so those ideas are getting overloaded with attachments that are very similar images.

    While we can manually edit ideas to remove attachments, it would be nice if we could pick and choose which attachments were retained when we perform the merge.

    1 vote

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  20. Allow bulk updates of texts in title and description for ideas for multiple forums

    I would like to be able replace a word or phrase in the title and description fields for ideas within multiple forums. There is no way currently to accomplish this other than manually editing each ideas to change a wording. This can be very painful when you have hundreds of ideas that needs to be changed.

    2 votes

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