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General Feedback

How should we improve our feedback and product management tools?
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262 results found

  1. Capture Customer Email in slack integration

    capture customer email in slack integration rather than my own

    4 votes

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    We have updated this experience so that when you send an idea from Slack via the integration, UserVoice will pre-fill the email capturing the person who originally came up with the idea rather than the idea / feedback submitter.

  2. Idea details - Ability to set a default for comment type (Public/Internal)

    Idea details view (NEW)
    - Default the radio option of a comment based on the tab selected.
    For example - if you click on Internal Comments, the radio option for the comment should default to 'Internal' whereas currently this defaults to Public regardless of the tab you select.
    Confusing and risky for users when trying to post commentary that should only be for Admins

    7 votes

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    0 comments  ·  Ideas  ·  Admin →
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    Completed  ·  Torre Matthew responded

    Hello!


    Thank you for your feedback.


    On the detailed idea sheet, the default option for public versus internal comments will now always respect the quick filter (Comments and Feedback or Internal Comments) that you have selected.

  3. Clear custom date fields

    Custom date fields can not be cleared when created.

    We use a custom field for 'follow up' date on ideas, however once added, this date can not be removed.

    It would keep our data cleaner to not have unneeded fields on ideas once we've followed up.

    1 vote

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    Completed  ·  0 comments  ·  Ideas  ·  Admin →
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  4. Bug in edit dialog

    If I edit an idea, then close a window with that idea the edit dialog reopens. I think this may be a bug? It's happened a few times since the last updates

    1 vote

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    Completed  ·  Torre Matthew responded

    Hello!


    This issue has been resolved. 


    Thanks again for bringing it to our attention.

  5. New admin UI not respecting code snippets/blocks

    The new UI that was introduced today in the Admin Console is not accepting plain text code snippets. Our clients tend to copy and paste source code into feedback. In the new UI for admins, these snippets are being treated like active code, and therefore, we can not read or interpret what is being asked.

    1 vote

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    0 comments  ·  Web Portal  ·  Admin →
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    Completed  ·  Torre Matthew responded

    👋 Hello!


    Thank you for this feedback. The team has made an update to resolve this issue.

  6. Bulk edit idea custom fields from list view

    the new custom fields and filters are great. just need bulk actions to take it even further. especially helpful for backfilling prior ideas with the new data.

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
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    Completed  ·  Torre Matthew responded

    Hi 👋

    Thank you for this feedback. You can now select multiple ideas from the idea grid and make custom field updates in a single action using the bulk actions menu.

    Thanks again.

  7. Ability to toggle on/off Importance Rating

    Enable or disable the importance rating feature based upon forum

    13 votes

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    2 comments  ·  Web Portal  ·  Admin →
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    Completed  ·  Jared Shaffer responded

    You can now toggle on/off the Importance Scale feature per forum. Head to General Settings > Ideas > Forums > Edit Forum. Thanks for the feedback!

  8. Increase the maximum number of options for the Select List type Idea Custom Field.

    The current maximum for the select list idea custom field is 50 selections. Please consider increasing this.

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
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  9. Harassing emails

    One of our employees complains that she receives a lot of SPAM messages from USERVOICE.
    I am attaching a screenshot and asking you to take care of it.

    1 vote

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    Completed  ·  rob.ridgeway responded

    Our Technical Success team was alerted to a SPAM issues that occurred Feb 12-13 across multiple accounts.  We've since moved these tickets to SPAM inboxes and deleted all of the created SPAM accounts.

  10. 10 votes

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    3 comments  ·  Web Portal  ·  Admin →
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    Completed  ·  Jared Shaffer responded

    Thanks for your feedback on this one! You can now view and sort each user's importance rating on an idea as well as each account's average importance rating.

  11. Display Product Area on Roadmap Cards

    Previously on the Roadmap the Product Area displayed on the card view. In the refresh, it's been removed. I used Product Area to display the team the initiative has been assigned to and it was useful to see. Please add it back to the card OR provide an option to customize the card format. The icons for revenue, ideas, etc are less useful to me.

    1 vote

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    Completed  ·  0 comments  ·  Roadmap  ·  Admin →
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  12. Highlight search terms

    In the old UI, if I searched for keywords those words would be highlighted in any search results. This made it easier to find the ideas we were looking for.

    3 votes

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    1 comment  ·  Ideas  ·  Admin →
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    Completed  ·  Torre Matthew responded

    Hello!


    We now highlight keyword search terms that match words in idea titles and descriptions.


    Thanks again for this feedback.

  13. Export Data for Importance Rating

    Provide external export analysis via csv or excel that reports on importance rating

    8 votes

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    Completed  ·  Jared Shaffer responded

    Importance rating data is now included when you export ideas from the idea grid!

  14. Stop censoring a combination of words, where the second one is Wand, the first one is Magic

    There is a tool in both Illustrator and Photoshop called with a combination of two words, as the title says. I’m not even trying to say it fully here, because it might probably turn in ***** too, as it does at illustrator.uservoice.com.
    I am not seeing a way to edit auto-replace filters and suppose it’s up to you.

    Here is a report from an enraged Illustrator’s customer about it:
    https://illustrator.uservoice.com/forums/333657/suggestions/39660730

    3 votes

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    Completed  ·  1 comment  ·  Web Portal  ·  Admin →
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  15. Allow me to see all my saved views in the dropdown

    The new Saved View dropdown only shows the first 20 saved views. I have several others that do not show. Please add these other views to the dropdown so I don't need to click into Manage Views to access them.

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
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    Completed  ·  Torre Matthew responded

    Hey there!


    Thanks for this feedback. 


    From the admin console idea grid, you can now access all saved views from the views menu at the top of the grid.


    Thanks again.

  16. Sort Average of Importance Column in the Idea Grid

    be able to sort the idea grid by average of importance for the importance feature rating.

    5 votes

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    1 comment  ·  Ideas  ·  Admin →
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    Completed  ·  Jared Shaffer responded

    We've recently made a series of improvements to our Importance Rating feature, including sorting by average importance on the Idea Grid!🚀


    You can now also:


    • Edit the importance rating labels by going to your Web Portal Settings
    • Enable/disable importance ratings per forum
    • View importance rating information from the Idea Grid exports
    • View importance rating responses per user and account
  17. Have Jira issues created from UserVoice reflect the Jira instance's default priority

    When creating a Jira issue from UserVoice, the Jira priority is set at the highest. It would be great if the integration could be updated to reflect our jira's default priority or default to medium.

    1 vote

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    Completed  ·  Torre Matthew responded

    Hello!


    When you create a new Jira issue from UserVoice, that issue will now receive the default priority of your Jira project.


    Thanks for this feedback.

  18. Add custom variables to ideas

    Have the ability to add custom variables to ideas

    1 vote

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  19. On the idea grid, allow the Idea Title Copy/Paste to include the hyperlink

    In the previous list view, when I highlighted the idea title and copy, the paste included the URL. The new list view does not include the URL.

    This made it very fast for me to share a link with a team.

    1 vote

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    1 comment  ·  Ideas  ·  Admin →
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    Completed  ·  Torre Matthew responded

    Hello!


    Now, when you hover over the title of an idea on the idea grid, you'll be able to quickly copy a direct link to the idea.


    Thanks for this feedback. 

  20. New List View: For filters move Clear All button to Top

    In the new list view UX, within the filters sidebar, can you please move the "Clear All" button to the top. For long lists, like labels, that's a lot of scrolling that I need to do now.

    1 vote

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    1 comment  ·  Ideas  ·  Admin →
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    Completed  ·  Torre Matthew responded

    👋  


    We've made at update so that the "Clear All" will remain sticky as you scroll long lists of labels, Public Statuses, Forums etc. This should eliminate the amount of scrolling needed to clear selected filters when working with a large number of filters.

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