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General Feedback

How should we improve our feedback and product management tools?
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  1. Add custom questions for users to fill out when creating an idea

    When a user goes to create an idea, they only have to give a title. Often Product Teams want to ask their users for additional details and be able to make these fields required.

    This allows Product Managers to get the full details they need from users when they post an idea, and limits them needing to follow up for more information.

    394 votes

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    61 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi – we have spent time investigating this and talking with many of you, and have decided to defer from building this for the time being. In our conversations with customers, we came across many different use-cases for custom fields and think we could potentially provide better, native support for some of the common use-cases like “priority” or “impact” rather than attempting to solve several problems with this one feature. We may revisit this idea after providing out-of-box support for the most common use cases.

  2. 75 votes

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    7 comments  ·  Developer API  ·  Flag idea as inappropriate…  ·  Admin →

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    Deferred  ·  Claire Talbott responded

    Hi everyone!

    Thanks so much for your interest in this. We did start work on this for Helpdesk API, but our focus has since shifted to the UserVoice API.

    After discussing internally, our product team wants to focus on building out our API documentation and endpoints to give more flexibility when building integrations.

    So we are declining this idea. Have additions to our UserVoice API you would like to see? Let us know. And don’t forget to check out the UserVoice API as well here: https://developer.uservoice.com/docs/api/v2/reference/

  3. Trello Integration

    They have a REST API - we use Trello to manage sofware projects & it would be nice if userVoice was able to create items in Trello automatically.

    38 votes

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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  4. Allow Drag and Drop of images to UserVoice suggestion attachment panel

    Add drag-n-drop support for image/attachments to the UserVoice widget.

    Currently drag and dropping an image into the "Post an Idea" attachment area results in the browser or application loading the image. The panel should interpret dropped content as attachments to prevent applications relying on this panel experience to be in unusable states.

    20 votes

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    7 comments  ·  Feedback Widgets  ·  Flag idea as inappropriate…  ·  Admin →

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  5. Capture feedback from customer without an email address

    We would like to capture feedback from people who don't have an email address and either use an alternative identifier (ex. twitter handle, name) or leave it as anonymous.

    19 votes

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    1 comment  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →

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    For now, this is not functionality we will be implementing.

    There are two primary reasons for this:

    • When someone provides feedback, it’s in the best interest of the company to whom they provided it to follow up, either with status information or to ask for further detail about the problem to be solved or implementation specifics. Without knowing who to contact, product teams are left making assumptions about intent and solution, and often this can lead to a misfire.
    • Perhaps more importantly, without knowing who provided the feedback, product teams are left without context – is the feedback coming from a current customer? A prospect? What role do they fill and what are the jobs they’re trying to complete?

    I do want to acknowledge that there is some value in feedback no matter whether it’s got attribution or not, so this is a decision we may re-visit in the future.…

  6. Allow comments to be voted on

    I've been loving the user feedback mechanism for Adobe XD. One challenge though-- the ideas can be voted up, but the comments can't. They really try to avoid having redundant ideas, but often some of the comments will explain a nuance that really should get traction, but can get lost down in the conversation thread. It would be great if we could also vote on the comments. Maybe it wouldn't change the order because you still want the conversation thread to make sense, but just to see that other people agree with a comment would be helpful.

    17 votes

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    2 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Everyone,

    We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  7. 20 votes

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    0 comments  ·  Developer API  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  8. Solicit NPS via Email

    Ability to trigger NPS surveys to all or a specific segment of customers via UserVoice.

    15 votes

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    2 comments  ·  NPS  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Everyone,

    We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  9. Show Feature Custom Fields on Public Roadmap

    Add the ability to use public custom fields on Features. When sharing the public roadmap, it would sometimes be helpful to display custom field data on the features in the public view.

    14 votes

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    1 comment  ·  Roadmap  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Everyone,


    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  10. Block new submissions and keep the voting option.

    Currently it was necessary to block new submissions, however we need to keep the voting option in the suggestions that have already been created.
    Would you be create this option?
    Thank you for your atention

    14 votes

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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  11. 13 votes

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    1 comment  ·  Developer API  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  12. Add custom fields for contributors to fill out when capturing feedback from users

    Allow admins to add custom fields to the Contributor Sidebar, so they can capture additional information on requests captured by their internal teams.

    11 votes

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    0 comments  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi – we have spent time investigating this and talking with many of you, and have decided to defer from building this for the time being. In our conversations with customers, we came across many different use-cases for custom fields and think we could potentially provide better, native support for some of the common use-cases like “priority” or “impact” rather than attempting to solve several problems with this one feature. We may revisit this idea after providing out-of-box support for the most common use cases.

  13. Ability to generate PDF Version of the Internal Roadmap

    Give user the ability to create a PDF version of their internal roadmap that can be used for sharing that roadmap.

    8 votes

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    0 comments  ·  Roadmap  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Everyone! 👋


    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  14. In-Line Images for Ideas/Comments

    It would be nice to be able to add images to both the ideas and the comments, status updates, etc. in line. Visuals are worth so much when discussing ideas in depth and a huge part of managing feedback is clarity of the conversation. It's really frustrating to have to go post that image on a hosted site and link to it. Pretty much unacceptable in this day and age, in fact.

    8 votes

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    2 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments.

    One thing that may be valuable as well, we did recently release attachments on comments. End users can now include attachments when posting comments.

    Thank you for the feedback, and please, keep sharing!

  15. Make it easier to turn Suggestions into Features

    When I am viewing a suggestion(s), I'd like a quick way to turn it into a Feature(s) so that I can take advantage of Features with less work.

    8 votes

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    1 comment  ·  Roadmap  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Everyone,


    We have reviewed this idea, and it’s not something we plan to implement right now. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  16. See the number of requests on a suggestion

    In the Feedback grid, you can see the number of comments or supporters on a suggestion.

    It would be useful for some use cases to also see the number of requests on a suggestion (could include multiple requests from the same user email address).

    8 votes

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    1 comment  ·  Reports & Exports  ·  Flag idea as inappropriate…  ·  Admin →

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  17. Pendo NPS Integration

    Ability to injest NPS surveys from Pendo into UserVoice and connect them to ideas.

    8 votes

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    Deferred  ·  0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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  18. Bulk link suggestions to feature from suggestions page

    On the suggestions page, I would like a way to select multiple suggestions in the table and link them all to a feature.

    8 votes

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    0 comments  ·  Roadmap  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  19. Provide the ability to display the ID of the Suggestion in the forum with the suggestion

    Provide the ability to display the ID of the Suggestion in the forum with the suggestion rather than having to point people to the ID in the URL. This helps when you are working with different systems and want to allow people to link to their ticketing systems where there is not automation.

    8 votes

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    1 comment  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  20. Gantt chart for Roadmap

    Customers would like to be able to have a Gantt chart for the Roadmap.

    7 votes

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    0 comments  ·  Roadmap  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

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