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General Feedback

How should we improve our feedback and product management tools?
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117 results found

  1. New List Uiew UX: Search field should persist on refresh when searching in a Saved View

    with the new list view ux, when I refresh the page, the search field clears and I am forced to redo my search.

    2 votes

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    This behavior differs from the previous experience; however, we have found that the new experience is inline with user's expectations of how this should function.


    When you navigate to a saved view, you're loading a view which has a specific criteria (which may or may not also include search terms). We've found that when users navigate to a saved view, and they manually reload the page, they expect this to act as a reset, clearing out any changes to filters and resetting to the saved configuration.


    When not viewing a saved view (All Ideas), users expected the search terms to persist, which is current behavior.


    Thank you for your idea. We have decided to defer further investigation until more feedback is collected.

  2. Add custom questions for users to fill out when creating an idea

    When a user goes to create an idea, they only have to give a title. Often Product Teams want to ask their users for additional details and be able to make these fields required.

    This allows Product Managers to get the full details they need from users when they post an idea, and limits them needing to follow up for more information.

    398 votes

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    61 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi – we have spent time investigating this and talking with many of you, and have decided to defer from building this for the time being. In our conversations with customers, we came across many different use-cases for custom fields and think we could potentially provide better, native support for some of the common use-cases like “priority” or “impact” rather than attempting to solve several problems with this one feature. We may revisit this idea after providing out-of-box support for the most common use cases.

  3. 5 votes

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    0 comments  ·  Roadmap  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  4. Git lab Integration

    Push features to Git lab and create issues as a result in gitlab.

    5 votes

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    Deferred  ·  0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
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  5. Allow Value Transformation to link Accounts in the Gainsight Integration

    When configuring Gainsight, build the ability to transform/format the lookup value. For example, our Salesforce primary field uses domain, "company.com". UserVoice uses "@company.com".

    It would be awesome to be able to specify "@" + email domain as the value to look for in the Gainsight integration config.

    1 vote

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    Hi Everyone,

    We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  6. iPhone app

    Please give us an iPhone app

    1 vote

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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi Everyone,

    We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  7. Slack integration--search for and link ideas in Slack threads

    Currently you can only search for an idea using the Slack integration in the main message field of a channel. We REALLY need to be able to use the /uservoice-search command within a thread on an existing message so that when an internal team member asks a question related to an existing UV idea, we can easily link them to the existing idea in the thread of that original message.

    5 votes

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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
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    Hey all,

    Unfortunately, we won’t be able to provide this feature.

    Looking into this a bit more and collaborating with the team at Slack we learned that Slash commands in threads is not functionality they support.

    We’ll have to hold tight until Slack supports this before we can make this available for the UserVoice to Slack Integration.

    Sorry I don’t have better news here.

    Thanks,

  8. Timeline View for Roadmap

    In addition to a status view also have a timeline view. Right now I am using the status as a timeline to achieve the view, but ideally I would not have to sacrifice a status view for a timeline view. Having both views would be ideal. Roadmaps are largely about forecasting time frames for delivery not statuses.

    5 votes

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    0 comments  ·  Roadmap  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi Everyone,

    We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  9. Ability to unlink suggestions from the feature level

    As an admin, I'd like the ability to unlink a suggestion from the feature view rather than be redirected to the suggestion in order to unlink the feature. This function should also be permitted on the feature level.

    5 votes

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    Deferred  ·  0 comments  ·  Roadmap  ·  Flag idea as inappropriate…  ·  Admin →
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  10. Ability to resize the width of Roadmap columns in table view

    The columns are much larger than they need to be forcing the user to scroll to see all columns. If we could resize the columns then we could reduce the need to scroll right.

    2 votes

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    Hi Everyone,

    We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  11. Require custom user fields with default UV widget

    When a user submits an idea, add custom user fields to the widget form

    2 votes

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    0 comments  ·  Feedback Widgets  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi – we have spent time investigating this and talking with many of you, and have decided to defer from building this for the time being. In our conversations with customers, we came across many different use-cases for custom fields and think we could potentially provide better, native support for some of the common use-cases like “priority” or “impact” rather than attempting to solve several problems with this one feature. We may revisit this idea after providing out-of-box support for the most common use cases.

  12. Contributor entered Feedback should count as a vote

    When I enter a user's feedback using the sidebar and link it to an existing suggestion I want it to count as a Vote for the suggestion linked to otherwise the feedback manager reviewing support for a suggestion is unlikely to spot that these users also have an interest in it (as the feedback is hidden away in the list of activity for the suggestion rather than the count of supporting users.
    Annotated screenshot attached.

    4 votes

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    1 comment  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello,

    This is currently how this feature works; when feedback is provided by a contributor on behalf of a user, that user is counted as a voter for the idea. If this is not how it is working for you, please let us know and we can investigate it.

    - Jared

  13. Gantt chart for Roadmap

    Customers would like to be able to have a Gantt chart for the Roadmap.

    7 votes

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    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  14. Show Feature Custom Fields on Public Roadmap

    Add the ability to use public custom fields on Features. When sharing the public roadmap, it would sometimes be helpful to display custom field data on the features in the public view.

    14 votes

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    1 comment  ·  Roadmap  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi Everyone,


    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  15. Mapping Documentation for feedback from other systems like GetSat, ProductBoard, and Aha!

    Importing from other applications is pretty standard for UserVoice but it would be helpful if we could have a visual or some sort of documentation that explains how feedback is mapped from different systems.

    1 vote

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  16. Support .svg attachments on ideas and comments

    Allow users to add .svg attachments on ideas and comments.

    2 votes

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  17. Respond to Roadmap feedback

    When internal teams give feedback on Roadmap items, it would be great if PM's could follow up with those internal teams directly within UserVoice.

    7 votes

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    2 comments  ·  Roadmap  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  18. Suggestion link in merge dialogue should open in the Admin Console

    When clicking a Suggestion link, in the Suggestion merge dialogue, the link takes you out to the web portal.

    As I'm in the Admin Console, this interrupts my workflow. I would expect the Suggestion to open in the Admin Console also as this is where I'm working.

    1 vote

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  19. Be able to set MRR for users (not just accounts)

    Be able to pass MRR for users, so you can create segments based on User MRR and User Type.

    2 votes

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    1 comment  ·  Customer Traits & Segmentation  ·  Flag idea as inappropriate…  ·  Admin →
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    Thanks for the feedback on this idea! We do not have plans to expand support for revenue on the user level and are continuing to improve the usefulness of revenue data on the account level in UserVoice.

  20. Allow emailing the person who entered the suggestion

    There is no way to email a user to get more information about their idea unless they have Voted for the suggestion.
    Users often enter feedback but fail to Vote for their own suggestion (I guess they assume the fact they entered the suggestion means the support it.
    I need to be able to email the person who entered the feedback to get more clarity on what they are asking for but I cannot do that from within the admin console.

    1 vote

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    0 comments  ·  Customer Communication  ·  Flag idea as inappropriate…  ·  Admin →
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