Be able to remove past NPS ratings
People often test the NPS widget on their account, and we have no way to remove this ratings from being included in analytics
Joey P
shared this idea
You can now delete NPS testing records, negating them from your NPS analytics!
This can be achieved with our Admin API. First, find the IDs of the scores you want to delete using the LIST endpoint: https://developer.uservoice.com/docs/api/v2/reference/#operation/ListNpsRatings
Then, use either the bulk endpoint to delete many, or the singular endpoint to delete an individual score.
- Bulk: https://developer.uservoice.com/docs/api/v2/reference/#operation/BulkDeleteNpsRatings
- Singular: https://developer.uservoice.com/docs/api/v2/reference/#operation/DeleteNpsRatings
For more information, visit our Admin API Reference: https://developer.uservoice.com/docs/api/v2/reference/#tag/nps_ratings (click ‘Contact Support’ in the lower-right of the developer site if you have questions).
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Mark Roth
commented
It would help to know which ones to DELETE if we could see all related fields, such as "forumID" for ratings created via the API
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Eliane
commented
NPS score is useless unless we can separate test scores and scores from internal users.
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paul
commented
This is a big problem for us, too. I can't use the ratings at all unless I can separate/delete test scores.
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[Deleted User]
commented
I've also revisited the satisfaction widget yesterday, considering to implement it in our app, but it's lacking in some serious aspects, this being one of them (see also http://feedback.uservoice.com/forums/1/suggestions/5134746). Right now I can see no way to differentiate between our testers and real customers. Or is there?
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Anonymous
commented
hi