General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
120 results found
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Include Attachments on Internal Notes Currently attachments can be added to Status Updates as well as comments, we would like the ability to include attachments for internal notes. Sample Use Case: when drafting a mock-up of something such as a UI change that is not yet ready for public feedback, but should have eyes on it by other members of the Product Management or Development Staff.
9 votesHello,
Yesterday we introduced “Internal Comments” on ideas to replace Notes. Don’t worry, we’ve kept all your previously created notes. They are now called internal comments.
Unlike notes, internal comments support attachments.
Also exciting about internal comments is that you now have the ability to mention other admins directly on ideas.
Here’s what you can expect.
@mention other UserVoice admins on internal comments
Reply to internal comments in threads
Email and in-app notifications when you’ve been mentioned on a UserVoice idea.
Email and in-app notifications when there is new activity on an internal comment thread that you’ve participated in.
Thanks!
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Filter by Negative Criteria Provide the ability to filter by ideas that do not have a particular label or outside of a certain date range, or not a particular category.
2 votesHello 👋
Advanced filtering allows you to narrow your list of ideas based on negative logic criteria. For example, you can now filter for ideas that do not have a specific label(s), not supported by a specified account(s), don't have specified statuses, or for ideas that are not in a specific idea category.
More on advanced filters here.
Thanks for this feedback.
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Respect Line Breaks in Internal Notes. Respect Line Breaks in Internal Notes.
Internal notes styling should respect line breaks like comments do. When leaving notes for internal members, it can difficult to understand the message being conveyed because it's all smushed together in one block.
7 votesHello,
Yesterday we introduced “Internal Comments” on ideas to replace Notes. Don’t worry, we’ve kept all your previously created notes. They are now called internal comments.
With internal comments, we’ve included an editor that supports richer text formatting than previously available with notes.
Also exciting about internal comments is that you now have the ability to mention other admins directly on ideas.
Here’s what you can expect.
@mention other UserVoice admins on internal comments
Reply to internal comments in threads
Email and in-app notifications when you’ve been mentioned on a UserVoice idea.
Email and in-app notifications when there is new activity on an internal comment thread that you’ve participated in.
Thanks!
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Allow admins to favorite or bookmark specific ideas so that they can quickly refer back to them later Allow admins to create a list of favorite or bookmarked ideas that they can easily refer back to instead of having to search through all ideas. Filtered views are good but sometimes an admin wants to keep an eye on a handful of ideas across multiple different categories/labels so it would be really helpful to be able to favorite or bookmark ideas to access quickly.
3 votesUsing our new list feature, you can quickly create a curated list of ideas to refer and collaborate with your colleagues. Simply use our quick action menu to create a list of ideas! Thanks for your feedback!
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Idea Insights - See All Ideas Respects Currently Selected Forum Idea Insights - my expectation was that See all ideas button respects the currently selected Forum (not all forums)
1 voteHello,
Selected Forum(s) on the Idea Insights view will now be respected when “See all ideas” is used to access the full Idea grid.
Thanks again for this feedback.
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Allow users to allocate priority across their already supported ideas For example, each user gets 100 "feedbucks" (still working on that term) that are by default evenly distributed across all their already voted on suggestions. User can then adjust their points to highlight certain suggestions with a higher priority.
So I could vote up 50 ideas, and my $100 would by default be split to $2 per idea. If I vote for another idea, the split would be cut down to ~$1.96 per idea, but could at any time redistribute my $100 according to priority. No limits to votes, but secondary metric to allow me to communicate priority.
Having the…
44 votesHey there 👋
Thanks for the this feedback and continued support of this idea.
Two weeks back we introduced a new feature to the web portal that allows users to convey an importance rating to ideas when providing feedback. If you haven't seen it just yet, head to UserVoice at your first convenience. We've been getting very helpful feedback since release and will continue to be looking for ways to improve this feature for our customers.
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Add Admin Avatar to Activity & Moderation Feed Items Display an avatar in Activity & Moderation items done by an Admin (currently only gives Admin name in orange color)
1 voteHey there,
Idea merge entries on the activity and moderation feed now includes the avatar of the admin who performed the action.
Thanks
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Include both Date and Time on entries in the Activity and Moderation Feed Currently the date is displayed on every entry. It would be additionally useful to expose time as well.
1 voteHey 👋
You can now view time in addition to day on every entry in the activity and moderation feed.
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allow users to export CSV of their own feedback from the "my feedback" tab Currently a user can see all of their feedback by clicking the "My feedback" option on the side menu. This feedback is spread across multiple pages and the user is unable to sort the feedback. Please allow the user to export this list of feedback into a CSV so that they can view it all on one page and sort by category, forum, etc.
1 voteHey there! When a user goes to their Settings on the web portal (same page containing "My feedback"), they will have an option to export all of their data. This will send the user CSVs of all their data related to their participation within UserVoice.
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Add option for 6 months on Inactive filter Add an option for 6 months in the Inactivity filter on the Ideas page
2 votesCheck it out! We have added a custom date option for the Inactive filter on the idea grid.
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Delete note on idea Ability to delete notes on ideas
2 votesHello,
Yesterday we introduced “Internal Comments” on ideas to replace Notes. Don’t worry, we’ve kept all your previously created notes. They are now called internal comments.
Internal comments can be deleted at an admins discretion.
Also exciting about internal comments is that you now have the ability to mention other admins directly on ideas.
Here’s what you can expect.
@mention other UserVoice admins on internal comments
Reply to internal comments in threads
Email and in-app notifications when you’ve been mentioned on a UserVoice idea.
Email and in-app notifications when there is new activity on an internal comment thread that you’ve participated in.
Thanks!
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In the Ideas page in the admin view, make the idea and description the same height so the rows are aligned. Rows aren't aligned in the ideas view page.
1 voteHi there! 👋
With the updated Idea Grid, we have set the height of each row to be the same.
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Reply emails contain link to Original Post When replying to a post, the email should contain a link to the original post. Currently, I send out several a day and I have no idea which ticket is referencing.
4 votesHi everyone! Thank you for feedback around this.
We’ve just rolled out an update so if you reply to a user’s feedback, the email will include a link back to the original suggestion.
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Be able to delete attachments to Suggestions User-uploaded attachment to a suggestion cannot be removed, except by deleting the suggestion.
If the suggestion receives activity (moderator approval, comments, votes), it then cannot be deleted by the user.
If the attachment contains personal information, the user has no means to address the use/storage of their data.
1 voteHello,
You now have the ability to delete an attachment that was uploaded during the creation of an idea.
Give it a try. Let us know what you think.
Thanks,
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4 votes
Greetings from UserVoice,
We’ve recently made it possible for admins to send status updates (public and internal) on multiple suggestions at a time.
On the suggestion grid, in the admin console, see “More Actions” when selecting more than one suggestion.
Thanks for the feedback.
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Reactions to Public Status Updates SUMMARY
An Admin will be able to enable Reactions to Public Status updates at the time of sending. Recipients of the Status Update email will be able to click a reaction button (thumbs-up or thumbs-down) in the email to give an instant reaction, and then will be able to add optional feedback via a web form. The Reactions will be visible to the Admin in the Status Update details.8 votesThis feature has been developed and we are preparing to launch it. Your subscribers to notifications of Public Status Updates will be able to give you instant reactions. This feedback can help you to validate your product development priorities.
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Partial single word search results should show results When searching for part of a single word, return search results that would auto-complete that word.
Example: Searching "auto" should find ideas with "autocomplete" in the title.
25 votesHi!
Search has been updated for better partial word matches. Search results will first do partial word matches on idea title then idea descriptions.
Thanks,
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Don't make the "Subscribe yourself to status updates?" setting checked by default when editing suggestion Many times a day I edit suggestions just to correct some typos or sometimes edit the title to make it easier to find and each time the "Subscribe yourself to status updates?" is checked. I wish this would stop. I'm managing the suggestion, I don't need to receive an e-mail when I will change the status..
3 votesHi everyone!
This was a bug, and it has now been fixed. The option to subscribe to status updates should only show when creating an idea from the admin console (not when editing an idea), and it should not be checked by default.
As part of this fix:
-You will no longer see the box when editing an idea.
-It will not be checked by default when you create an idea in the admin console.If you have any questions or this gives you any more issues, please, reach out to support@uservoice.com and we will be happy to help!
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Allow Admins to Edit End User Comments Admins need this ability so that they can remove any PI a user adds to their comment.
Also, So if a customer makes a valid point in a comment but also writes something about a
competitor, admins want to publish their comment, but remove the competitor
info. Or if they swear in their comment, they want to edit that out. Admins currently have to reject numerous comments because I cannot edit, even if they make valid points!1 voteHi everyone!
It is now possible for admins to edit end-user comments, by clicking the “pencil” icon.
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Be able to mention/tag other admins It would be nice to be able to tag/@mention your fellow team members when discussing both specific Features and Suggestions. These comments should be 'internal' comments/discussions/mentions and should not be a 'published' comment.
26 votesHey again,
Yesterday we introduced “Internal Comments” on ideas to replace Notes. Don’t worry, we’ve kept all your previously created notes. They are now called internal comments.
This is exciting because with internal comments you now have the ability to mention other admins directly on ideas.
Here’s what you can expect.
@mention other UserVoice admins on internal comments.
Reply to internal comments in threads.
Email and in-app notifications when you’ve been mentioned on a UserVoice idea.
Email and in-app notifications when there is new activity on an internal comment thread that you’ve participated in.
Note: We don’t yet support mentioning contributors or enabling contributors to mention admins.
Let us know what you think.
Thanks!
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