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AdminJoey P (Support Engineer, UserVoice)

My feedback

  1. 10 votes
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    2 comments  ·  General Feedback » Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminJoey P (Support Engineer, UserVoice) commented  · 

    Allow passing of trusted:true and admin:accepted in SAML tokens, like what is available for JSON tokens

  2. 22 votes
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    2 comments  ·  General Feedback » Reports & Exports  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminJoey P (Support Engineer, UserVoice) commented  · 

    Be able to segment feedback by channel, such as:

    Web portal
    Post idea widget
    API
    Mobile SDKs

  3. 24 votes
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    2 comments  ·  General Feedback » Reports & Exports  ·  Flag idea as inappropriate…  ·  Admin →
  4. 7 votes
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    0 comments  ·  General Feedback » Developer API  ·  Flag idea as inappropriate…  ·  Admin →
    AdminJoey P (Support Engineer, UserVoice) shared this idea  · 
  5. 8 votes
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    0 comments  ·  General Feedback » Developer API  ·  Flag idea as inappropriate…  ·  Admin →
  6. 15 votes
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    2 comments  ·  General Feedback » Reports & Exports  ·  Flag idea as inappropriate…  ·  Admin →

    We’re interested in learning more on this subject. What activity thresholds would you be interested in viewing? Number of votes over time? Comments over time? Inactivity? And what would you then do with this group of ideas?

    AdminJoey P (Support Engineer, UserVoice) shared this idea  · 
  7. 38 votes
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    2 comments  ·  General Feedback » Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  8. 90 votes
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    16 comments  ·  General Feedback » Notifications  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminJoey P (Support Engineer, UserVoice) commented  · 

    If you only comment on an idea, you will not get notifications of status changes or other comments, since you are not a subscriber.

  9. 4 votes
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    0 comments  ·  General Feedback » Ideas  ·  Flag idea as inappropriate…  ·  Admin →
    Deferred  ·  Claire Talbott responded

    Hi everyone!

    Our Product Team reviewed this idea, and discussed internally.

    We built the “My Feedback” section in settings to list ideas a user has supported either by leaving a comment or casting a vote.

    While we can definitely understanding users wanting to see ideas they created, but no longer support, this is not a use case we designed this part of the application for.

    We do have supporter mode now for our product forums, which does let users support as many ideas as they want. To learn more about why we recommend switching to supporters vs. voting limits, please, check out our best practice article: https://feedback.uservoice.com/knowledgebase/articles/782139

    AdminJoey P (Support Engineer, UserVoice) shared this idea  · 
  10. 31 votes
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    5 comments  ·  General Feedback » Ideas  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminJoey P (Support Engineer, UserVoice) commented  · 

    The word "add" is ignored in search queries.

    Product may have "add" as an important word for finding relevant articles, and needs to be taken in to account for users search queries.

    Same with the word "provide".

  11. 211 votes
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    9 comments  ·  General Feedback » Ideas  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminJoey P (Support Engineer, UserVoice) commented  · 

    "Individual response rates" - looking for out of X many ideas, the admin responded to Y amount

    Could also include "admin x has y number of 'completed' status updates with messages"

  12. 21 votes
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    1 comment  ·  General Feedback » Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →
    AdminJoey P (Support Engineer, UserVoice) shared this idea  · 
  13. 10 votes
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    0 comments  ·  General Feedback » NPS  ·  Flag idea as inappropriate…  ·  Admin →
    AdminJoey P (Support Engineer, UserVoice) shared this idea  · 
  14. 36 votes
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    7 comments  ·  General Feedback » Customer Communication  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminJoey P (Support Engineer, UserVoice) commented  · 

    The message window when you make a status update is quite small, and doesn't allow any kind of formatting.

    It would be good to have this bigger and/or allow RTF.

  15. 6 votes
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    0 comments  ·  General Feedback » Developer API  ·  Flag idea as inappropriate…  ·  Admin →
    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

    AdminJoey P (Support Engineer, UserVoice) shared this idea  · 
  16. 4 votes
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    1 comment  ·  General Feedback » Integrations  ·  Flag idea as inappropriate…  ·  Admin →
    AdminJoey P (Support Engineer, UserVoice) shared this idea  · 

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