General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
152 results found
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Inconsistent @mention Functionality in Internal Comments When attempting to tag admins within comment sections, the system does not reliably display available names as expected. At times, the dropdown will populate with relevant options, but in other instances, no names appear. This inconsistency disrupts workflow and makes it difficult to ensure the right team members are notified.
3 votesInternal Comments is now Team Chat!
A new interface for internal collaboration has been released to improve on the way Internal Comments work. Look for Team Chat on the right rail of the Idea Details page.
- @mentions have been improved
- attachments (images and videos) now have an inline preview
- multiple attachments can be added at once
In addition, Public Comments are now their own control, with no overlap with the way internal comments used to work. When using the "Post Public Comment" button on the Idea Details page, only Public Comments can be made. We hope the additional labeling adds clarity and reduces steps.
As always, please let us know how we can improve this or any other experience within UserVoice!
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Default comment type to internal comment Default the comment type for admin license users to Internal Comment instead of Public Comment
3 votesInternal Comments is now Team Chat!
A new interface for internal collaboration has been released to improve on the way Internal Comments work. Look for Team Chat on the right rail of the Idea Details page.
- @mentions have been improved
- attachments (images and videos) now have an inline preview
- multiple attachments can be added at once
In addition, Public Comments are now their own control, with no overlap with the way internal comments used to work. When using the "Post Public Comment" button on the Idea Details page, only Public Comments can be made. We hope the additional labeling adds clarity and reduces steps.
As always, please let us know how we can improve this or any other experience within UserVoice!
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Idea Lists: Support Saved Views/Sticky Columns We would like the Idea Lists to save the column configurations. Its a bit tiresome to need to change the columns back on every page refresh.
4 votesThis is now complete! After adjusting which columns you wish to show in your Idea List, make sure you click "Save" to maintain your selection.
Please note that any column changes made to a shared Idea List will reflect for all viewers.
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Internal comments This is not a good design. Why would you want people to click on 'Post comment' to start typing their internal comment? It used to be more straightforward and easy.... now, you've made already bad design, even worse.
Please reconsider. This whole screen is so clunky and unintuitive. You need to work on making things simpler and more fluid:
- sharing between colleagues should be easy to access and action
- get rid of the Public comment option, or move it away. When I click on 'Internal comments' I should be able to post ONLY internal comments. Public ones are to be…
1 voteInternal Comments is now Team Chat!
A new interface for internal collaboration has been released to improve on the way Internal Comments work. Look for Team Chat on the right rail of the Idea Details page.
- @mentions have been improved
- attachments (images and videos) now have an inline preview
- multiple attachments can be added at once
In addition, Public Comments are now their own control, with no overlap with the way internal comments used to work. When using the "Post Public Comment" button on the Idea Details page, only Public Comments can be made. We hope the additional labeling adds clarity and reduces steps.
As always, please let us know how we can improve this or any other experience within UserVoice!
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Ability to Filter/Search by "Created by" (aka original idea submitter) I wish there was a way to filter down or search ideas by the "Submitter" or "Created by." I feel like I have looked high and low in the UI and don't seem to have found a easy way to go about this.
The use case is that when we get feedback from external users and I reach out to them via email to gather more context, I don't even share the Feedback Portal link with them because Content Hub's portal is not public, so they wouldn't be able to access it.
After our exchanges and gathering more context, I…3 votesGreat news!
You can now add "Creator" as a column in the Idea Grid. Additionally, you can filter by one or more creators in both regular and advanced filters, and there's a nice shortcut to filter by Team, where all members of the team will be included if they are the creators of an Idea. This is a great way to see what a particular group in your company has been advocating for.
Enjoy!
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Idea List permissions Allow add and create on idea lists for read-only admins
2 votesThank you for your feedback! We now allow admins with read-only feedback management permissions to create and edit personal idea lists.
However, if the idea list is shared, they will only be able to view this list and not add or edit the list.
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allow conversation to continue after idea is resolved (re-open on new comment from users) Hey team!
It's really frustrating to be unable to comment further on a recently closed idea. Sometimes they are closed in error or because of a misunderstanding and you let me write a public comment and then say it can't be saved.
Better if I could either comment, re-open, or otherwise do something to indicate that I'm not satisfied with the outcome. Otherwise it's not really listening to the voice of the user...
1 voteThank you for the feedback! This can be achieved by setting your closed statuses to having a user permission of "comment only", which can be found in the public status configurations of settings.
See more information on our Help Center here. Please reach out to our Support if you have any further questions!
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Identify which admin user performed the activity of creating an idea with the 'idea creator' field Be able to identify which admin user submitted an idea with the use of the 'idea creator' field.
6 votesYou're now able to see both who the feedback was from and the name of the admin who captured the feedback.
Right under the description on the Idea Detail sheet, you'll see a line that says:
Created by: (Whose feedback was it) via (Who captured the feedback) | (Date Created)
Let us know if we should make this information available elsewhere!
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Allow sharing with "All Admins" on Lists and Views Create a way to allow a view or a list to shared with all admins on a UV instance. This would allow a quick way for a view or list to be universal without the need to name each user, or to anticipate future users that would be added as admins.
2 votesYou can now share Idea Lists and Grid Views with the entire team of Admins with a single checkbox. Just use the sharing options to use this new feature.
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Require category when moving ideas to forums If "require category when creating an idea" is selected for the forum, require the category to be selected when moving ideas to another forum in the admin console.
1 voteThank you for your feedback -- this is now complete!
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Give each idea a unique ID and make this obvious It would be so useful if every 'idea' had a unique ID so that we could refer to them in other places, point other people to the right one. Only having the textual title to refer to is frustrating.
1 voteThe ID of an Idea now appears at the top of the Idea Detail sheet, and you can click the "Copy" icon to get a copy of the direct link to the Idea that you can share with colleagues or bookmark for future reference.
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Profile Card with Account Name and Revenue Show a profile card when we hover the mouse over the user's name. Show the Email ID, Account Name and Revenue in the Profile Card. It will save us couple of clicks to go to Users/Accounts tab.
1 voteHello! We've added a hover state on a user's name to display additional user information like their email, company information, last active date, and any feedback related stats linked to the users activity.
Thanks for your feedback!
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Create notification when sharing an Idea List When an Idea List, or an Idea List with an Impact Report is shared, there is no notification to the receiving user. I shared an idea list with two people, and they were both confused/said they didn't receive it until going into the portal and reviewing Idea Lists. Some type of alert would be very helpful here.
1 voteAdmins are now notified when an Idea List or Grid View has been shared with them.
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Add to Idea List from Idea Details Can you also add an option to add an idea to the Idea List from Idea Details screen in the three ... dropdown menu?
1 voteYou can now quickly add an idea to a list on the right rail of an idea detail sheet!
Thanks for you feedback!
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Restore Visibility and Quick Access to the “Moderation” in Grid Layout The recent changes of the header in the grid layout can be quite confusing in the beginning since the "moderation" section changed position (very left to the very right behind a drop down), naming (from "moderation" to "activity"). It's much less visible, requires at least an additional click, doesn't show omnipresent red bubble which indicates the number of ideas/comments that are flagged for moderation and doesn't feel like it fits into the information structure. Just not very comprehendible and quite annoying actually. Could you at least bring back the red indicator plus a way to access the section more quickly?…
1 voteWe've made updates to the top bar to restore the ability to toggle back and forth between ideas and activity.
Thanks for your feedback!
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"Skip" option in AI Merge Match When going through the AI-detected merge matches, it only gives the option to "ignore" the suggestion. "Skip" would be a great addition here, so we can circle back to the ideas if we are unsure if they should be merged or ignored
1 voteMerge Match just got a big upgrade. You can now filter the grid to show only Ideas that have a Marge Match candidate. It will honor the filter settings to show you only applicable candidates.
You'll also notice that there is no limit to the number of merge candidates you can cycle through. Back and forward arrows will allow you to skip matches without making a decision on them.
We hope this update allows you to quickly eliminate duplicates from your list of Ideas with a lot more ease!
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Remove merged idea from listview Love the suggestive Merge ideas. The only problem is that when you merge the idea, both ideas still show in the listview and the one that was merged shows blank status/internal status...etc. My vote is just merge them and only have one idea.
3 votesThank you for your feedback! We are now hiding merged, deleted, and spam ideas by default for idea lists. The summary tab will also update to exclude these ideas.
If you have any questions, please reach out to our Support channel!
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Merge Match within Select View Merge match should only apply to current ideas in current view
1 voteMerge Match just got a big upgrade. You can now filter the grid to show only Ideas that have a Marge Match candidate. It will honor the filter settings to show you only applicable candidates.
You'll also notice that there is no limit to the number of merge candidates you can cycle through. Back and forward arrows will allow you to skip matches without making a decision on them.
We hope this update allows you to quickly eliminate duplicates from your list of Ideas with a lot more ease!
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Advanced filtering should be able to filter on more than one label with AND logic I was looking forward to advanced filtering being able to filter on two labels with AND logic. It seems I can still only filter on labels with OR logic.
Once a label filter is applied, I should be able to apply another one. It seems once it's used once I cannot create another filter for "Label."
19 votesHi everyone 👋
There are now 3 options in advanced filtering for labels:
- Is any of
- Is none of
- Is all of
"Is all of" is the new option meant to address this use case.
Thanks as always for your feedback, and we hope it smooths out your workflows!
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Custom Idea Fields - Filter by the "null" The new filtering and bulk edit of custom fields is awesome! Can we add the ability to filter by blank values? This will help to find ideas that are missing values as we work to rollout the adoption.
12 votesGreat news -- you can now filter for a blank value for custom idea fields! This can be accomplished using Advanced Filters, selecting one of your custom idea fields, and selecting the value "is blank".
- Don't see your idea?