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General Feedback

How should we improve our feedback and product management tools?
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1239 results found

  1. Make Idea Details Scrollable on Small Screens

    When user a smaller window, the idea details is not scrollable when trying to leave an internal comment which cuts off the save button.

    2 votes

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    Gathering Feedback  ·  0 comments  ·  Ideas  ·  Admin →
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  2. 2 votes

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  3. keep email addresses in cc/bcc when added

    In Tickets, keep any additional cc email addresses if you leave the screen: Multiple times I have added cc email addresses, leave the ticket to view something else, come back and send the email, only to realize those cc's were removed when I left the screen. Suggesting they stay added even if you leave the ticket.

    1 vote

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  4. Label field

    An option to add a label when submitting new ideas through the Slack integration (currently there's no label field in the bot)

    1 vote

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  5. Bi-directional linking

    We'd like to have bi-directional linking between our ESO support channels and uservoice: e.g. when submitting a new idea to UV through the "send to uservoice" bot, link the Slack thread to UserVoice and post the UserVoice link to the thread).

    1 vote

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  6. Require Contributor Console Forum Without Default

    When a contributor is creating an idea, the ‘belongs in forum’ is a little small, and we are finding the users are not prompted well enough to select the correct forum. We defaulted to our internal forum, which is fine. BUT, is there a way to not set a default in this page and force the contributor to select a forum?

    2 votes

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  7. Add Rich Text editor to Features

    Allow the description (summary) field to support rich text. Bullets, Hyperlinks, stylized text

    3 votes

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  8. 2 votes

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  9. Highlight the open level

    In the Mx module, highlight the level open on the screen (example 4.1.1) in the right-hand column to make it easier for the user to find.

    1 vote

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  10. Improve clarity and speed of portal Idea Search

    The user reported a problem here:
    https://illustrator.uservoice.com/forums/333657/suggestions/35516884

    As for the overall performance — yeah, that blinking and waiting and state changing when typing can irritate impatient users, who are already nervous, since they have to report problems or ask for a feature.

    1 vote

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    Gathering Feedback  ·  0 comments  ·  Web Portal  ·  Admin →
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  11. 1 vote

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  12. Individual customer feedback portal

    Allows a customer to submit their own ideas and get statuses back on those, but they're not able to see other ideas.

    3 votes

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  13. Account Based Access to Ideas & Feedback

    A consumable and actionable view of ideas that are managed by specific contributors (ie. Account Managers, Customer Success)

    3 votes

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    Gathering Feedback  ·  1 comment  ·  Ideas  ·  Admin →
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  14. Bulk migrating Feedback between Ideas

    We need an easy way to fully and quickly move the feedback from one Idea to another without having to refer back to the old Idea.

    For example, we had an Idea for a request to bring back a running timer widget on our mobile apps. We did the work for iPhones, but we didn't do it for Android yet. So we want to split the feedback along those lines, so I have an idea for iPhones that I am marking as "launched" with an internal label and an idea for Android that I am marking as "in development" using…

    3 votes

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  15. Allow Feedback on Public Roadmap

    Enhance the public roadmap option to allow the same feedback mechanisms that the internal roadmap has.

    274 votes

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  16. Save a copy a "saved View" in Admin console

    IN the admin console, you can create and save and shave a view. It takes time to create a view and save it, but if you want to create a second view similar to an existing view you have to start from scratch and add fields, move them around, create filters. This is alot of work.
    Especially if you want the new view to be 90% simliar to a previous view you have created.

    1 vote

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    Gathering Feedback  ·  0 comments  ·  Web Portal  ·  Admin →
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  17. Persist search text in idea title - zendesk widget

    Not sure how much attention you are giving your zendesk widget, but -
    Currently, when you search for a uservoice idea and can't find an appropriate idea, you have the option to click "Create new idea". However, this causes you to lose the text you've typed in the search box. I wish the text you've searched for carried over to the idea title!

    1 vote

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    We'll be improving the feedback capture experience in Zendesk and other popular tools as we roll out our new Feedback Capture Chrome Extension in the coming weeks.

  18. Roadmap Feature Status API Endpoint

    I'm working on some additional reporting and the data I miss is the history of status updated for roadmap features. It works well for ideas and I can extract it via api, but for features there is no endpoint to be able to extract this data.

    2 votes

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  19. move an idea to a different forum in a idea view

    As an Admin, i spend most of my time in the idea view, reviewing, providing comments, changing status, assigning owners. Some ideas are submitted into the wrong Forum/category. In order to change this, back out of the Idea window, click on the row selector, go to the bottom of the screen, click on the elipse (...) click on move idea and then I can move the idea to a new forum.

    Or I can to copy the idea title, open up "all activity" search for the idea. click on edit, and change the forum.

    Both of these options are not…

    1 vote

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    0 comments  ·  Web Portal  ·  Admin →
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  20. Expand the Labels Dropdown Filter

    The label dropdown filter is needlessly small. Can we expand it down a bit more on the page? See attached.

    1 vote

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