Be able to import NPS scores with a CSV
You can use the API to import NPS scores, but not all teams want to do this. Ideally, there would be a way to import NPS scores and qualitative feedback from a CSV file, like you can with user and account traits.
13
votes
Joey P
shared this idea
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larry.gerard@workhuman.com
commented
Ideally would like to be able to see the Customer NPS score when viewing the Accounts attached to an Idea. Similar to how you can see their revenue and other account attributes.
NPS score is in Qualtrics and Salesforce, so syncing NPS from these systems is a better solution than import via CSV. CSV import is a workable solution.