It seems like if you post an idea, you want to hear discussion and the status of the idea.
Getting notifications seems like a smart default option, with an easy way to opt out. Otherwise as an admin I have no idea whether they're receiving comments - I had this scenario happen just two days ago. A customer that I ran into asked if he got my feedback that he left a month ago. I had replied within 30 mins of him leaving it, assuming he received the feedback... he hadn't, so I felt like a ******* for assuming that UV would email comments to him.
Feeling uncertain and / or foolish in front of customers are not great emotions to be feeling when I think of using UV.
It seems like if you post an idea, you want to hear discussion and the status of the idea.
Getting notifications seems like a smart default option, with an easy way to opt out. Otherwise as an admin I have no idea whether they're receiving comments - I had this scenario happen just two days ago. A customer that I ran into asked if he got my feedback that he left a month ago. I had replied within 30 mins of him leaving it, assuming he received the feedback... he hadn't, so I felt like a ******* for assuming that UV would email comments to him.
Feeling uncertain and / or foolish in front of customers are not great emotions to be feeling when I think of using UV.