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General Feedback

How should we improve our feedback and product management tools?
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1229 results found

  1. Bug with Scroll Bar when on Insights Tab within an Idea

    When on the Insights tab within an Idea I am not able to scroll down to see the ID # and any other information below the Importance Scale. The scroll bar just snaps back to the top.

    1 vote

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  2. General feedback on console changes June 2023

    Recent changes into Admin Console are strange.

    The text area Description field in Edit Idea modal is tiny on my 1920×1200 display. Margins are giant. This makes editing text painful.

    Categories in this modal are not sorted alphabetically in the dropdown!

    Adding labels forces the whole page to reload in background. Why?

    When choosing labels, we have the same problem as with the Edit Idea — I can see only 7 labels! Seven! Why not all 40 I use?

    No 'popular choices for labels' when none is attached yet. The whole column is just empty.

    Filtering labels is not instant,…

    1 vote

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  3. Make Updating Statuses More Intuitive (New Idea UI)

    Updating status in the new Idea UI is not very intuitive and can be confusing in comparison to the Old UI functionality.

    6 votes

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  4. New Details Page: default open to Insights tab/sticky

    I like the new details page UX. Could we configure the default page that opens up (currently defaults to Activity) or default to show the last opened tab? We prefer to see the "Insights" tab by default

    1 vote

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  5. Fix Description Field to Top of Header during scroll

    In the new idea field's header, fix the description field at the top of the screen with the title as you scroll through the activity feed.
    in general, having a large viewable field before having to click 'More' would be better here too

    5 votes

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  6. Link to idea in feedback email/notification

    Email that has subject "feedback added" shows the feedback that was left but no link or other info that takes you to the idea/feedback in the portal. Suggest that this information be added to this notification.

    1 vote

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  7. Allow search of feedback in Roadmap search bar

    The search function in the roadmap only looks in the feature titles. Would like for it to also search through the feedback that is connected to the feature.

    1 vote

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  8. Email Triggers to send auto emails

    Ability to set triggers for when pre-created emails should go out. Ie: when an email receives x amount of votes, send an email to all users letting them know that the product team will not look at the idea for consideration.

    1 vote

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  9. Remove Advanced Filters when Merging

    Once a new advanced filter is applied, if I try to merge, there is no way to remove the advanced filter to find ideas. This is quite problematic for the use of advanced filters for us.

    Commonly, I apply an advanced filter for a specific account to see all of their new ideas. I want to be able to merge ideas from this, but when I try to do so, no ideas are found. It also took me a while to realize that this is due to the advanced filter -- there is nothing on the merge screen that would…

    3 votes

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  10. Marketo Integration

    Marketo - specifically on DNC / GDPR

    1 vote

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  11. When merging, option to not carry over labels

    Currently, when you merge ideas the labels carry over from the original idea to the merged idea. Most of the time this is fine, however there are time when we don't want that to occur.

    Can we please have an option during merge to disable the labels carrying over?

    1 vote

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  12. 2 votes

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  13. Make notifications stay for more than a few days

    Really annoying that notifications disappear within a few days (maybe less). I don't spend all day in the admin so I won't see them until they're expired.

    1 vote

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    0 comments  ·  Notifications  ·  Admin →
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  14. Idea preview and confirmation screen prior to posting

    Allow users to preview the idea to confirm its contents before publishing it

    1 vote

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    0 comments  ·  Web Portal  ·  Admin →
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  15. Add more date range options to the Idea Insights page

    Having more date range options for the Idea Insights page would be good to have to look at other date ranges aside from the 30 days that it defaults to currently.

    4 votes

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    1 comment  ·  Ideas  ·  Admin →
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  16. Additional User Permissions

    We would like to have additional user permissions than what's currently available. Maybe the option to choose what permissions to give certain admins or contributors might be the most ideal. Or having another license in-between admins and contributors.

    2 votes

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  17. Enhance Salesforce opportunity sidebar to give contributors the option to create a new idea first

    Make improvements to the salesforce opportunity sidebar so that account executives can have the choice of first leading with creating a new idea rather than collecting private customer feedback

    1 vote

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  18. Create a user community

    Create a community of users that can help each other with best practices and basic support.

    1 vote

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  19. A two-way Salesforce Integration

    We would like for our customer facing teams that work primarily in Salesforce to be able to stay in Salesforce while having access to the relevant up to date information they need. A two-way Salesforce integration would help in this effort.

    1 vote

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  20. Ability to see all product ideas entered by an organization

    Would like to be able to view all product ideas entered into product idea system by anyone within our district so we can globally track them.

    1 vote

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