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General Feedback

How should we improve our feedback and product management tools?
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145 results found

  1. Idea details - Ability to set a default for comment type (Public/Internal)

    Idea details view (NEW)
    - Default the radio option of a comment based on the tab selected.
    For example - if you click on Internal Comments, the radio option for the comment should default to 'Internal' whereas currently this defaults to Public regardless of the tab you select.
    Confusing and risky for users when trying to post commentary that should only be for Admins

    7 votes

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    0 comments  ·  Ideas  ·  Admin →
    Completed  ·  Torre Matthew responded

    Hello!


    Thank you for your feedback.


    On the detailed idea sheet, the default option for public versus internal comments will now always respect the quick filter (Comments and Feedback or Internal Comments) that you have selected.

  2. Auto select newly created labels from within the idea details

    When creating labels from within the idea details view, the newly created label should be auto-checked, so the user does not have to manually check the box after creation

    1 vote

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    0 comments  ·  Ideas  ·  Admin →

    💫We're thrilled to announce updates to our labeling experience! We prioritized ease of use and to make label application faster. In addition to our coming label recommendations, we hope these productivity enhancements make Idea triage even easier.


    🚀 Here are the improvements we made:

    • We added expand all/collapse all functionality on all label dialogs
    • We made the expanded state the default experience everywhere that labels have already been applied
    • Exposed label settings are accessible everywhere labels can be applied, so that the creation of new labels is always available
    • We unified the label modal across all areas where label application is used
    • The label modal is larger so that longer labels are easier to read and you can see more labels in the window
    • Performance increases come along with the updated label modal
    • When you open the label dialog, the search box is automatically in focus, so you can just…
  3. Clear custom date fields

    Custom date fields can not be cleared when created.

    We use a custom field for 'follow up' date on ideas, however once added, this date can not be removed.

    It would keep our data cleaner to not have unneeded fields on ideas once we've followed up.

    1 vote

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    Completed  ·  0 comments  ·  Ideas  ·  Admin →
  4. 2 votes

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    1 comment  ·  Ideas  ·  Admin →

    💫We're thrilled to announce updates to our labeling experience! We prioritized ease of use and to make label application faster. In addition to our coming label recommendations, we hope these productivity enhancements make Idea triage even easier.


    🚀 Here are the improvements we made:

    • We added expand all/collapse all functionality on all label dialogs
    • We made the expanded state the default experience everywhere that labels have already been applied
    • Exposed label settings are accessible everywhere labels can be applied, so that the creation of new labels is always available
    • We unified the label modal across all areas where label application is used
    • The label modal is larger so that longer labels are easier to read and you can see more labels in the window
    • Performance increases come along with the updated label modal
    • When you open the label dialog, the search box is automatically in focus, so you can just…
  5. Would like to be able to add sum of account column value to idea details

    I would like to see a sum of account value in the overview screen of ideas. Just like I am able to see Revenue summed by idea, I also wanted to see this value summed (this is from the HubSpot Sync).

    1 vote

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    0 comments  ·  Ideas  ·  Admin →

    The slide-out tray that we released yesterday when triggering multi-select now shows the aggregated reach metrics (de-duplicated) for all of the selected Ideas. This will allow you to see the possible impact of a group of ideas.


    Coming soon: The ability to save arbitrary collections of Ideas and return to them quickly, and much more analysis on those groups of Ideas.

  6. Idea Grid Select All Checkbox to Select Only Visible

    Have an optional checkbox in the Idea Grid to either select all visible ideas or select all ideas. For example, when you view 20 per page and have 100 ideas. There should be a checkbox to select all 20 visible and another to select all 100 total.

    2 votes

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    1 comment  ·  Ideas  ·  Admin →

    Using the Select All checkbox on the grid now selects only the visible ideas. To add more flexibility to selecting items, you can:


    (1) Adjust the number of Ideas shown per page at the bottom of the grid in the right corner

    (2) Collect Ideas in the list of the slide-out panel on the right. These selections will survive changes to search and filtering criterial so that you can collect Ideas from across multiple views, and act on them all at once.


    Coming Soon: The ability to save these Collections of Ideas as an additional form of "saved view," and after that, some ... really cool stuff :). Stay tuned.

  7. Idea & Feedback - Label Page View

    When going to the ideas and feedback tab, and clicking into the labels page view, there is a total number of ideas associated with each idea, but when clicking into the label to further analyze the ideas associated, it does not roll up the total number of voters within each idea.

    1 vote

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    0 comments  ·  Ideas  ·  Admin →

    💫We're thrilled to announce updates to our labeling experience! We prioritized ease of use and to make label application faster. In addition to our coming label recommendations, we hope these productivity enhancements make Idea triage even easier.


    🚀 Here are the improvements we made:

    • We added expand all/collapse all functionality on all label dialogs
    • We made the expanded state the default experience everywhere that labels have already been applied
    • Exposed label settings are accessible everywhere labels can be applied, so that the creation of new labels is always available
    • We unified the label modal across all areas where label application is used
    • The label modal is larger so that longer labels are easier to read and you can see more labels in the window
    • Performance increases come along with the updated label modal
    • When you open the label dialog, the search box is automatically in focus, so you can just…
  8. Default nested labels in "Add Labels" to be expanded

    In the new UI the add labels feature no longer expands the nested labels on default and it would be nice to have this feature back to prevent the need to click to open each one, every time.

    2 votes

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    0 comments  ·  Ideas  ·  Admin →

    💫We're thrilled to announce updates to our labeling experience! We prioritized ease of use and to make label application faster. In addition to our coming label recommendations, we hope these productivity enhancements make Idea triage even easier.


    🚀 Here are the improvements we made:

    • We added expand all/collapse all functionality on all label dialogs
    • We made the expanded state the default experience everywhere that labels have already been applied
    • Exposed label settings are accessible everywhere labels can be applied, so that the creation of new labels is always available
    • We unified the label modal across all areas where label application is used
    • The label modal is larger so that longer labels are easier to read and you can see more labels in the window
    • Performance increases come along with the updated label modal
    • When you open the label dialog, the search box is automatically in focus, so you can just…
  9. Restrict UserVoice Merge Suggestions to Open Ideas

    Hey guys, I love your system that is suggesting merges for my ideas, but I've started to catch a few times where the algorithm is suggesting that I merge an open idea into a closed one. So for instance, 8 years ago, one of our users made a suggestion to take a specific action, which was set to "DECLINED" with a reason by our team many years ago. Recently another user made a similar request with similar wording, and your matching system tried to suggest that I should merge them together. It feels like it shouldn't be trying to get…

    2 votes

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    0 comments  ·  Ideas  ·  Admin →

    Merge Match just got a big upgrade.  You can now filter the grid to show only Ideas that have a Marge Match candidate.  It will honor the filter settings to show you only applicable candidates.  Filters apply to both items in the merge match pairs, so if you only want to consider Open Ideas, filter the grid by open statuses, and click the Merge Match pill - this will show you only Ideas meeting the criteria.  This works for any filter settings....


    You'll also notice that there is no limit to the number of merge candidates you can cycle through.  Back and forward arrows will allow you to skip matches without making a decision on them.


    We hope this update allows you to quickly eliminate duplicates from your list of Ideas with a lot more ease!

  10. clone views

    There is currently no way to clone a view.

    It is common for people to create a view to show the ideas for a specific account which could include column customisation, ordering, filters etc. If I want to create the same for another account I have to repeat the steps which feels very inefficient.

    2 votes

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    0 comments  ·  Ideas  ·  Admin →

    View and lists can now be copied, renamed, and edited. The option is available in the 3 dot menu next to each View or List name in the secondary nav.

  11. Bulk edit idea custom fields from list view

    the new custom fields and filters are great. just need bulk actions to take it even further. especially helpful for backfilling prior ideas with the new data.

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
    Completed  ·  Torre Matthew responded

    Hi 👋

    Thank you for this feedback. You can now select multiple ideas from the idea grid and make custom field updates in a single action using the bulk actions menu.

    Thanks again.

  12. Make search parameters actually work in merge target search

    Search in Merge target window not functioning as it should be - quotations and minus symbols not changing search results to limit results to actual exact matches as specified by quotations, and including matches specifically excluded by minus symbols.

    1 vote

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    0 comments  ·  Ideas  ·  Admin →

    Merge search is now driven by AI!  The system will understand the meaning of the search terms you add, so in addition to keyword matches, Ideas that are conceptually similar will be returned.



  13. Copy Direct Link to Idea within Idea detail from Idea List

    I'd like the ability to get a link to a specific idea from within the idea detail. Right now, I can only get that link from the idea list, but I am frequently viewing a specific idea and want to grab the direct link rather than the long URL for the idea-in-list with all the URL params.

    Use case: Opening multiple ideas to consider a merge, decide NOT to merge, but want to cross-link in an internal comment for further discussion w/ team.

    1 vote

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    0 comments  ·  Ideas  ·  Admin →

    Apologies for not send an update on this when we completed it. You can copy a link to an Idea that will point a user to either the Admin Console or to the Web Portal by using the Share (links) icon in the upper right of the Idea Detail sheet.

  14. Increase the maximum number of options for the Select List type Idea Custom Field.

    The current maximum for the select list idea custom field is 50 selections. Please consider increasing this.

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
  15. Label menu to be uncollapsed

    When clicking the + sign on the Idea grid to add a label, the list is collapsed by default resulting in an added click. Would recommend that when the + is clicked, the list is open for quick selection

    1 vote

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    0 comments  ·  Ideas  ·  Admin →

    💫We're thrilled to announce updates to our labeling experience! We prioritized ease of use and to make label application faster. In addition to our coming label recommendations, we hope these productivity enhancements make Idea triage even easier.


    🚀 Here are the improvements we made:

    • We added expand all/collapse all functionality on all label dialogs
    • We made the expanded state the default experience everywhere that labels have already been applied
    • Exposed label settings are accessible everywhere labels can be applied, so that the creation of new labels is always available
    • We unified the label modal across all areas where label application is used
    • The label modal is larger so that longer labels are easier to read and you can see more labels in the window
    • Performance increases come along with the updated label modal
    • When you open the label dialog, the search box is automatically in focus, so you can just…
  16. Highlight search terms

    In the old UI, if I searched for keywords those words would be highlighted in any search results. This made it easier to find the ideas we were looking for.

    3 votes

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    1 comment  ·  Ideas  ·  Admin →
    Completed  ·  Torre Matthew responded

    Hello!


    We now highlight keyword search terms that match words in idea titles and descriptions.


    Thanks again for this feedback.

  17. Create Idea Directly From The New Idea Grid.

    On the original idea grid, there was a "Create Idea" button towards the top of the grid.

    This new idea grid does not have that.

    3 votes

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    0 comments  ·  Ideas  ·  Admin →

    To create a new Idea from the Idea Grid (or at any time within the UserVoice admin console), click the (+) icon in the main menu.  


    You can also set who you want the creator of the Idea to be, in case you're capturing the idea on behalf of another person.

  18. Allow me to see all my saved views in the dropdown

    The new Saved View dropdown only shows the first 20 saved views. I have several others that do not show. Please add these other views to the dropdown so I don't need to click into Manage Views to access them.

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
    Completed  ·  Torre Matthew responded

    Hey there!


    Thanks for this feedback. 


    From the admin console idea grid, you can now access all saved views from the views menu at the top of the grid.


    Thanks again.

  19. Sort Average of Importance Column in the Idea Grid

    be able to sort the idea grid by average of importance for the importance feature rating.

    5 votes

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    1 comment  ·  Ideas  ·  Admin →
    Completed  ·  Jared Shaffer responded

    We've recently made a series of improvements to our Importance Rating feature, including sorting by average importance on the Idea Grid!🚀


    You can now also:


    • Edit the importance rating labels by going to your Web Portal Settings
    • Enable/disable importance ratings per forum
    • View importance rating information from the Idea Grid exports
    • View importance rating responses per user and account
  20. 3 votes

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    0 comments  ·  Ideas  ·  Admin →

    We've updated subscribing end users to updates to be on by default, but if you change this selection, we'll remember your preference so you don't have to keep changing it every time.

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