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General Feedback

How should we improve our feedback and product management tools?
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1211 results found

  1. Allow more fields to be added to Zendesk, Salesforce, Gainsight

    Please make your third-party integrations (e.g., Salesforce, Zendesk, Gainsight) more configurable, allowing us to pull in other fields such as Importance, Category, etc. We get far too many ideas entered in as free text with little context, making it difficult to appropriately prioritize them. Allowing us to embed additional fields in the widgets on these other platforms will allow us to put in guardrails that help us triage our own ideas.

    1 vote

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    0 comments  ·  Feedback Widgets  ·  Admin →
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  2. Allow settings on the external roadmap sharing to disable the visibility of features by status

    Allow admins to select / deselect the visibility of features by status columns when using the external roadmap sharing link

    1 vote

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    0 comments  ·  Roadmap  ·  Admin →
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  3. Carry over Jira links on ideas when linking the ideas in the roadmap feature

    Carry over the Jira sync on ideas when linking ideas in the roadmap feature

    1 vote

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  4. Include 'GeoIP Country' in comment export from Activity Feed

    The current function for exporting comments through the 'Export Activity' button on the activity feed does not provide an option to edit the fields included in the export.

    This means you're unable to change the export to include other fields that may be relevant, namely 'GeoIP Country'

    Being able to include additional fields, similar to the data export on the Ideas list view, would be a bonus :)

    2 votes

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  5. Remove Advanced Filters when Merging

    Once a new advanced filter is applied, if I try to merge, there is no way to remove the advanced filter to find ideas. This is quite problematic for the use of advanced filters for us.

    Commonly, I apply an advanced filter for a specific account to see all of their new ideas. I want to be able to merge ideas from this, but when I try to do so, no ideas are found. It also took me a while to realize that this is due to the advanced filter -- there is nothing on the merge screen that would…

    3 votes

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    0 comments  ·  Ideas  ·  Admin →
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  6. Ability to select FORUM (no category) from Slack Integration to UserVoice

    Currently, when leveraging the Slack integration, you have the option to push to an existing Idea, or link no idea at all.

    The ideas then go into a universal bucket on the UserVoice side (screenshot).

    When leveraging the APIs we can send feedback from tools into a specific forum with 'no category' attached. (screenshot 2)

    We would like the ability to push ideas to a specific forum, with no category, without having to link to an existing idea

    4 votes

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    1 comment  ·  Integrations  ·  Admin →
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  7. Reduce the frequency of Salesforce Connector sync

    The Salesforce Connector frequently syncs all of our records as we update them from our DB. This updates the last modified date and causes the Connector to update those records in UV. This happens even if the fields UV syncs were not updated.

    I propose:
    1. To check the last modified of only the fields configured in the sync and update if they change.
    2. Add a setting to reduce the frequency of the sync.

    We're incurring extra charges from Salesforce because of this.

    2 votes

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  8. Toggle for "← HAVE AN IDEA? SHARE IT!" on the web portal pages.

    Toggle for "← HAVE AN IDEA? SHARE IT!" on the web portal pages. We have ideas pages we'd like to keep separate from other forums, so we'd like to remove the option to go back to the instance view.

    1 vote

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    0 comments  ·  Web Portal  ·  Admin →
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  9. Ability to see who opened and clicked status emails

    Admin can see the users who have opened and clicked status emails. Currently, only the percentages are available with no data of which users actioned and contributed to the percentages of opened and clicked. Thank you.

    8 votes

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  10. Enhance shared views capability

    Sharing views so that people can have the see the same filtered list of ideas is incredibly useful, e.g. seeing the top ideas by reach, seeing ideas that have been delivered, seeing the ideas that need work on, etc but the current implementation of views makes this challenging because:

    • Anyone you share the view with can edit the view, e.g. change the criteria, change the columns etc and this will impact everyone - you should be able to either define owners of a view who are the only ones who can edit it
    • If you want to share a view…
    2 votes

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  11. Importance rating as 1-5 rather than 3 custom text options

    To customize the importance rating to be 1-5 on a critical scale

    1 vote

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    0 comments  ·  Web Portal  ·  Admin →
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  12. Quote search only returns results that must contain what is in quotes - like Google

    Allow you to search so that the result must include a word or phrase, like Google.

    1 vote

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  13. Forums and Categories from Slack

    Netflix would love to see the Slack integration include Forum and Category.

    4 votes

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  14. Saved view visible to everyone

    The ability to create saved views for each team, that filters the feature requests down to only the ones that apply to their forum/category areas

    1 vote

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  15. Rich text formatting without using markdown

    As an Admin, I should be able to use a rich text editor for Idea descriptions and other fields without having to use markdown. This would allow me to make longer Idea descriptions easier to read.

    1 vote

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  16. Automatic idea assigned to admin based on category

    Enable a feature that automatically assigns ideas to a specific PM based on the category the idea is in.

    3 votes

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  17. Would like to be able to add sum of account column value to idea details

    I would like to see a sum of account value in the overview screen of ideas. Just like I am able to see Revenue summed by idea, I also wanted to see this value summed (this is from the HubSpot Sync).

    1 vote

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  18. With a Sort Applied; Wait to Sort the Idea After Making Changes

    When performing many actions on an Idea on the Grid, when I have a sort active, if I change the Idea and it's now higher or lower in the sort order, the idea "disappears" out of view. This is very jarring and frustrating as I have more changes to make but now the idea has moved.

    Please allow changes to be made and do not automatically update the sort order on changes. Add a manual refresh button so that all changes can be made at once and then a refresh.

    3 votes

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  19. Auto-update features statuses based on Jira status

    I would like Jira statuses to automatically update and reflect in the Roadmap Statuses to help reduce work

    3 votes

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  20. Global setting to turn off or on importance rating

    The ability to turn off or turn on the importance rating feature for all forums

    1 vote

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