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General Feedback

How should we improve our feedback and product management tools?
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1211 results found

  1. Add captured user email address back to contributor notifications

    On admin public status notification emails, show which users you captured the feedback from.

    1 vote

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  2. Allow more fields to be added to Zendesk, Salesforce, Gainsight

    Please make your third-party integrations (e.g., Salesforce, Zendesk, Gainsight) more configurable, allowing us to pull in other fields such as Importance, Category, etc. We get far too many ideas entered in as free text with little context, making it difficult to appropriately prioritize them. Allowing us to embed additional fields in the widgets on these other platforms will allow us to put in guardrails that help us triage our own ideas.

    1 vote

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    0 comments  ·  Feedback Widgets  ·  Admin →
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  3. The ability for internal team members to upvote an idea on behalf of a customer without needing to add additional feedback

    Currently, feedback needs to be added when upvoting an idea on behalf of a customer. If the current idea already includes everything and no additional feedback is needed it would be nice for the ability for internal teams to just upvote the idea on behalf of a customer instead of adding something repetitive if it is not needed.

    2 votes

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  4. Allow settings on the external roadmap sharing to disable the visibility of features by status

    Allow admins to select / deselect the visibility of features by status columns when using the external roadmap sharing link

    1 vote

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    0 comments  ·  Roadmap  ·  Admin →
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  5. Carry over Jira links on ideas when linking the ideas in the roadmap feature

    Carry over the Jira sync on ideas when linking ideas in the roadmap feature

    1 vote

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    0 comments  ·  Roadmap  ·  Admin →
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  6. Usage Metrics for Admins

    Be able to see activity/usage metrics of Admins

    4 votes

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  7. Automatic email message when Public Status is changed

    Would like the message and email notification to be auto-filled when changing the Public Status. Having this feature would massively assist the efficiency of our new back-end procedures and save time for our product team.

    For example we have a Status of Already exists and would like to auto-send the following email "Thanks again for sending your idea to us. Having reviewed it, the idea is already available in one of our existing solutions. We've asked our support team to contact you directly to walk you through this alternative solution. You can also contact us via the online Support Portal."

    2 votes

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  8. Toggle for "← HAVE AN IDEA? SHARE IT!" on the web portal pages.

    Toggle for "← HAVE AN IDEA? SHARE IT!" on the web portal pages. We have ideas pages we'd like to keep separate from other forums, so we'd like to remove the option to go back to the instance view.

    1 vote

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    0 comments  ·  Web Portal  ·  Admin →
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  9. Row count in ideas/feedback lists

    In the Ideas and Feedback list, it would be nice to have a line item for the rows, like a Google Sheet. That way, we can say, feature 15 or 33, in a specific list etc.

    3 votes

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    1 comment  ·  Ideas  ·  Admin →
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  10. Importance rating as 1-5 rather than 3 custom text options

    To customize the importance rating to be 1-5 on a critical scale

    1 vote

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    0 comments  ·  Web Portal  ·  Admin →
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  11. Quote search only returns results that must contain what is in quotes - like Google

    Allow you to search so that the result must include a word or phrase, like Google.

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
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  12. Saved view visible to everyone

    The ability to create saved views for each team, that filters the feature requests down to only the ones that apply to their forum/category areas

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
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  13. Notification per Idea

    Subscribe to one specific idea to stay updated on any activity

    2 votes

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  14. Rich text formatting without using markdown

    As an Admin, I should be able to use a rich text editor for Idea descriptions and other fields without having to use markdown. This would allow me to make longer Idea descriptions easier to read.

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
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  15. Old Sprints visible in backlog

    In the backlog, I can see the future sprints today and plan them by dragging and dropping stories between them.
    I would be able to make old (finished) sprints visible to find a thing I know has been done quickly and, from there, find a loose end to continue the progress.

    7 votes

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    0 comments  ·  Ideas  ·  Admin →
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  16. Would like to be able to add sum of account column value to idea details

    I would like to see a sum of account value in the overview screen of ideas. Just like I am able to see Revenue summed by idea, I also wanted to see this value summed (this is from the HubSpot Sync).

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
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  17. Global setting to turn off or on importance rating

    The ability to turn off or turn on the importance rating feature for all forums

    1 vote

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  18. Idea & Feedback - Label Page View

    When going to the ideas and feedback tab, and clicking into the labels page view, there is a total number of ideas associated with each idea, but when clicking into the label to further analyze the ideas associated, it does not roll up the total number of voters within each idea.

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
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  19. 0 votes

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  20. Rework UI to Handle More Jira Projects

    Have the ability to search projects within the "Create Jira Issue" dialog within an Idea

    2 votes

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    1 comment  ·  Integrations  ·  Admin →
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