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General Feedback

How should we improve our feedback and product management tools?
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110 results found

  1. New List Uiew UX: Search field should persist on refresh when searching in a Saved View

    with the new list view ux, when I refresh the page, the search field clears and I am forced to redo my search.

    2 votes

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    This behavior differs from the previous experience; however, we have found that the new experience is inline with user's expectations of how this should function.


    When you navigate to a saved view, you're loading a view which has a specific criteria (which may or may not also include search terms). We've found that when users navigate to a saved view, and they manually reload the page, they expect this to act as a reset, clearing out any changes to filters and resetting to the saved configuration.


    When not viewing a saved view (All Ideas), users expected the search terms to persist, which is current behavior.


    Thank you for your idea. We have decided to defer further investigation until more feedback is collected.

  2. Self-Service SSL

    Optional self-service SSL

    2 votes

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    Deferred  ·  0 comments  ·  Web Portal  ·  Admin →
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  3. Add a "Watch" button

    By clicking on the "Watch" button for a suggestion, a user would be notified on changes related to this suggestion, as if he had voted or commented on.
    I would be useful for a user who wants to follow up an idea but does not want to vote for it, an admin for example.

    2 votes

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    Deferred  ·  Jared Shaffer responded

    With the addition of customizable importance ratings and the option to have them count or not count as votes, you can offer end users multiple ways of receiving notifications.

  4. 6 votes

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    Deferred  ·  Jared Shaffer responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  5. Allow Value Transformation to link Accounts in the Gainsight Integration

    When configuring Gainsight, build the ability to transform/format the lookup value. For example, our Salesforce primary field uses domain, "company.com". UserVoice uses "@company.com".

    It would be awesome to be able to specify "@" + email domain as the value to look for in the Gainsight integration config.

    1 vote

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    Deferred  ·  Jared Shaffer responded

    Hi Everyone,

    We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  6. iPhone app

    Please give us an iPhone app

    1 vote

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    Deferred  ·  Jared Shaffer responded

    Hi Everyone,

    We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  7. Git lab Integration

    Push features to Git lab and create issues as a result in gitlab.

    5 votes

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    Deferred  ·  0 comments  ·  Integrations  ·  Admin →
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  8. Slack integration--search for and link ideas in Slack threads

    Currently you can only search for an idea using the Slack integration in the main message field of a channel. We REALLY need to be able to use the /uservoice-search command within a thread on an existing message so that when an internal team member asks a question related to an existing UV idea, we can easily link them to the existing idea in the thread of that original message.

    6 votes

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    Deferred  ·  Torre Matthew responded

    Hey all,

    Unfortunately, we won’t be able to provide this feature.

    Looking into this a bit more and collaborating with the team at Slack we learned that Slash commands in threads is not functionality they support.

    We’ll have to hold tight until Slack supports this before we can make this available for the UserVoice to Slack Integration.

    Sorry I don’t have better news here.

    Thanks,

  9. Timeline View for Roadmap

    In addition to a status view also have a timeline view. Right now I am using the status as a timeline to achieve the view, but ideally I would not have to sacrifice a status view for a timeline view. Having both views would be ideal. Roadmaps are largely about forecasting time frames for delivery not statuses.

    6 votes

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    Deferred  ·  Torre Matthew responded

    Hi Everyone,

    We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  10. Ability to resize the width of Roadmap columns in table view

    The columns are much larger than they need to be forcing the user to scroll to see all columns. If we could resize the columns then we could reduce the need to scroll right.

    2 votes

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    Deferred  ·  Torre Matthew responded

    Hi Everyone,

    We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  11. Require custom user fields with default UV widget

    When a user submits an idea, add custom user fields to the widget form

    3 votes

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    Deferred  ·  Jared Shaffer responded

    Hi – we have spent time investigating this and talking with many of you, and have decided to defer from building this for the time being. In our conversations with customers, we came across many different use-cases for custom fields and think we could potentially provide better, native support for some of the common use-cases like “priority” or “impact” rather than attempting to solve several problems with this one feature. We may revisit this idea after providing out-of-box support for the most common use cases.

  12. Mapping Documentation for feedback from other systems like GetSat, ProductBoard, and Aha!

    Importing from other applications is pretty standard for UserVoice but it would be helpful if we could have a visual or some sort of documentation that explains how feedback is mapped from different systems.

    1 vote

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  13. Ability to unlink suggestions from the feature level

    As an admin, I'd like the ability to unlink a suggestion from the feature view rather than be redirected to the suggestion in order to unlink the feature. This function should also be permitted on the feature level.

    5 votes

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    Deferred  ·  0 comments  ·  Roadmap  ·  Admin →
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  14. Need a filter for open Ideas that contain the blocker flag

    There is no simple way to filter all ideas that contain blockers. We should also be able to pull up reports on accounts and users who have left feedback marked blocker. Pulling reports or setting up your API is not an easy solution that will help. Please add a filter to include all blocker feedback.

    5 votes

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    Deferred  ·  Jared Shaffer responded

    Hey there, while we haven't implemented this exact request, we have recently made changes that allow you to:

    • Filter the activity and moderation page by ideas with flags
    • Sort the idea grid by ideas that have flags that have not yet been cleared
  15. Suggestion link in merge dialogue should open in the Admin Console

    When clicking a Suggestion link, in the Suggestion merge dialogue, the link takes you out to the web portal.

    As I'm in the Admin Console, this interrupts my workflow. I would expect the Suggestion to open in the Admin Console also as this is where I'm working.

    1 vote

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  16. Contributor entered Feedback should count as a vote

    When I enter a user's feedback using the sidebar and link it to an existing suggestion I want it to count as a Vote for the suggestion linked to otherwise the feedback manager reviewing support for a suggestion is unlikely to spot that these users also have an interest in it (as the feedback is hidden away in the list of activity for the suggestion rather than the count of supporting users.
    Annotated screenshot attached.

    4 votes

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    Deferred  ·  Jared Shaffer responded

    Hello,

    This is currently how this feature works; when feedback is provided by a contributor on behalf of a user, that user is counted as a voter for the idea. If this is not how it is working for you, please let us know and we can investigate it.

    - Jared

  17. Add an Idea ID or identifier to the idea properties

    With no identifier on the suggestions or ID listed in the properties, there is no quick way to track ideas or send one to a coworker for easy search other than the URL.

    2 votes

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    Deferred  ·  Jared Shaffer responded

    Hello – We include “ID” as a property on an idea. This can be found in the “Properties” section on an idea’s detail sheet (screenshot attached). Admins can search for this ID from the Ideas page to locate the idea.

  18. Support .svg attachments on ideas and comments

    Allow users to add .svg attachments on ideas and comments.

    2 votes

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    1 comment  ·  Ideas  ·  Admin →
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  19. Allow .zip file attachments

    Allow users to attach .zip files to ideas and comments

    1 vote

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    Deferred  ·  Claire Talbott responded

    We appreciate your feedback on this!

    .zip attachments can contain any file type, and since most browsers immediately download and open .zip files this is a security concern. For this reason, we are not able to allow .zip attachments.

    For a list of file types we do support, please, check out our Knowledge Base article: https://feedback.uservoice.com/knowledgebase/articles/39139

  20. Include Supporter info in Votes Update webhook

    Include supporter name in webhook for votes update (or provide a separate event that includes supporter info)

    1 vote

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    Deferred  ·  Torre Matthew responded

    Hi Everyone,

    We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

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