General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
143 results found
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Choose which accounts are synced in the Account Insights Salesforce Connector When syncing accounts from Salesforce to UserVoice, give the option to ignore specific accounts.
18 votes -
See, update status and link back to linked ideas in features / roadmap detail view Just like linked jira issues. I think it would be helpful for users to be able to see all of the linked ideas in the detail view, their status, and have the opportunity to click back to the linked issue. An additional benefit would be to be able to update status' directly from this view so as they move the feature internally, they have the ability to also move forward the idea.
8 votesThanks for the feedback! We like learning about your workflows as it pertains to ideas + roadmapping, please continue to share!
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Public Roadmap I would like to be able to order things that we're planning to do into a public roadmap of sorts that can show on the UserVoice portal. Ideally I'd like to group items into buckets so we can show what we're working on at a high level, with detailed items shown if you dig into a bucket, but serial priority would work initially.
290 votesHello 👋,
Thank you for your feedback on this idea.
We’ve recently introduced a 'Public (external)' share option for any Kanban style roadmap you create that allows for easy sharing of your roadmap in a public context. Visitors to the roadmap don't have to authenticate in order to view features across all statuses, filter by product area, explore additional feature details, or quickly access your web portal to leave further feedback.
Thanks again for your continued support.
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Ability to set a default status for new suggestions Be able to set a "starting" status for new suggestions so that when a suggestion is created it has a status already applied.
15 votesWe're exploring this idea and need your help!
Instead of "No Status," as the default status, what would you like the initial status once an idea comes through to be labeled as?
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The Ability of Voting Down on an Idea We would like to have the ability to "vote down" against a suggestion. This functionality will help us understanding if the number of people that doesn't want that particular feature is bigger or smaller than the number of people that want a particular feature.
1 voteDownvoting is a feature that has been requested over the history of UserVoice. We believe that upvoting keeps the public conversation positive. Furthermore, voting is only one important metric in assessing the end user’s value of an idea.
We have found that strong, positive signal on a UserVoice idea will be one trigger that a product team will use to investigate the Idea further. Downvotes should not dissuade a product team from taking action if it is the correct strategic move for a product.
I know that this answer won’t satisfy everyone, but we have thought about it extensively, debated it internally at length over the years, and have arrived at this conclusion.
We thank you as always for sharing your ideas with us!
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Add custom questions for users to fill out when creating an idea When a user goes to create an idea, they only have to give a title. Often Product Teams want to ask their users for additional details and be able to make these fields required.
This allows Product Managers to get the full details they need from users when they post an idea, and limits them needing to follow up for more information.
420 votesHey there! 👋
This week we released Custom Fields on ideas for internal use. This solves a problem for much of the feedback we received on this idea, but not all of it. We will keep this idea open for additional feedback and votes, but for those who were requesting better ways to organize ideas internally, we hope you enjoy our new release! You can read more about it here.
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Change unsubscribe behavior to apply to specific Ideas Right now, when a user unsubscribes from idea notifications, the selection applies globally rather than to just the idea on which they clicked unsubscribe.
The system should be able to let users unsubscribe from just one idea, without affecting their subscription status on other ideas.
2 votes -
Be able to set MRR for users (not just accounts) Be able to pass MRR for users, so you can create segments based on User MRR and User Type.
3 votesThanks for the feedback on this idea! We do not have plans to expand support for revenue on the user level and are continuing to improve the usefulness of revenue data on the account level in UserVoice.
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Custom data on idea votes and comments When a user supports, comments on and creates an idea, Product Managers need the full context on the feedback at that point in time. This can include the device and OS at the time of submission, their product version, the page they were on, screen size or other internal data points, etc.
This data should be captured and saved against the idea so admins can see, not just who submitted/supported/commented on an idea and their traits (if they're being collected), but also important details surrounding the context of the idea.
65 votes -
Do not require an external id on users and accounts Not everyone has an id for a user or an account. Have it as optional
5 votesHi everyone,
Thank you so much for your feedback around this. A unique ID is what allows you to map and update user and account data in UserVoice. This also lets you connect multiple external user and accounts to a single UserVoice user.
While we are declining this idea, we have also rolled out a new feature for accounts which might prove useful. We automatically generate accounts based on user’s email domains. Learn more in the last section of this article: https://feedback.uservoice.com/knowledgebase/articles/1142125/
Thank you for taking the time to share your use cases around this. We do appreciate your input!
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Gantt chart for Roadmap Customers would like to be able to have a Gantt chart for the Roadmap.
8 votesHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Provide the ability to display the ID of the Suggestion in the forum with the suggestion Provide the ability to display the ID of the Suggestion in the forum with the suggestion rather than having to point people to the ID in the URL. This helps when you are working with different systems and want to allow people to link to their ticketing systems where there is not automation.
8 votesHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Email All Users in UserVoice Similar to emailing all supporters of an idea, we would like to email all users in UV to ask for more feedback. We know these users have provided feedback before, so we would like to get their input on future roadmap items, and communicate with that group as a whole
2 votes -
Mapping Documentation for feedback from other systems like GetSat, ProductBoard, and Aha! Importing from other applications is pretty standard for UserVoice but it would be helpful if we could have a visual or some sort of documentation that explains how feedback is mapped from different systems.
1 voteWe have the following support article to help guide you through importing data into UserVoice via a CSV. If you still have questions, you can submit a request on this page as well.
https://help.uservoice.com/hc/en-us/articles/360035418293 -
Track User's last forum Interaction Provide the ability to track User's last Interaction with a forum (Suggestions, comments, votes), separate from last login
2 votesHello, thanks for your feedback. When viewing a user in the admin console, you can view their supported ideas and sort the Last Supported column to view the ideas they most recently voted on. Their detail page also features a chronological view of their activity. Each idea they voted/commented on displays the Forum and Category as well.
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Advanced filtering should be able to filter on more than one label with AND logic I was looking forward to advanced filtering being able to filter on two labels with AND logic. It seems I can still only filter on labels with OR logic.
Once a label filter is applied, I should be able to apply another one. It seems once it's used once I cannot create another filter for "Label."
19 votesThanks for your feedback and support of this idea. We have been able to gather perspective on a number of areas in which our filtering experience on the idea grid can be improved. With that said, we could use your help to better understand a couple of things:
- What filters do you want to be able to see results matching all selected values? (ex: An idea is both red and blue)
- Are there any work arounds you use to get this information?
Thanks in advance for you help as we try to find the best solution to solve this need.
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Timeline View for Roadmap In addition to a status view also have a timeline view. Right now I am using the status as a timeline to achieve the view, but ideally I would not have to sacrifice a status view for a timeline view. Having both views would be ideal. Roadmaps are largely about forecasting time frames for delivery not statuses.
6 votesHi Everyone,
We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Pendo NPS Integration Ability to injest NPS surveys from Pendo into UserVoice and connect them to ideas.
9 votes -
Tags on features I'd like to be able to apply tags to features.
8 votesWhat would you like to do with tags? Would you want to filter features based on their tags? Please share additional feedback, thanks!
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Browser extension for contributor sidebar I would like an extension for the contributor sidebar so that I can capture feedback on some websites that block bookmarklets; for example twitter, intercom, github, salesforce lightning
7 votesWe're exploring building out this functionality.
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