Canned responses for suggestion status updates
Have canned responses you can choose from updating the status of an idea, or automatically recommended if you use a certain status.
Anonymous
shared this idea
Hi there! 👋
You can now set a default status message for each of your public and internal statuses.
If you've set up a default message, the message box will be populated with that text when you select a status, and then you can tailor the content if you would like!
We hope this saves you time and encourages you to send even more status updates to encourage your users to stay engaged.
-
DForward@pcl.com
commented
Wow, awesome! Setting this up now.
-
Morgan Swift commented
I would love to see the ability to select templates for the text of an email when setting a public status. Some public statuses have multiple templates that provide additional context on why we have chosen that status.
-
Sayan
commented
When configuring public statuses, we’d like to also predefine a response message or, even better, a list of 3 predefined response messages. Then, when moving an idea to a public status, a predefined message can be selected and edited.
-
AdminJebiaus Brown
(Admin, UserVoice)
commented
As an admin, I would like an ability to create and set templates in the body of emails I'm sending out to subscribed users to feedback.