Allow Value Transformation to link Accounts in the Gainsight Integration
When configuring Gainsight, build the ability to transform/format the lookup value. For example, our Salesforce primary field uses domain, "company.com". UserVoice uses "@company.com".
It would be awesome to be able to specify "@" + email domain as the value to look for in the Gainsight integration config.
We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!