General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
1283 results found
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Provide clickable link to ideas in feature Allow the linked ideas in a Feature to open the idea for viewing.
1 vote -
Hide SSO Key Obscure the SSO key and allow only owners to view or reset the key.
1 vote -
Audit Admin Logs Add a mechanism for a customer to be able to view and/or export the user account login attempt, create, delete, and update activities (view logs).
1 vote -
Copy custom field values on merge When two ideas are merged, it would be great if any values in custom fields were copied across other you lose this information as part of the merge.
1 vote -
Sync Salesforce Opportunity Escalations with Sidebar Feature Flag for Cross-Team Visibility Integrate Salesforce opportunity escalation with the 'flag idea as important' feature in the Salesforce Opportunity Sidebar.
1 vote -
Custom Roles & Granular Permissions We're managing feedback across different teams, but everyone either sees everything or nothing. Our engineers, CS team, and execs all need different views and permissions. Without this, we're stuck choosing between oversharing sensitive data or forcing teams into separate systems. Also, it's difficult to give permissions at scale. More granular permissions, combined with Custom Roles, would help us to give the right access while applying custom permission configurations in a scalable way.
1 vote -
More options in advanced search Please update your advanced filters. We need more options. For example, excluding ideas that have been added to an idea list already.
An that's just a simple example. For more complex searches, we need something like JQL in Jira. Thanks!
1 vote -
Segment Importance Ratings by User Groups in Dashboard View Enable the ability to segment importance ratings by user group directly from the dashboard.
2 votes -
Idea Updated timestamp missing corresponding activity The Idea Updated value on many ideas has a timestamp that doesn't match any of the activity listed in the Idea Activity feed. There's a lot of background changes that impact this value.
When sorting Ideas by the Updated field, we're seeing Ideas listed high without any activity making more noise when reviewing activity.
2 votes -
Create notifications for idea lists Similar to the notifications associated to saved view on the idea grid, can we add notifications to an Idea List? just another way our teams can stay in the loop on very specific spaces. also since these are shared spaces, it helps keep everyone aware of changes made. some ideas:
-new ideas added to list
-ideas removed from list
-new votes on ideas
-new comments on ideas
-updated priority on ideas
-status updates
-messages
-internal comments1 vote -
Filter idea grid by deleted date We would like to be able to filter the grid by deleted state and by the date range in which these ideas were deleted
2 votes -
View All 1:1 Replies Similar to an inbox, all 1:1 replies are logged and easily accessible for viewing and follow up.
2 votes -
Bulk add idea to multiple idea lists When viewing an idea details, allow us to select multiple Idea lists to add the idea to vs adding them to idea lists one at a time
1 vote -
Slack Integration: Use Suggested Label instead of Categories to send to channels Now that we are autopopulating label suggestions, can we allow the integration to use those instead of Categories to determine which ideas get sent to a channel.
Categories are customer-defined (so not always correct) and more importantly much to broad for all our various product teams. If we were able to set the conditional logic to the suggested labels, although not going to be 100% accurate, they will be better than Categories, AND much more specific to be sent to individual product team channels.
This would help immensely to ensure our Product teams are staying on top of their new…
1 vote -
Approval Workflow for Features on the Roadmap Set up an automated notification and approval workflow for roadmap items.
When a feature is moved to a specific stage (eg. 'Final Spec Approval Required') trigger a screen pop-up alert with a link to the item and an option to approve or reject. Approvals to be tracked in-system to replace the current manual email process, which is inefficient and often overlooked.
1 vote -
Sort by Forum/Category in Admin Portal I want to be able to sort by the forum/category column (ideally starting with the categories that have the most feedback, but anything would be an improvement!). When reviewing our feedback, this would be extremely helpful in grouping related feedback items, so that we are not jumping across topics. To solve this in the meantime, we've been manually filtering individual categories, but this is not ideal because a lot of our categories only have 2-3 tickets each month, which means we're changing the filter every ~5 minutes during our discussion.
1 vote -
Advanced Filtering: Complex And/Or options I want more complex filtering options. For example, if I use advanced filters on labels and I want to return results 'Label A AND (Label B OR Label C)' there is no way to do this. I only have all of, any of, none of. Additonally, when using advanced filters, we are only able to add a single label filter option. So I could theoretically do this action if I was able to create multiple lines
-all of Label A
-any of Label B or Label C1 vote -
Advanced Filters: Labels dropdown should conform to the latest UX update in advanced filters, the labels dropdown displays as a single tiered list, and not in any logical order. very hard to determine what to select. we would like to see this dropdown as the tiered structure
1 vote -
Filter ideas by Salesforce Integration fields We can currently filter by Account Name which is a field that syncs with Salesforce. It would be AMAZING to be able to filter by additional fields that sync'd from Salesforce. There is huge potential for data insights to be able to filter and show what ideas affect certain types of accounts, or regions, or etc. I know we can do this via segments, but not everyone is able to create those and filtering would be so much more flexible.
An additional use case is to simplify account level filtering. We have clients that span overa hundred different account. In…
1 vote -
List Prioritization: Merged Ideas adopt Priority When merging ideas that exist on Idea Lists, the idea it is merged into should adopt the previous idea list priority? or maybe a dialog to confirm if there is a conflict?
Right now, it is an extra step to assign priority when we merge an idea that already has a priority
1 vote
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