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Nathan Warren

← Customer Feedback & Ideas for UserVoice

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  1. Add custom questions for users to fill out when creating an idea

    419 votes

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    62 comments  ·  General Feedback » Ideas  ·  Admin →
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    In Discovery  ·  Jared Shaffer responded

    Hey there! 👋

    This week we released Custom Fields on ideas for internal use. This solves a problem for much of the feedback we received on this idea, but not all of it. We will keep this idea open for additional feedback and votes, but for those who were requesting better ways to organize ideas internally, we hope you enjoy our new release! You can read more about it here.
    Nathan Warren supported this idea  · 
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    Nathan Warren commented  · 

    The problem that we have with the limited input that customers give us when only requiring a title is that the product team and other users do not fully understand what the enhancement suggestion is trying to solve. A common example that we have is a generic title as the enhancement request that gets upvoted by lots of users. We then have to reach out to users and we realize the they all interpreted this generic title as something else. This makes our most upvoted ideas often the most generic that could mean a lot of different things.

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