General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
27 results found
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Show owner of feedback as who shared this on the public site When a contributor or any admin enters feedback for a user/customer, the idea displays on the public side as if the idea is owned by that contributor. We need for the idea to show as being owned/entered by the customer who provided the feedback initially. We would prefer to prevent all feedback to appear like it came from the company, or the perception of this. Also, when an idea is being moved to our dev teams, we create a project and list the customer/account who initially submitted the request. This is hard when the idea isn't listed as coming from…
1 voteWe have recently launched a feature that allows you to do this. Check it out: https://help.uservoice.com/hc/en-us/articles/8112387692691-Adding-Ideas-in-the-Admin-Console
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Ideas created by contributors should be included in "My Activity" Ideas that are created by contributors on behalf of other customers should appear in the "My Activity" of the contributor's console. It's a confusing experience for our internal users when they need to find and add feedback to existing ideas they themselves created.
1 voteHello!
Thanks for this feedback.
From the "My Activity" feed of the Contributor console, a contributing team member can see all feedback they've captured, ideas they've created, as well as any votes they may have submitted for existing ideas.
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Suggest More Ideas when capturing feedback in the Contributor Console When capturing feedback via the Contributor Console, only three ideas are displayed, even if many more ideas are a good match for the terms. Display more ideas.
1 voteHey there! Thanks for the feedback. Our team has made this adjustment so users will now see up to 20 suggested ideas when entering feedback in the Contributor Console.
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Remove Customer Contributor Consoles from Google Search Results If you search "Uservoice Contributor Console" in Google (I was trying to find documentation on the console) - there are dozens, if not hundreds of search results that show the signin pages of all of UserVoices customers.
I'm assuming that Uservoice didn't mean to publish their customer list this way in Google, and having it show up in search results can really muddy the water when you have use cases like mine where I'm a customer trying to find details on the new Contributor Console.
See screenshot for example.
1 voteThanks for bringing this to our attention Aaron. It certainly wasn’t our intention for this endpoint to be crawled. We’ve updated the list of items not to be indexed and the results should fall out of Google’s index over whatever mysterious schedule they have :)
Thanks again for pointing this out – I really appreciate it!
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Provide UV User Search in Contributor Sidebar I'd like the ability to look up a user by their name and account they are associated with instead of only being able to submit based on an email address.
1 voteGood news: you can already do this.
When you invoke the contributor sidebar, click the hamburger menu in the upper left of the sidebar. The top margin turns into a search box for users and accounts.
Thanks for pointing out that this was difficulty to find!
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Show My Requests In the contributor allow the sidebar user to see a list of all of their current requests.
1 voteHello there,
As your customer facing teams’ new home for feedback, we’re excited to get your thoughts on how the new Contributor Console helps with this need.
In particular, the “My Activity” feed enables team members to see all feedback they’ve captured and the customers they’ve captured in on behalf of.
More here:
https://community.uservoice.com/blog/new-contributor-console/ -
Import Supporters Be able to import a list of supporters for ideas, optionally passing in their specific request.
1 voteNow you can add customers to ideas in bulk with the new ‘import support/requests’. Learn more here: https://feedback.uservoice.com/knowledgebase/articles/1169299
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