General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
1302 results found
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Add an AI Agent to consolidate feedback/MCP Server AI agents are the rage these days. I think it would be great to ask questions to an AI bot that helps users find relevant ideas, identify target audiences, etc
For example, I could conversationally ask, "what are the most active ideas in the last 90 days for a particular client segment" and it would automatically provide a prefiltered list and even possible an impact report type export.
Because our data set is so large, many internal teams find the platform a bit intimidating. This would overall significantly improve usability to consume the data and answer the specific questions they…
9 votes -
Allow sharing of Idea Lists/Grid Views with groups of people Sharing views so that people can have the see the same filtered list of ideas is incredibly useful, e.g. seeing the top ideas by reach, seeing ideas that have been delivered, seeing the ideas that need work on, etc but the current implementation of views makes this challenging because:
- If you want to share a view with a group of people you have to manually specify them one by one, there is no way of specifying a group of people - in an ideal world I would be able to share a view with everyone in the EMEA Success team…
7 votes -
summary view styling on web portal On the web portal, present a more concise, "summary-view" display of ideas to improve user experience and scannability. Ideas that have large public status wording take up a lot of space.
1 vote -
2 votes
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Tag Recommend Labels After Accept We would like to be able to differentiate Recommended Labels from labels the team has applied after the Recommended Labels have been accepted. We'd like to be able to audit them, and also identify recommendations that may not make sense that we need to address or remove after they've been accepted or applied to the Idea.
2 votes -
4 votes
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Email notifications when someone adds comment where I am the owner or I have added a comment before An email notification should be sent to the Idea Owner of the users who have already commented on the idea. Because of this, we are missing some important communications. Today, there is 'Activity Update > Comments-when a new comment s posted' notification event but it sends email for any comment added on any idea, spamming the inbox.
1 vote -
1 vote
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Salesforce Opp Sidebar Capture doesnt pull full description of exisiting ideas We need visibility into the full description to ensure if the idea is truly related or not
3 votes -
Tag multiple Salesforce opps from an account into 1 idea To be able to tag multiple opps from an account into 1 idea, as sometimes the accounts total ARR is represented over a few opps so the impact of an idea is not accurately captured
3 votes -
FreshDesk Integration Create an integration for FreshDesk where I can push new ideas from here into UV
2 votes -
Custom Roles & Granular Permissions We're managing feedback across different teams, but everyone either sees everything or nothing. Our engineers, CS team, and execs all need different views and permissions. Without this, we're stuck choosing between oversharing sensitive data or forcing teams into separate systems. Also, it's difficult to give permissions at scale. More granular permissions, combined with Custom Roles, would help us to give the right access while applying custom permission configurations in a scalable way.
5 votes -
Recommended Labels Visible in Export I'd love it if we were able to understand which labels were applied by the team, and which were AI recommended on the export. After we accept a suggested label, we can see the difference in the Idea Grid based on the color scheme. However, when you export the data, you cannot tell the difference.
3 votesRecommended labels are now included in exports from the grid, however we don't yet indicate whether a label that has been applied to an Idea came from a recommendation or not. We'll look to include this in the future, but hopefully the addition of the current recommended labels is of some help.
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Advanced Filtering on External Account Id We have multiple accounts with the same name which makes it hard to use advanced filtering of the idea grid based on "Account Name". It would be better for us to be able to filter on External ID so we can ensure we are filtering on the correct account
2 votes -
Automated Reporting & Email Summaries Enable native reporting within UserVoice with key capabilities:
-Weekly summaries of idea activity (new, updated, customer vs. internal)
-Visibility into top-voted ideas by product area
-Scheduling and automated email distribution to stakeholders2 votes -
Move a category to a new forum Create the ability to move a category to a new forum, migrating the ideas alongside the move. The current option of creating a new category, then bulk moving the ideas over create multiple steps. What are the options for moving an entire category (with it's associated idea), to a different forum in a simpler movement.
2 votes -
User Sentiment Breakdown Enable a centralized summary view that clearly shows who supports, opposes, or is neutral on an idea, along with their reasoning captured in private feedback or comments.
3 votes -
Two sync with Azure DevOps Bidirectional sync with Azure devops to update items
3 votes -
Team Chat - More Robust Email Notification Settings Hi, there! I'd like for the ability to configure my account's email notification settings so that I am sent an email when a new message has been added to the Team Chat associated with an idea I've submitted. Currently, it only notifies me via email if my name is @ mentioned in that same message.
1 vote -
Merging ideas & moderation of comments Please remove the comment moderation step when merging ideas. If I’ve reviewed an idea and decided it should be merged into another, it doesn’t make sense to then have to manually approve the user’s comment afterwards. It’s just an unnecessary extra step.
The goal is to ensure their feedback is carried over, not just their vote - this should happen automatically during the merge.
Please reconsider this flow.
1 vote
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