General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
301 results found
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Allow users to subscribe to suggestions I would like to be able to "star" certain suggestions that I want to remember (if I have no more votes but want to keep tabs on interesting suggestions).
338 votes -
JIRA Integration Sync UserVoice Feedback with Atlassian JIRA. * Please indicate in a comment if you are on Cloud or Server (On Prem)
336 votesGreetings from the UserVoice Team,
A little over a week ago we announce that the availability of the UserVoice for Jira integration. We’re very excited about this feature and hope you’ve had a chance to check it out.
If not, in your UserVoice admin console, go to the Integrations page in Settings to get started today.
We’d love to get your initial reaction as to how we did with this integration. Please take a minute to fill out this quick survey.
https://goo.gl/forms/CPNohBg3Vms5RnII2
Any additional feedback you have on this integration, feel free to respond directly to this email.
Thanks,
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Public Roadmap I would like to be able to order things that we're planning to do into a public roadmap of sorts that can show on the UserVoice portal. Ideally I'd like to group items into buckets so we can show what we're working on at a high level, with detailed items shown if you dig into a bucket, but serial priority would work initially.
290 votesHi All
We've added the ability to share a roadmap publicly. However, we realize that there are a lot of different ways that customers want to use public roadmaps, so we'll be tracking those other features separately.
Other ideas we're already tracking:
- Allowing customers to provide feedback on roadmap items
- Facilities for adding richer media (images/video, longer desciptions) to roadmap items
Recently, we added the ability to make a roadmap item from an idea with 1 click (you can do this from any Idea detail sheet).
Please let us know on our feedback forums how we can better provide roadmap tools that help you communicate how you're listening to your customers and that their feedback is important!
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Integration with Visual Studio Online (TFS On-Demand) Team Foundation Server (TFS) integration would be great (as underlying ticket system similar to JIRA integration)!
261 votesGreetings from the UserVoice Team,
A little over a week ago we announce that the availability of the UserVoice for Visual Studio Team Services integration. We’re very excited about this feature and hope you’ve had a chance to check it out.
If not, in your UserVoice admin console, go to the Integrations page in Settings to get started today.
We’d love to get your initial reaction as to how we did with this integration. Please take a minute to fill out this quick survey.
https://goo.gl/forms/DYjg9nCZP84KKMfi1
Any additional feedback you have on this integration, feel free to respond directly to this email.
Thanks,
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Allow users to edit their own ideas and comments As long as no one has voted/commented on my newly-created suggestion yet, I should be able to...
(1) change the title/description without restriction... if, say, 5 minutes later I think of a better one or spot a typo in it or whatever...
(2) completely delete it, no questions asked, if, say, I realize right after posting it that it was lame, or I find out it's a duplicate or whatever...
248 votesGreetings from UserVoice,
A couple weeks ago we released a feature that allowed end users to edit their own comments.
Now, they can also edit suggestions they create on the web portal.
Thank you all for the feedback.
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Assign & filter feedback by admin (and team) Especially once they've moved to the "under review" or "planned" statuses - need an easier way to make sure there's follow up on these things.
220 votesYou can now assign an admin to an idea! 🎉
Using our new custom field feature, you can add an Admin Select custom field type. Once created, you'll have the option to assign an admin to an idea which will notify them via email. Coming soon you will be able to filter and sort the idea grid by assigned admin.
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Allow admins to edit and customize feedback-related email templates Allow admins to customize email templates for (some? all?) emails.
201 votesWe recently updated the look and feel of all feedback-related email templates. You can now add your brand’s colors and logo to emails sent to your customers. Learn more using the article link below. If you’re interested in changing the content within an email, we have another idea where you can add your support which is listed below.
https://help.uservoice.com/hc/en-us/articles/4410940934419-Email-Customization
https://feedback.uservoice.com/forums/1/suggestions/44519556
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Bulk merge multiple ideas Select and merge multiple duplicate ideas at the same time.
166 votes -
Ability to view all open ideas across all forums in the Admin Console This would make it easier for them to either create a quick export of just that information as well as manage the list directly without jumping between each forum.
147 votes -
Simplify admin login form (/admin/signin) The login page is terrible UX. Why hide the username and password for your most valuable customers? Also why not just place username/pwd fields straight up on the page instead of a dynamic reveal. This confuses me every time.
134 votesHi everyone! We recently rolled out improvements to our admin sign- in page (/admin/signin).
Those updates include:
-No more disappearing password field if an incorrect email is entered.
-If incorrect credentials are entered, we will give the standard message “incorrect email and/or password was entered.”
-Works with password management utilities.
If you have any questions or feedback on these changes, let us know!
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Moderation settings should be applied at the forum level I love the addition of moderation to Uservoice...if you have multiple forums, you may need different moderation needs per forum, so I think they should be applied at the forum level and not at the total accout level
130 votesHello!
You no longer have to apply moderation settings uniformly across all your forums. You now have the flexibility to moderate new ideas and comments in specific forums of your choosing. More here.
Thanks for this feedback.
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Allow users to add attachments to comments One user creates an idea and adds an attachment, with a relevant image or document. Admin would like other users to be able to add their own images/files in response to the original idea. Right now there's no way to do that with comments.
121 votesHey everyone! Users can now add attachments to comments. If you have suggestion attachments enabled, users will now be able to add files to comments.
Want to learn more about enabling attachments? Check out our Knowledge Base article here: https://feedback.uservoice.com/admin/v3/suggestions/3014806/
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Ideas Widget for Private Forums I have a private forum for a feature that is in beta. I would like to have a widget in this new feature that works with the private forum that I have configured for its beta feedback. I am currently working around this by having the widget create a ticket in a queue instead of a suggestion in a forum. I then evaluate the ticket and create a suggestion for it in the forum. Having the widget save suggestions directly to the forum would cut down on my workload and would also provide appropriate instant answers within the widget.
118 votesGreetings from UserVoice,
We now have Single Sign-On support for the UserVoice Ideas Widget.
Get started today by Logging in to UserVoice > Settings > Widgets > Advanced setup > SSO authentication.
Thanks,
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105 votes
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Allow custom account attributes / traits Allow custom account attributes / traits
104 votes -
Rich-text formatting for idea descriptions Currently there's no way to even mark a word as bold or italic. Well, I guess you could make it ALL-CAPS (lame) or put something around it, but somehow both of those just seem somehow kludgey... I hate gratuitous colors and font-size changes as much as the next guy, but SOME formatting actually helps communicate better. How about adding support for at least some very simple markup like Markdown or Textile...?
99 votesHey All,
You can now use markdown when writing Idea descriptions.
For example, bold, italics, or – for unordered lists.
Give it a try. Let us know what you think.
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Pull in Locale and Region Information into Analytics Not only would this information to be able helpful to identify ideas that are popular in a certain regions, but also help identify issues that are being reported through the HelpDesk product. This also would be beneficial in correlation to NPS.
88 votes -
In the Admin Console, hide “closed” ideas by default It would be very useful to view only ideas that are "not closed" (all ideas that have been responded to as well as those which have not been responded to in one search). The current view is difficult to navigate due to the number of items that have been shipped or declined being mixed with other ideas.
85 votes -
Automatically translate feedback (ideas/comments) to create multilingual forums Instead of creating separate forums for each language, automatically translate feedback (suggestions and comments) into each user’s own language. This would help prevent duplicate suggestions across different forums.
85 votesThis functionality is now generally available. Please contact your UserVoice contact or support@UserVoice.com for pricing information and to have this added to your account.
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Support DKIM aligned email communications All outgoing emails are signed with uservoice.com's DKIM keys. It would be great if admins had the option to sign out going emails with their own DKIM keys.
77 votesYou can now configure DomainKeys Identified Mail (DKIM) within UserVoice! DKIM is an authentication protocol used by mail clients to determine whether an email originated from the domain specified. This prevents spammers from wrongfully acting as the identity of a system that they do not belong to. In short, it helps prevent spammers from impersonating you and helps improve deliverability of legitimate emails. Learn how to set up DKIM in UserVoice by accessing the article below.
https://help.uservoice.com/hc/en-us/articles/4410940934419-Email-Customization
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