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1. Ability to respond to a user's comment publicly and thread the response to the comment being responded to

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   7 comments  ·  General Feedback » Customer Communication  ·  Delete…  ·  Admin →
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   Admin Lisa commented  ·  May 11, 2010  ·  Edit…  ·  Delete…

   Allow threaded comments on the web portal so that admins can communicate with specific comments publicly instead of just one-to-one (internal).

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   Admin Lisa supported this idea  ·  May 11, 2010