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General Feedback

How should we improve our feedback and product management tools?
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  1. Generice ServiceHooks JSON payloads sent with wrong header.

    Generic Webhook ServiceHooks send JSON, but the Content-Type header is sent as "application/x-www-form-urlencoded" so systems are blocking the payload from getting processed.

    1 vote

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  2. Update Name via Salesforce Connector

    After a contact is synced, use the connector to update the name of a contact.

    1 vote

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  3. Salesforce Feedback Capture

    The salesforce feedback capture is limited to the opportunity level, it would be great if customer success managers and support team members can also capture feedback through a built-in feedback capture in salesforce aside from the one at the opportunity level.

    1 vote

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  4. In-app Widget to have Weighted Importance

    Include the weighted importance feature in the in-app widget when customers are adding feedback

    1 vote

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  5. Filter in the Ideas Grid for Flagged Ideas

    Adding a filter in the all ideas grid to view flagged ideas to easily manage these ideas in one place rather than going back and forth between the all ideas grid and the flagged ideas tab

    1 vote

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  6. Contributors to add weighted importance average on behalf of customer

    Ability for contributors to add the weighted average importance to an idea on behalf of a customer when capturing feedback

    1 vote

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  7. Update Description verbiage in contributor tools to indicate that the description will be public

    In the Contributor tools, the Description header says "Description (optional)". We would love to have this indicate that this field is public similar to the feedback section indication that that section is private.

    1 vote

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  8. Super admin reporting across multiple instances

    Allow for more insightful and flexible reporting across multiple instances instead of having to download multiple reports for each instance and manually merging information together

    1 vote

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  9. Show Potential Account Revenue in Flagged Ideas

    Adding a Potential Revenue column from the Salesforce Feedback & Opportunity integration in the Flagged Ideas grid.
    This could be in conjunction with an additional potential/lost revenue column in accounts tab under ideas.

    3 votes

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  10. 1 vote

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  11. 1 vote

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  12. Disable slack notifications on initial feedback import

    Do not create slack notifications against feedback that is a part of the initial import and/or provided this disclosure when setting up the slack integration/feedback import.

    1 vote

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  13. Export idea and feedback by accounts

    Enable Contributors with the ability to export a report of all ideas and votes by specific accounts, and this would include any status updates, the specific voters, etc.

    4 votes

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  14. Contributor Console should also list feedback captured without idea

    The activity stream in the Contributor Console does only list Feedback captured with a link to an idea.
    This reflects how it works in "Ideas & Feedback | All Activity" in the Admin interface, but both are wrong. "All" means all. So also feedback without idea should list there. In the admin at least you can select "Needs idea". In the Contributor Console I do not see such an option.

    2 votes

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  15. Create Jira Issue When New Idea is Created

    What we would like to do is have Jira tickets be created on a particular project board whenever any new feedback comes through.

    2 votes

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  16. UserVoice Change Log

    We'd like to subscribe to developer updates to hear about new features, end of life plans, and product improvements (including the API).

    1 vote

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  17. Restrict contributors ability to create ideas

    Ability to only allow contributors to add feedback to an existing idea, or prevent them from creating new ideas.

    1 vote

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  18. Global status update notifications on/off setting

    It would be great to have a global setting for admins to turn on/off notifications to subscribers when an idea is updated to a new status.

    1 vote

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  19. Merge Suggestions per forum

    Allow merge suggestions to be on a forum basis, not just across the entire instance.

    1 vote

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  20. Add date range filter to stats on workflows

    Add the drop down option to filter by date ranges to get more granular on stats of specific workflows

    1 vote

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