General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
143 results found
-
Need a filter for open Ideas that contain the blocker flag There is no simple way to filter all ideas that contain blockers. We should also be able to pull up reports on accounts and users who have left feedback marked blocker. Pulling reports or setting up your API is not an easy solution that will help. Please add a filter to include all blocker feedback.
5 votesHey there, while we haven't implemented this exact request, we have recently made changes that allow you to:
- Filter the activity and moderation page by ideas with flags
- Sort the idea grid by ideas that have flags that have not yet been cleared
-
Allow anonymous suggestions Don't require users to enter an email address when posting suggestions or comments on specific forums.
8 votesThank you for your feedback around this!
A core value of UserVoice is communication, allowing Product Managers not only to hear from users, but communicate back to them around their feedback.
We also help Product Managers when evaluating ideas, not only see how many people want it, but who those people are, enabling them to make data driven decisions.
Anonymous suggestions don’t allow either of those, and aren’t part of our vision for the product at this time.
While we are saying “no” to this particular idea, please keep sharing. We do appreciate you sharing your thoughts and product needs with us!
-
Add an Idea ID or identifier to the idea properties With no identifier on the suggestions or ID listed in the properties, there is no quick way to track ideas or send one to a coworker for easy search other than the URL.
2 votesHello – We include “ID” as a property on an idea. This can be found in the “Properties” section on an idea’s detail sheet (screenshot attached). Admins can search for this ID from the Ideas page to locate the idea.
-
When Roadmap item is completed, automatically set completed status on linked suggestions If a Roadmap Item is addressing several Suggestions, implement an option for informing (email notification) at once all suggestions creators.
8 votes -
See, update status and link back to linked ideas in features / roadmap detail view Just like linked jira issues. I think it would be helpful for users to be able to see all of the linked ideas in the detail view, their status, and have the opportunity to click back to the linked issue. An additional benefit would be to be able to update status' directly from this view so as they move the feature internally, they have the ability to also move forward the idea.
8 votesThanks for the feedback! We like learning about your workflows as it pertains to ideas + roadmapping, please continue to share!
-
Shows suggestions associated with an account in Salesforce report With the Feedback and Opportunity integration, you can't see the suggestions associated to each account in the Salesforce reports.
Customers want to see this data, so they can report on adoption and completed ideas they've delivered for customers.
7 votesHey there! We recently launched Account Insights which is powered by a new UserVoice/Salesforce connector. This connector allows you to map Salesforce Accounts to a status in UserVoice called “Prospects” which would allow you to view all ideas associated with Prospects. We’re not yet syncing Opportunity Objects from Salesforce to UserVoice nor providing additional reporting withing SFDC.
https://help.uservoice.com/hc/en-us/articles/360052880253-Salesforce-Connector-Setup-Overview
-
Capture feedback from customer without an email address We would like to capture feedback from people who don't have an email address and either use an alternative identifier (ex. twitter handle, name) or leave it as anonymous.
19 votesFor now, this is not functionality we will be implementing.
There are two primary reasons for this:
- When someone provides feedback, it’s in the best interest of the company to whom they provided it to follow up, either with status information or to ask for further detail about the problem to be solved or implementation specifics. Without knowing who to contact, product teams are left making assumptions about intent and solution, and often this can lead to a misfire.
- Perhaps more importantly, without knowing who provided the feedback, product teams are left without context – is the feedback coming from a current customer? A prospect? What role do they fill and what are the jobs they’re trying to complete?
I do want to acknowledge that there is some value in feedback no matter whether it’s got attribution or not, so this is a decision we may re-visit in the future.…
-
Ability to change time range view on Insights Report Would like to be able to choose from 30 - 365 days as same functionality as the Activity Report
5 votesHello?,
We’d love to hear a little more about how you’d want to use custom date range filtering on the Idea Insights report.
Today, the Idea Insights report give you a snapshot of activity in the last 30 days (chatty, trending, this just in) as well as last 6 months (inactive, no status updates in a while).
Is the goal to customize the date range of one of these section? Both?
Thanks in advance.
-
Add place to post guidelines, instructions for a forum. Want to be able to post announcements and guidelines for the forum. While you can add some content in the welcome or forum message, these distract from user engaging with the forums.
Would like to be able to post rich content that displays within the overall UV experience.
3 votesHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
-
Create team dialog show existing team names In Admin Settings, the Create team dialog should show the currently assigned team, if it is assigned already. I'm trying to bulk assign contributor team members that haven't been assigned yet and it's very difficult and tedious currently.
4 votesHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
-
Solicit NPS via Email Ability to trigger NPS surveys to all or a specific segment of customers via UserVoice.
78 votesHi Everyone,
We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
-
Disable internal status Ability to disable the internal status feature
3 votesHi – thanks for sharing this idea. We’re interested to hear if this is a problem for other customers as well which will help us decide if it is a feature we need to consider building.
-
Solicit feedback from users using in-app messages Ability to prompt users in-app for feedback/survey
12 votesWhat type of questions would you like to ask your customers?
-
Slack integration--search for and link ideas in Slack threads Currently you can only search for an idea using the Slack integration in the main message field of a channel. We REALLY need to be able to use the /uservoice-search command within a thread on an existing message so that when an internal team member asks a question related to an existing UV idea, we can easily link them to the existing idea in the thread of that original message.
6 votesHey all,
Unfortunately, we won’t be able to provide this feature.
Looking into this a bit more and collaborating with the team at Slack we learned that Slash commands in threads is not functionality they support.
We’ll have to hold tight until Slack supports this before we can make this available for the UserVoice to Slack Integration.
Sorry I don’t have better news here.
Thanks,
-
Show requests by contributor in contributor sidebar Instead of only showing top team requests, show number of requests by contributor.
4 votesHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
-
Sidebar push parent page content over When capturing feedback on a page, the Sidebar at times covers up relevant content. would be ideal if it pushed the parent page content over, or wrapped to the sidebar.
1 voteHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
-
Automatic management of contributors Automatically create and remove contributors and assign to teams.
6 votesHi there 👋 We are implementing support for SCIM. This protocol will allow you to manage UserVoice access via other user management systems like Okta and ease your team's onboarding and off-boarding processes. Thanks for the feedback, we're excited for this one and hope you are too!
-
1 vote
Hi Everyone,
Thank you for your feedback on this. While we are declining adding this feature, we do limit the types of files that can be added as attachments.
Learn more about accepted file types here: https://feedback.uservoice.com/knowledgebase/articles/39139
If there is a specific file type you are concerned about, please, reach out to support@uservoice.com, and our team will take a look.
-
Pull a list of all SF opportunities linked to a specific idea It's incredibly important that we be able to pull a report/list of all of the prospects/opportunities that we have linked to a specific UserVoice idea through the Salesforce Opportunity Integration to provide our sales team with a list of prospects to reach out to regarding specific ideas. Just being able to see the numer values in the Suggestions List View is not enough.
2 votesHey there! We recently launched Account Insights which is powered by a new UserVoice/Salesforce connector. This connector allows you to map Salesforce Accounts to a status in UserVoice called “Prospects” which would allow you to view all ideas associated with Prospects. We’re not yet syncing Opportunity Objects from Salesforce to UserVoice, but are interested in learning more about what you’d do with this information once it’s in UserVoice.
https://help.uservoice.com/hc/en-us/articles/360052880253-Salesforce-Connector-Setup-Overview
-
Include leads in Salesforce customer traits sync Currently the Salesforce customer trait sync, only syncs user and account traits for customers. Some customers would also like to sync traits for their leads.
5 votesHey there! We recently launched Account Insights which is powered by a new UserVoice/Salesforce connector. This connector allows you to map Salesforce Accounts to a status in UserVoice called “Prospects”. We’re not yet syncing Opportunity Objects from Salesforce to UserVoice, but are interested in learning more about what you’d do with this information once it’s in UserVoice.
https://help.uservoice.com/hc/en-us/articles/360052880253-Salesforce-Connector-Setup-Overview
- Don't see your idea?