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General Feedback

How should we improve our feedback and product management tools?
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116 results found

  1. On the idea grid, allow the Idea Title Copy/Paste to include the hyperlink

    In the previous list view, when I highlighted the idea title and copy, the paste included the URL. The new list view does not include the URL.

    This made it very fast for me to share a link with a team.

    1 vote

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    1 comment  ·  Ideas  ·  Admin →
    Completed  ·  Torre Matthew responded

    Hello!


    Now, when you hover over the title of an idea on the idea grid, you'll be able to quickly copy a direct link to the idea.


    Thanks for this feedback. 

  2. New List View: For filters move Clear All button to Top

    In the new list view UX, within the filters sidebar, can you please move the "Clear All" button to the top. For long lists, like labels, that's a lot of scrolling that I need to do now.

    1 vote

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    1 comment  ·  Ideas  ·  Admin →
    Completed  ·  Torre Matthew responded

    👋  


    We've made at update so that the "Clear All" will remain sticky as you scroll long lists of labels, Public Statuses, Forums etc. This should eliminate the amount of scrolling needed to clear selected filters when working with a large number of filters.

  3. Filter in the Ideas Grid for Flagged Ideas

    Adding a filter in the all ideas grid to view flagged ideas to easily manage these ideas in one place rather than going back and forth between the all ideas grid and the flagged ideas tab

    3 votes

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    0 comments  ·  Ideas  ·  Admin →
    Completed  ·  Jared Shaffer responded

    We have added a column to the idea grid that surfaces the number of active flags on an idea. You can sort by this column to view which ideas have the most or least number of flags.

  4. Adding new ideas from the admin console is confusing.

    While adding new ideas from the admin console, nothing happens after clicking save. It would be helpful if the new idea could be opened in a new tab or in the existing one so that I could proceed working on it.

    4 votes

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    0 comments  ·  Ideas  ·  Admin →
    Completed  ·  Torre Matthew responded

    Hello!


    After creating an idea from the admin console, we now provide a confirmation message that includes a quick link to the idea.


    Thanks for this feedback.

  5. Give admins the ability to flag an idea as important from the admin console

    Add the ability for admin users to set this flag on ideas already submitted for internal communication processes.

    This can only be done today from the contributor console or contributor sidebar.

    10 votes

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    3 comments  ·  Ideas  ·  Admin →
    Completed  ·  Torre Matthew responded

    Hello!


    Admins can now flag ideas as important from the admin console. Find this new feature from the options menu on all ideas.


    Thanks for this feedback.

  6. New Idea Grid - Make Internal Status Colors more Visible

    With the new list view, the internal status colors are now only represented by a thin line and small dot. These get lost in the list view and are not easy to quickly differentiate. See attached.

    Suggestion: Fill the boxes with the appropriate color similar to the previous view

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
    Completed  ·  Torre Matthew responded

    Hello!


    We've updated Internal Status label to display more clearly on the idea grid.


    Thanks again for this feedback.

  7. New List View UX: Increase size of search bar

    Lots of real estate there, please increase the size of the search bar so I can see more text entered there

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
    Completed  ·  Torre Matthew responded

    👋 


    Thanks for this feedback!


    We've increased the size of the search bar on the idea grid to allow you see more  of the text you are searching.  

  8. Additional filters for last updated status date

    An additional filter to narrow down the last updated status date (by adding custom datr range) to help in decreasing the number of ideas that are breaching SLA response times

    3 votes

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    0 comments  ·  Ideas  ·  Admin →
    Completed  ·  Torre Matthew responded

    Hello 👋


    Public Status Last Update Date and Internal Status Last Update Date are two of the newest filters you now have available to you through advanced filters.


    More on advanced filters here.


    Thanks for this feedback.

  9. Wider search bar for the admin console idea grid

    It would be more convenient to have the search field wider or just bigger, where the text can be easily edited being fully visible. This might optimize the process of searching for an idea to merge into.

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
    Completed  ·  Torre Matthew responded

    Hello!


    We've made another improvement to our idea grid search bar. We've extended its width as well as improve its responsiveness on smaller screens.


    Thanks again for this feedback.

  10. I want be able to click a 'add feedback' button from the idea I currently have open.

    It would be much easier to find my idea first by searching in the table. Then being about to click an "add new feedback" button from inside the idea card. Currently it is very annoying to have to click the add button from the side bar and have to re-enter all the same information.

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
    Completed  ·  Jared Shaffer responded

    Hey there! We have a few quick ways to add feedback to an existing idea. If you don't want to use the Add button in the site navigation, you can add feedback to an idea directly from the idea detail page. Search for an idea > open it > top right corner click Options > Select Add Voter.

  11. Remove flags from flagged ideas when they are no longer needed.

    Hi there,

    The new ability for users capturing Feedback to flag an idea as important is awesome! It would be great if we could extend this functionality in a couple of ways:

    1. Add ability for admin users to remove flags once they have served their purpose.
    2. Add the ability for admin users to set this flag on ideas already submitted for internal communication processes.

    Thanks for considering!

    15 votes

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    2 comments  ·  Ideas  ·  Admin →
    Completed  ·  Torre Matthew responded

    Hello!

    A couple weeks back we introduced a feature called “Clear Flag” that allows users to remove a flag from an idea when it is no longer needed. This new feature is easily found when reviewing notes left on any flagged ideas.

    Additionally, this idea had two separate and very good ideas that we have not yet built features for: allowing admins to flag ideas from the admin console and allowing admins to get notified via email when an idea has been flagged as important.

    You can add your support for those ideas via these links.

    https://feedback.uservoice.com/forums/1/suggestions/44461185

    https://feedback.uservoice.com/forums/1/suggestions/44461200

    Thanks again for the feedback.

  12. Ability to search for Ideas by unique ID number

    each suggestion created in UserVoice gets its unique ID, but it is not a visible and searchable field. We would like to be able to search for ideas by ID number in the admin console

    3 votes

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    1 comment  ·  Ideas  ·  Admin →
    Completed  ·  Torre Matthew responded

    Hey there!


    Thanks for this feedback. 


    This is not the most obvious feature of idea search but we do support it today. Each idea has a unique ID that you can find under the properties section of each idea detail sheet. Searching for this ID directly on the idea grid will lead you directly to that idea. Take a look at the attached images for a specific example. 


    Thanks again.

  13. Filter Ideas by number of votes

    I would like to have a filter where I could choose to see Ideas with certain number of votes. For example I want to see only Ideas with 1 vote. I know I can sort Ideas by votes, but with tens of thousands of Ideas in a forum its not very user friendly. Especially if you can see only 20 Ideas per page

    13 votes

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    1 comment  ·  Ideas  ·  Admin →
    Completed  ·  Torre Matthew responded

    Hi 👋


    With advanced filtering we've introduced the "# of Total Votes" filter. With this filter, you can identify ideas that meet a vote threshold specified by you in a given time frame. Additionally, you can do the same for comment , importance ratings, and number of accounts supporting an idea.


    More on advanced filters here.


    Thanks for this feedback.

  14. Access Saved View and Forum Settings from Secondary Nav

    The Manage Views screen enables me to quickly access Saved View and Forum settings in-line when reviewing your list of Saved Views and Forums.

    With the introductions of the secondary navigation as well as the updated Ideas and Feedback section grouping, in order to get to the Manage Views page, I have to first navigate to the idea grid then go to the settings icon.

    5 votes

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    0 comments  ·  Ideas  ·  Admin →
  15. More granular filtering of the Idea Insights Dasboard

    In the new Insight features it would be important to be able to apply filter by Forum, category, or even labels.

    23 votes

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    Completed  ·  3 comments  ·  Ideas  ·  Admin →
  16. Allow admins to set the creator on ideas that are captured on a users behalf.

    Allow UserVoice Admins to Submit Ideas on Behalf of a Customer

    It would be very helpful if UserVoice allowed a UV administrator to be able to create a UV suggestion/idea on behalf of a user, as if they submitted it.

    From time to time, it may make more sense for us to go ahead and create a suggestion for the customer versus asking them to do it.

    Currently, UV supports the ability to submit feedback on behalf of a customer, but not the idea itself.

    32 votes

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    8 comments  ·  Ideas  ·  Admin →
    Completed  ·  Anonymous responded

    We have launched a new feature where you can select who is the creator / requestor of an idea when it is submitted by an admin or contributor. In doing so, you can see which end-user originally requested the idea and know who to follow up with as needed.

  17. Ability to Create a New Feature from Idea View

    Ability to create a feature from an idea. When viewing an idea, I would like to be able to click a button that creates a linked feature, so that I can view the idea while entering the feature name, description and other info. This would also save the 'searching' step to link to the idea to the feature after the fact.

    5 votes

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    1 comment  ·  Ideas  ·  Admin →

    Hi Everyone 👋🏻


    You can now quickly create a Feature from an Idea!


    From any Idea Detail sheet, click on the "Roadmaps" tab, then use the "+ Add Idea to Roadmap" button to quickly create a new Feature.  We'll copy in the Idea Title and Idea Description for you, and automatically link the idea.  You'll be able to make edits as you see fit as well.


    Let us know if there are any additional improvements we can make!

  18. Include Attachments on Internal Notes

    Currently attachments can be added to Status Updates as well as comments, we would like the ability to include attachments for internal notes. Sample Use Case: when drafting a mock-up of something such as a UI change that is not yet ready for public feedback, but should have eyes on it by other members of the Product Management or Development Staff.

    9 votes

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    0 comments  ·  Ideas  ·  Admin →
    Completed  ·  Torre Matthew responded

    Hello,

    Yesterday we introduced “Internal Comments” on ideas to replace Notes. Don’t worry, we’ve kept all your previously created notes. They are now called internal comments.

    Unlike notes, internal comments support attachments.

    Also exciting about internal comments is that you now have the ability to mention other admins directly on ideas.

    Here’s what you can expect.

    @mention other UserVoice admins on internal comments

    Reply to internal comments in threads

    Email and in-app notifications when you’ve been mentioned on a UserVoice idea.

    Email and in-app notifications when there is new activity on an internal comment thread that you’ve participated in.

    Thanks!

  19. Filter by Negative Criteria

    Provide the ability to filter by ideas that do not have a particular label or outside of a certain date range, or not a particular category.

    2 votes

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    1 comment  ·  Ideas  ·  Admin →
    Completed  ·  Torre Matthew responded

    Hello 👋


    Advanced filtering allows you to narrow your list of ideas based on negative logic criteria. For example, you can now filter for ideas that do not have a specific label(s), not supported by a specified account(s), don't have specified statuses, or for ideas that are not in a specific idea category. 


    More on advanced filters here.


    Thanks for this feedback.

  20. Respect Line Breaks in Internal Notes.

    Respect Line Breaks in Internal Notes.

    Internal notes styling should respect line breaks like comments do. When leaving notes for internal members, it can difficult to understand the message being conveyed because it's all smushed together in one block.

    7 votes

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    1 comment  ·  Ideas  ·  Admin →
    Completed  ·  Torre Matthew responded

    Hello,

    Yesterday we introduced “Internal Comments” on ideas to replace Notes. Don’t worry, we’ve kept all your previously created notes. They are now called internal comments.

    With internal comments, we’ve included an editor that supports richer text formatting than previously available with notes.

    Also exciting about internal comments is that you now have the ability to mention other admins directly on ideas.

    Here’s what you can expect.

    @mention other UserVoice admins on internal comments

    Reply to internal comments in threads

    Email and in-app notifications when you’ve been mentioned on a UserVoice idea.

    Email and in-app notifications when there is new activity on an internal comment thread that you’ve participated in.

    Thanks!

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