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General Feedback

How should we improve our feedback and product management tools?
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1167 results found

  1. Kanban board for the ideas from end users

    Our users have asked time again and again about having a Kanban board view like the one we in Roadmaps & Features, but the Ideas & Feedback section. So when a new idea gets suggested by a user, a card will automatically be created and we can manage the status, work process and the overview in the same board.

    9 votes

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    1 comment  ·  Ideas  ·  Admin →
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  2. Automate custom field assignment based on specified conditions

    Ability to set an automation for the assignment custom field to be auto assigned upon new idea creation

    6 votes

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    1 comment  ·  Ideas  ·  Admin →
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  3. Include default email in reply-to options

    When you set a default email in the email communications settings, the email doesn't appear in the list when updating the reply-to address in a public status update.

    we must manually type the address for reply-to as a custom email, and use the drop down and select for the From field.

    Having to manually type it every time leaves much room for user error.

    4 votes

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  4. Ability to select FORUM (no category) from Slack Integration to UserVoice

    Currently, when leveraging the Slack integration, you have the option to push to an existing Idea, or link no idea at all.

    The ideas then go into a universal bucket on the UserVoice side (screenshot).

    When leveraging the APIs we can send feedback from tools into a specific forum with 'no category' attached. (screenshot 2)

    We would like the ability to push ideas to a specific forum, with no category, without having to link to an existing idea

    3 votes

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    1 comment  ·  Integrations  ·  Admin →
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  5. Ability to see who opened and clicked status emails

    Admin can see the users who have opened and clicked status emails. Currently, only the percentages are available with no data of which users actioned and contributed to the percentages of opened and clicked. Thank you.

    6 votes

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  6. Additional User Permissions

    We would like to have additional user permissions than what's currently available. Maybe the option to choose what permissions to give certain admins or contributors might be the most ideal. Or having another license in-between admins and contributors.

    2 votes

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  7. Contributors to add importance rating on behalf of customer

    Ability for contributors to add the weighted average importance to an idea on behalf of a customer when capturing feedback

    22 votes

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  8. 3 votes

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    1 comment  ·  Ideas  ·  Admin →
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  9. Overdue Alert for Forum Owners

    Alert the forum owners if suggestions have not been reviewed and responded to within a set timeframe

    5 votes

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  10. Automatic idea assigned to admin based on category

    Enable a feature that automatically assigns ideas to a specific PM based on the category the idea is in.

    2 votes

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    0 comments  ·  Ideas  ·  Admin →
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  11. 2 votes

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    0 comments  ·  Roadmap  ·  Admin →
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  12. View a list of contributors supporting a group of ideas

    It would be great to see a list of contributors who have supported a group of ideas whether that is a category of ideas or a curate a list of ideas based on a theme (ie. label) from the grid.

    2 votes

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    0 comments  ·  Ideas  ·  Admin →
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  13. Two-Way Slack Communication

    We would like two-way Slack communication. Right now it's pretty much one-way communication from UserVoice to Slack. You can't respond directly to users or comment from Slack to UserVoice. You can capture feedback from Slack to UserVoice but that's it.

    4 votes

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  14. Ability to choose columns in Account Explorer

    In Insights>Account Explorer there is a fixed set of columns you can see for accounts and then when you drill into an account to see the ideas associated with the account you see a fixed set of columns there. In both places it would be incredibly useful to be able to customise the columns shown to see more useful data.

    3 votes

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    0 comments  ·  Ideas  ·  Admin →
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  15. Custom Fields - Filter by Blank

    The new filtering and bulk edit of custom fields is awesome! Can we add the ability to filter by blank values? This will help to find ideas that are missing values as we work to rollout the adoption.

    2 votes

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  16. Readily Accessible Team Editing

    Would like for the team editing permissions to be more readily available within the admin console.

    3 votes

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  17. Be notified via Slack when assigned to an Idea

    As a PM, I would like to be notified via Slack when I'm assigned as the owner of an Idea.

    2 votes

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  18. Use custom email address for 1:1 replies

    Allow admins to choose a custom email address to show as the From address when replying to a user. Right now, it will use their admin email address.

    1 vote

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  19. Link to idea in feedback email/notification

    Email that has subject "feedback added" shows the feedback that was left but no link or other info that takes you to the idea/feedback in the portal. Suggest that this information be added to this notification.

    1 vote

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  20. Allow search of feedback in Roadmap search bar

    The search function in the roadmap only looks in the feature titles. Would like for it to also search through the feedback that is connected to the feature.

    1 vote

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    0 comments  ·  Roadmap  ·  Admin →
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