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General Feedback

How should we improve our feedback and product management tools?
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  1. Allow emailing the person who entered the suggestion

    There is no way to email a user to get more information about their idea unless they have Voted for the suggestion.
    Users often enter feedback but fail to Vote for their own suggestion (I guess they assume the fact they entered the suggestion means the support it.
    I need to be able to email the person who entered the feedback to get more clarity on what they are asking for but I cannot do that from within the admin console.

    1 vote

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    0 comments  ·  Customer Communication  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Ability to search for products/services for which to provide feedback on main uservoice.com page.

    I really like uservoice. Sometimes, I'd like to provide feedback to a developer, but they don't make their uservoice page very obvious. I'd like to be able to go to uservoice.com and search for developers and products to easily find their uservoice page.

    2 votes

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    1 comment  ·  Customer Communication  ·  Flag idea as inappropriate…  ·  Admin →

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    Deferred  ·  Claire Talbott responded

    Thank you so much for sharing your idea, and we are excited to hear about your involvement on multiple UserVoice feedback forums.

    However, how companies want to promote their forums, and direct their users to that channel can be unique to each business. So this isn’t an idea we will be implementing.

    Please, continue to share your ideas!

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