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General Feedback

How should we improve our feedback and product management tools?
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1252 results found

  1. Allow Feedback on Public Roadmap

    Enhance the public roadmap option to allow the same feedback mechanisms that the internal roadmap has.

    277 votes

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  2. Allow admins to split ideas multiple times

    Splitting is something we wanted to have for a long time, but sadly splitting just in two is not enough.
    Users love cramming several things into one entry.

    Initially I though that I can split a list like this into two, then grab the second and split it further — but no, the secondary idea can’t be split any more

    57 votes

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    In Discovery  ·  13 comments  ·  Ideas  ·  Admin →
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  3. Take number of votes into account with concept search

    When searching in the idea grid, surface ideas with more votes higher in results

    4 votes

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    Gathering Feedback  ·  0 comments  ·  Ideas  ·  Admin →
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  4. Ability to respond to a user's comment publicly and thread the response to the comment being responded to

    It would be nice to clarify confusion about a product left as a comment on an idea. There have been times in the past that we have used a single idea to almost act as a thread for feedback via comments. Currently, you can only respond privately to one user to address their concern; however it would be helpful to have that information seen publicly to other users, in case they run into the same issue. Updating the status of the idea to address the one comment is somewhat impractical, as it notifies every user that has voted on the…

    92 votes

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  5. Admin Console to have "Users & Accounts" to the left-hand sidebar so that it's not hidden behind the "More" section

    Users & accounts being hidden behind "more" in the admin console can be inconvenient and it would make more sense if it was displayed directly on the toolbar

    3 votes

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  6. Embed NPS Widget

    Be able to embed the NPS widget while using the identify function.

    3 votes

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    Gathering Feedback  ·  0 comments  ·  NPS  ·  Admin →
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  7. Filter Idea Grid by Custom Account Fields

    We have the need to be able to filter the idea grid by custom account properties

    15 votes

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    2 comments  ·  Ideas  ·  Admin →
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  8. Public roadmap link back to specific forum for feedback

    For public roadmaps, be able to set a specific forum for user's to navigate to on the web portal instead of being directed to the general web portal.

    3 votes

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  9. Allow sharing with "All Admins" on Lists and Views

    Create a way to allow a view or a list to shared with all admins on a UV instance. This would allow a quick way for a view or list to be universal without the need to name each user, or to anticipate future users that would be added as admins.

    2 votes

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    Gathering Feedback  ·  0 comments  ·  Ideas  ·  Admin →
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  10. Follow an Idea or Forum

    Hi
    For our Public facing Ideas that can be 'voted' on, should there be a button for other users/viewers who like the idea to click on so that they can 'Follow' or 'Subscribe' to that idea or Follow/Subscribe to that Forum?

    1 vote

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    Gathering Feedback  ·  0 comments  ·  Ideas  ·  Admin →
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  11. page loading speed is noticeably slow

    The overall page loading speed is noticeably slow, which poses challenges, particularly during times of urgency. Specifically, the Tickets page occasionally encounters timeouts, which has been a source of considerable inconvenience. I would greatly appreciate it if improvements could be made to address these issues.

    1 vote

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  12. Immediately focus 'Search labels' input field when assigning a new label

    When I choose to assign a new label while editing an idea in a console, the search field does not get a focus, so I can immediately start typing the name of the label I wan to pick. And since typing is not used for anything else with this dialog displayed, it’s a waste of the modality.

    1 vote

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    Gathering Feedback  ·  0 comments  ·  Ideas  ·  Admin →
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  13. Give each idea a unique ID and make this obvious

    It would be so useful if every 'idea' had a unique ID so that we could refer to them in other places, point other people to the right one. Only having the textual title to refer to is frustrating.

    1 vote

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    Gathering Feedback  ·  0 comments  ·  Ideas  ·  Admin →
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  14. Account Based Access to Ideas & Feedback

    A consumable and actionable view of ideas that are managed by specific contributors (ie. Account Managers, Customer Success)

    4 votes

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    Gathering Feedback  ·  1 comment  ·  Ideas  ·  Admin →
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  15. 3 votes

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  16. Firefox support for Contributor Extension

    I would like Firefox to be supported for the contributor extension. I use Firefox exclusively at work because I am one of the people who tests our product on Firefox to make sure we're creating a platform that works across the most common browsers. While it seems a small issue, is actually one of the biggest reasons I don't use your product more often

    2 votes

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  17. Allow SFDC Connector Auth Update Without Deleting The Config

    You have to delete your Connector configuration if you need to update/change the auth. It would be great if the config was saved or if the auth was decoupled from the wizard so that you can easily update the auth without having to delete it entirely.

    2 votes

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  18. Profile Card with Account Name and Revenue

    Show a profile card when we hover the mouse over the user's name. Show the Email ID, Account Name and Revenue in the Profile Card. It will save us couple of clicks to go to Users/Accounts tab.

    1 vote

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    Gathering Feedback  ·  0 comments  ·  Ideas  ·  Admin →
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  19. testing this feedback/comment

    testing this ideaQ!!!!!!!!!

    1 vote

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    Gathering Feedback  ·  0 comments  ·  Ideas  ·  Admin →
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  20. @mention a Team in a comment to notify the team of the new comment

    It would be useful to @mention a Team, as setup in the Teams area. Then I can notify an entire team instead of having to @mention each individual Admin.

    2 votes

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