1 result found

1. Be able to remove past NPS ratings

   People often test the NPS widget on their account, and we have no way to remove this ratings from being included in analytics

   54 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   5 comments  ·  NPS  ·  Delete…  ·  Admin →
   Completed  ·  AdminDan (Manager, Technical Success, UserVoice) responded

   You can now delete NPS testing records, negating them from your NPS analytics!

   This can be achieved with our Admin API. First, find the IDs of the scores you want to delete using the LIST endpoint: https://developer.uservoice.com/docs/api/v2/reference/#operation/ListNpsRatings

   Then, use either the bulk endpoint to delete many, or the singular endpoint to delete an individual score.

   - Bulk: https://developer.uservoice.com/docs/api/v2/reference/#operation/BulkDeleteNpsRatings
   - Singular: https://developer.uservoice.com/docs/api/v2/reference/#operation/DeleteNpsRatings

   For more information, visit our Admin API Reference: https://developer.uservoice.com/docs/api/v2/reference/#tag/nps_ratings (click ‘Contact Support’ in the lower-right of the developer site if you have questions).