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General Feedback

How should we improve our feedback and product management tools?
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279 results found

  1. "Skip" option in AI Merge Match

    When going through the AI-detected merge matches, it only gives the option to "ignore" the suggestion. "Skip" would be a great addition here, so we can circle back to the ideas if we are unsure if they should be merged or ignored

    1 vote

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    1 comment  ·  Ideas  ·  Admin →

    Merge Match just got a big upgrade.  You can now filter the grid to show only Ideas that have a Marge Match candidate.  It will honor the filter settings to show you only applicable candidates.  


    You'll also notice that there is no limit to the number of merge candidates you can cycle through.  Back and forward arrows will allow you to skip matches without making a decision on them.  


    We hope this update allows you to quickly eliminate duplicates from your list of Ideas with a lot more ease!

  2. Merge Match within Select View

    Merge match should only apply to current ideas in current view

    1 vote

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    0 comments  ·  Ideas  ·  Admin →

    Merge Match just got a big upgrade.  You can now filter the grid to show only Ideas that have a Marge Match candidate.  It will honor the filter settings to show you only applicable candidates.


    You'll also notice that there is no limit to the number of merge candidates you can cycle through.  Back and forward arrows will allow you to skip matches without making a decision on them.


    We hope this update allows you to quickly eliminate duplicates from your list of Ideas with a lot more ease!

  3. Capture Customer Email in slack integration

    capture customer email in slack integration rather than my own

    4 votes

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    Completed  ·  Anonymous responded

    We have updated this experience so that when you send an idea from Slack via the integration, UserVoice will pre-fill the email capturing the person who originally came up with the idea rather than the idea / feedback submitter.

  4. Detect Windows versions properly

    Whenever a user posts an idea, their browser version is detected and the OS is guessed.
    We figured out UserVoice can’t tell Windows 10 from Windows 11 — which was crucial for a certain problem users encountered.
    I don’t know if it’s technically possible to properly detect OS, but at least it should be named 'Windows 10/11', if UV can’t distinguish these.

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
  5. Idea details - Ability to set a default for comment type (Public/Internal)

    Idea details view (NEW)
    - Default the radio option of a comment based on the tab selected.
    For example - if you click on Internal Comments, the radio option for the comment should default to 'Internal' whereas currently this defaults to Public regardless of the tab you select.
    Confusing and risky for users when trying to post commentary that should only be for Admins

    7 votes

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    0 comments  ·  Ideas  ·  Admin →
    Completed  ·  Torre Matthew responded

    Hello!


    Thank you for your feedback.


    On the detailed idea sheet, the default option for public versus internal comments will now always respect the quick filter (Comments and Feedback or Internal Comments) that you have selected.

  6. 1 vote

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    0 comments  ·  Roadmap  ·  Admin →

    Hi Everyone 👋🏻


    You can now quickly create a Feature from an Idea!


    From any Idea Detail sheet, click on the "Roadmaps" tab, then use the "+ Add Idea to Roadmap" button to quickly create a new Feature.  We'll copy in the Idea Title and Idea Description for you, and automatically link the idea.  You'll be able to make edits as you see fit as well.


    Let us know if there are any additional improvements we can make!

  7. Clear custom date fields

    Custom date fields can not be cleared when created.

    We use a custom field for 'follow up' date on ideas, however once added, this date can not be removed.

    It would keep our data cleaner to not have unneeded fields on ideas once we've followed up.

    1 vote

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    Completed  ·  0 comments  ·  Ideas  ·  Admin →
  8. Restrict UserVoice Merge Suggestions to Open Ideas

    Hey guys, I love your system that is suggesting merges for my ideas, but I've started to catch a few times where the algorithm is suggesting that I merge an open idea into a closed one. So for instance, 8 years ago, one of our users made a suggestion to take a specific action, which was set to "DECLINED" with a reason by our team many years ago. Recently another user made a similar request with similar wording, and your matching system tried to suggest that I should merge them together. It feels like it shouldn't be trying to get…

    2 votes

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    0 comments  ·  Ideas  ·  Admin →

    Merge Match just got a big upgrade.  You can now filter the grid to show only Ideas that have a Marge Match candidate.  It will honor the filter settings to show you only applicable candidates.  Filters apply to both items in the merge match pairs, so if you only want to consider Open Ideas, filter the grid by open statuses, and click the Merge Match pill - this will show you only Ideas meeting the criteria.  This works for any filter settings....


    You'll also notice that there is no limit to the number of merge candidates you can cycle through.  Back and forward arrows will allow you to skip matches without making a decision on them.


    We hope this update allows you to quickly eliminate duplicates from your list of Ideas with a lot more ease!

  9. Bug in edit dialog

    If I edit an idea, then close a window with that idea the edit dialog reopens. I think this may be a bug? It's happened a few times since the last updates

    1 vote

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    Completed  ·  Torre Matthew responded

    Hello!


    This issue has been resolved. 


    Thanks again for bringing it to our attention.

  10. New admin UI not respecting code snippets/blocks

    The new UI that was introduced today in the Admin Console is not accepting plain text code snippets. Our clients tend to copy and paste source code into feedback. In the new UI for admins, these snippets are being treated like active code, and therefore, we can not read or interpret what is being asked.

    1 vote

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    0 comments  ·  Web Portal  ·  Admin →
    Completed  ·  Torre Matthew responded

    👋 Hello!


    Thank you for this feedback. The team has made an update to resolve this issue.

  11. Bulk edit idea custom fields from list view

    the new custom fields and filters are great. just need bulk actions to take it even further. especially helpful for backfilling prior ideas with the new data.

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
    Completed  ·  Torre Matthew responded

    Hi 👋

    Thank you for this feedback. You can now select multiple ideas from the idea grid and make custom field updates in a single action using the bulk actions menu.

    Thanks again.

  12. Ability to toggle on/off Importance Rating

    Enable or disable the importance rating feature based upon forum

    14 votes

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    3 comments  ·  Web Portal  ·  Admin →
    Completed  ·  Jared Shaffer responded

    You can now toggle on/off the Importance Scale feature per forum. Head to General Settings > Ideas > Forums > Edit Forum. Thanks for the feedback!

  13. Increase the maximum number of options for the Select List type Idea Custom Field.

    The current maximum for the select list idea custom field is 50 selections. Please consider increasing this.

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
  14. Harassing emails

    One of our employees complains that she receives a lot of SPAM messages from USERVOICE.
    I am attaching a screenshot and asking you to take care of it.

    1 vote

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    Completed  ·  rob.ridgeway responded

    Our Technical Success team was alerted to a SPAM issues that occurred Feb 12-13 across multiple accounts.  We've since moved these tickets to SPAM inboxes and deleted all of the created SPAM accounts.

  15. 10 votes

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    3 comments  ·  Web Portal  ·  Admin →
    Completed  ·  Jared Shaffer responded

    Thanks for your feedback on this one! You can now view and sort each user's importance rating on an idea as well as each account's average importance rating.

  16. Display Product Area on Roadmap Cards

    Previously on the Roadmap the Product Area displayed on the card view. In the refresh, it's been removed. I used Product Area to display the team the initiative has been assigned to and it was useful to see. Please add it back to the card OR provide an option to customize the card format. The icons for revenue, ideas, etc are less useful to me.

    1 vote

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    Completed  ·  0 comments  ·  Roadmap  ·  Admin →
  17. Highlight search terms

    In the old UI, if I searched for keywords those words would be highlighted in any search results. This made it easier to find the ideas we were looking for.

    3 votes

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    1 comment  ·  Ideas  ·  Admin →
    Completed  ·  Torre Matthew responded

    Hello!


    We now highlight keyword search terms that match words in idea titles and descriptions.


    Thanks again for this feedback.

  18. Export Data for Importance Rating

    Provide external export analysis via csv or excel that reports on importance rating

    8 votes

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    Completed  ·  Jared Shaffer responded

    Importance rating data is now included when you export ideas from the idea grid!

  19. Stop censoring a combination of words, where the second one is Wand, the first one is Magic

    There is a tool in both Illustrator and Photoshop called with a combination of two words, as the title says. I’m not even trying to say it fully here, because it might probably turn in ***** too, as it does at illustrator.uservoice.com.
    I am not seeing a way to edit auto-replace filters and suppose it’s up to you.

    Here is a report from an enraged Illustrator’s customer about it:
    https://illustrator.uservoice.com/forums/333657/suggestions/39660730

    3 votes

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    Completed  ·  1 comment  ·  Web Portal  ·  Admin →
  20. Create Idea Directly From The New Idea Grid.

    On the original idea grid, there was a "Create Idea" button towards the top of the grid.

    This new idea grid does not have that.

    3 votes

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    0 comments  ·  Ideas  ·  Admin →

    To create a new Idea from the Idea Grid (or at any time within the UserVoice admin console), click the (+) icon in the main menu.  


    You can also set who you want the creator of the Idea to be, in case you're capturing the idea on behalf of another person.

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