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General Feedback

How should we improve our feedback and product management tools?
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1235 results found

  1. Allow Feedback on Public Roadmap

    Enhance the public roadmap option to allow the same feedback mechanisms that the internal roadmap has.

    275 votes

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  2. Allow admins to split ideas multiple times

    Splitting is something we wanted to have for a long time, but sadly splitting just in two is not enough.
    Users love cramming several things into one entry.

    Initially I though that I can split a list like this into two, then grab the second and split it further — but no, the secondary idea can’t be split any more

    56 votes

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  3. Ability to respond to a user's comment publicly and thread the response to the comment being responded to

    It would be nice to clarify confusion about a product left as a comment on an idea. There have been times in the past that we have used a single idea to almost act as a thread for feedback via comments. Currently, you can only respond privately to one user to address their concern; however it would be helpful to have that information seen publicly to other users, in case they run into the same issue. Updating the status of the idea to address the one comment is somewhat impractical, as it notifies every user that has voted on the…

    91 votes

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  4. Filter Idea Grid by Custom Account Fields

    We have the need to be able to filter the idea grid by custom account properties

    14 votes

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    2 comments  ·  Ideas  ·  Admin →
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  5. Account Based Access to Ideas & Feedback

    A consumable and actionable view of ideas that are managed by specific contributors (ie. Account Managers, Customer Success)

    4 votes

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    Gathering Feedback  ·  1 comment  ·  Ideas  ·  Admin →
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  6. 3 votes

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  7. @mention a Team in a comment to notify the team of the new comment

    It would be useful to @mention a Team, as setup in the Teams area. Then I can notify an entire team instead of having to @mention each individual Admin.

    2 votes

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  8. Apply Default Status through import API endpoint when status is null

    In a case when you import an idea without a status specified using the API import endpoint, when both status_name and links.status are null. I'd like the behavior to apply the default status

    2 votes

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    Gathering Feedback  ·  0 comments  ·  Ideas  ·  Admin →
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  9. 3 votes

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  10. Show if Idea is Linked to Roadmap Feature from List View

    Ability to see if an idea has been added to a roadmap feature from the idea list

    2 votes

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    Gathering Feedback  ·  1 comment  ·  Ideas  ·  Admin →
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  11. 4 votes

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  12. 2 votes

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  13. 2 votes

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  14. Individual customer feedback portal

    Allows a customer to submit their own ideas and get statuses back on those, but they're not able to see other ideas.

    3 votes

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  15. 2 votes

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  16. Account & Users Traits in Advanced Filters

    Allow the use of all Account and User Traits in Advanced Filtering. Currently only Account Name is available.

    5 votes

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  17. User Permissions Configuration for Internal Status

    Be able to set user permissions on ideas (ie. none, vote and comment, comment only, vote only) based on the internal status configuration.

    2 votes

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    Gathering Feedback  ·  0 comments  ·  Ideas  ·  Admin →
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  18. Link Related Ideas

    For when ideas are similar, but not the same enough to be merged. You want to link related (small appetite) ideas that can be bunched together to potentially be resolved in a single pitch or update.

    Great for helping with clean up purposes, or large idea grids.

    6 votes

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    2 comments  ·  Ideas  ·  Admin →
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    We're working on a variety of use cases for Linked Ideas.  We'd welcome sharing any and all use cases for Linked Ideas in a reply to this update or in comments on the Idea.


    Thank you!

  19. Carry over support traits into the split idea

    In the idea split, the comments, internal comments, votes, and subscribers are brought over into the secondary idea. It would be more impactful to bring over the Revenue and Account Traits that the voters are tied to for continuity and contextualization.

    2 votes

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    Gathering Feedback  ·  0 comments  ·  Ideas  ·  Admin →
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  20. Show original idea in Roadmap Feature > Linked Idea Feedback

    I want to view the original idea in the feedback area of a roadmap feature when I click on the linked idea

    Edit: oops, I posted this before finishing my thought, and then put everything else in a comment below. Sorry!

    1 vote

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    Gathering Feedback  ·  1 comment  ·  Roadmap  ·  Admin →
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