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General Feedback

How should we improve our feedback and product management tools?
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1239 results found

  1. Integration Problem Notifications/Logs

    Admins aren't aware when an integration has stopped working, it would be great if there could be a notification that is sent to admins so they can fix it

    2 votes

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  2. Autosave drafts of comments/notes/messages

    To have an autosave feature for admin console when managing ideas

    2 votes

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    0 comments  ·  Ideas  ·  Admin →
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  3. Add unfurling to new Slack App

    The previous Slack app had unfurling of links that were sent as part of the functionality. This is no longer part of the new slack app and we are requesting that it be added.

    7 votes

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    1 comment  ·  Integrations  ·  Admin →
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  4. API endpoint to unassign seats

    Hello Team,

    Currently there's an API endpoint that allows you to deactivate a user. Since most of the time this action is done when terminating a user it would be great if you could create a billing endpoint that allows you to remove seats so that you could automate user offboarding altogether.

    3 votes

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  5. keep email addresses in cc/bcc when added

    In Tickets, keep any additional cc email addresses if you leave the screen: Multiple times I have added cc email addresses, leave the ticket to view something else, come back and send the email, only to realize those cc's were removed when I left the screen. Suggesting they stay added even if you leave the ticket.

    1 vote

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    Gathering Feedback  ·  0 comments  ·  Ideas  ·  Admin →
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  6. Label field

    An option to add a label when submitting new ideas through the Slack integration (currently there's no label field in the bot)

    1 vote

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  7. Bi-directional linking

    We'd like to have bi-directional linking between our ESO support channels and uservoice: e.g. when submitting a new idea to UV through the "send to uservoice" bot, link the Slack thread to UserVoice and post the UserVoice link to the thread).

    1 vote

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  8. Highlight the open level

    In the Mx module, highlight the level open on the screen (example 4.1.1) in the right-hand column to make it easier for the user to find.

    1 vote

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    Gathering Feedback  ·  0 comments  ·  Ideas  ·  Admin →
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  9. Improve clarity and speed of portal Idea Search

    The user reported a problem here:
    https://illustrator.uservoice.com/forums/333657/suggestions/35516884

    As for the overall performance — yeah, that blinking and waiting and state changing when typing can irritate impatient users, who are already nervous, since they have to report problems or ask for a feature.

    1 vote

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    Gathering Feedback  ·  0 comments  ·  Web Portal  ·  Admin →
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  10. 1 vote

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  11. Save a copy a "saved View" in Admin console

    IN the admin console, you can create and save and shave a view. It takes time to create a view and save it, but if you want to create a second view similar to an existing view you have to start from scratch and add fields, move them around, create filters. This is alot of work.
    Especially if you want the new view to be 90% simliar to a previous view you have created.

    1 vote

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    Gathering Feedback  ·  0 comments  ·  Web Portal  ·  Admin →
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  12. Persist search text in idea title - zendesk widget

    Not sure how much attention you are giving your zendesk widget, but -
    Currently, when you search for a uservoice idea and can't find an appropriate idea, you have the option to click "Create new idea". However, this causes you to lose the text you've typed in the search box. I wish the text you've searched for carried over to the idea title!

    1 vote

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    We'll be improving the feedback capture experience in Zendesk and other popular tools as we roll out our new Feedback Capture Chrome Extension in the coming weeks.

  13. move an idea to a different forum in a idea view

    As an Admin, i spend most of my time in the idea view, reviewing, providing comments, changing status, assigning owners. Some ideas are submitted into the wrong Forum/category. In order to change this, back out of the Idea window, click on the row selector, go to the bottom of the screen, click on the elipse (...) click on move idea and then I can move the idea to a new forum.

    Or I can to copy the idea title, open up "all activity" search for the idea. click on edit, and change the forum.

    Both of these options are not…

    1 vote

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    0 comments  ·  Web Portal  ·  Admin →
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  14. Expand the Labels Dropdown Filter

    The label dropdown filter is needlessly small. Can we expand it down a bit more on the page? See attached.

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
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  15. Admin View Only Permission

    Admin view-only permission should be named something else, such as "viewer". The term "admin" can be sensitive to a company security requirements. There should be an additional license name between contributor and admin.

    1 vote

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  16. Admin View Only Permission

    Admin view-only permission should be named something else, such as "viewer". The term "admin" can be sensitive to a company security requirements. There should be an additional license name between contributor and admin.

    1 vote

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  17. Option to disable flagging feature

    Option to disable the flagging feature. Our process does not utilize this feature, and due to our large user base, it is unnecessary and causes a lot of confusion

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
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  18. filter on create date - 7 days

    Working on set up SLA for triaging ideas. For example, change new status to under review in 2 days, Change Under review to understood in 7 days.

    Is it possible to set up an advance filter that allows boolean logic on the created date field ? For example, Status = new and Create date is > Today - 7. This would allow me to create a saved filter that i can run every day and not have to change the create date filter.

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
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  19. Get summary/export of all column changes in roadmap

    notifications when roadmap features move columns.

    1 vote

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    0 comments  ·  Roadmap  ·  Admin →
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  20. Roadmap management improvements

    Hi UV team,
    I am trying to manage my features and roadmap in UV but I'm missing some key capabilities which makes the experience cumbersome..

    Would be awsome if you can add the following to your roadmaps & features:
    1. Rich text for text/milti-line text field types - In your text fields I cannot use basic text editing attributes like bold, underline, bullets, numbering and hyperlinks. This is super important for feature description that usually contain high level requierements or pointers to external docs.
    2. Multi-select list field type - When I'm building my roadmap, I sometimes need pre-defined lists…

    1 vote

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    0 comments  ·  Roadmap  ·  Admin →
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