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General Feedback

How should we improve our feedback and product management tools?
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116 results found

  1. Identify which admin user performed the activity of creating an idea with the 'idea creator' field

    Be able to identify which admin user submitted an idea with the use of the 'idea creator' field.

    7 votes

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    4 comments  ·  Ideas  ·  Admin →

    You're now able to see both who the feedback was from and the name of the admin who captured the feedback.


    Right under the description on the Idea Detail sheet, you'll see a line that says:


    Created by: (Whose feedback was it) via (Who captured the feedback) | (Date Created)


    Let us know if we should make this information available elsewhere!

  2. Restore Visibility and Quick Access to the “Moderation” in Grid Layout

    The recent changes of the header in the grid layout can be quite confusing in the beginning since the "moderation" section changed position (very left to the very right behind a drop down), naming (from "moderation" to "activity"). It's much less visible, requires at least an additional click, doesn't show omnipresent red bubble which indicates the number of ideas/comments that are flagged for moderation and doesn't feel like it fits into the information structure. Just not very comprehendible and quite annoying actually. Could you at least bring back the red indicator plus a way to access the section more quickly?…

    1 vote

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    0 comments  ·  Ideas  ·  Admin →

    We've made updates to the top bar to restore the ability to toggle back and forth between ideas and activity.

    Thanks for your feedback!


  3. "Skip" option in AI Merge Match

    When going through the AI-detected merge matches, it only gives the option to "ignore" the suggestion. "Skip" would be a great addition here, so we can circle back to the ideas if we are unsure if they should be merged or ignored

    1 vote

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    1 comment  ·  Ideas  ·  Admin →

    Merge Match just got a big upgrade.  You can now filter the grid to show only Ideas that have a Marge Match candidate.  It will honor the filter settings to show you only applicable candidates.  


    You'll also notice that there is no limit to the number of merge candidates you can cycle through.  Back and forward arrows will allow you to skip matches without making a decision on them.  


    We hope this update allows you to quickly eliminate duplicates from your list of Ideas with a lot more ease!

  4. Merge Match within Select View

    Merge match should only apply to current ideas in current view

    1 vote

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    0 comments  ·  Ideas  ·  Admin →

    Merge Match just got a big upgrade.  You can now filter the grid to show only Ideas that have a Marge Match candidate.  It will honor the filter settings to show you only applicable candidates.


    You'll also notice that there is no limit to the number of merge candidates you can cycle through.  Back and forward arrows will allow you to skip matches without making a decision on them.


    We hope this update allows you to quickly eliminate duplicates from your list of Ideas with a lot more ease!

  5. Detect Windows versions properly

    Whenever a user posts an idea, their browser version is detected and the OS is guessed.
    We figured out UserVoice can’t tell Windows 10 from Windows 11 — which was crucial for a certain problem users encountered.
    I don’t know if it’s technically possible to properly detect OS, but at least it should be named 'Windows 10/11', if UV can’t distinguish these.

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
  6. Advanced filtering should be able to filter on more than one label with AND logic

    I was looking forward to advanced filtering being able to filter on two labels with AND logic. It seems I can still only filter on labels with OR logic.

    Once a label filter is applied, I should be able to apply another one. It seems once it's used once I cannot create another filter for "Label."

    19 votes

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    3 comments  ·  Ideas  ·  Admin →

    Hi everyone 👋


    There are now 3 options in advanced filtering for labels:


    • Is any of
    • Is none of
    • Is all of


    "Is all of" is the new option meant to address this use case.


    Thanks as always for your feedback, and we hope it smooths out your workflows!

  7. Idea details - Ability to set a default for comment type (Public/Internal)

    Idea details view (NEW)
    - Default the radio option of a comment based on the tab selected.
    For example - if you click on Internal Comments, the radio option for the comment should default to 'Internal' whereas currently this defaults to Public regardless of the tab you select.
    Confusing and risky for users when trying to post commentary that should only be for Admins

    7 votes

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    0 comments  ·  Ideas  ·  Admin →
    Completed  ·  Torre Matthew responded

    Hello!


    Thank you for your feedback.


    On the detailed idea sheet, the default option for public versus internal comments will now always respect the quick filter (Comments and Feedback or Internal Comments) that you have selected.

  8. Clear custom date fields

    Custom date fields can not be cleared when created.

    We use a custom field for 'follow up' date on ideas, however once added, this date can not be removed.

    It would keep our data cleaner to not have unneeded fields on ideas once we've followed up.

    1 vote

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    Completed  ·  0 comments  ·  Ideas  ·  Admin →
  9. Would like to be able to add sum of account column value to idea details

    I would like to see a sum of account value in the overview screen of ideas. Just like I am able to see Revenue summed by idea, I also wanted to see this value summed (this is from the HubSpot Sync).

    1 vote

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    0 comments  ·  Ideas  ·  Admin →

    The slide-out tray that we released yesterday when triggering multi-select now shows the aggregated reach metrics (de-duplicated) for all of the selected Ideas. This will allow you to see the possible impact of a group of ideas.


    Coming soon: The ability to save arbitrary collections of Ideas and return to them quickly, and much more analysis on those groups of Ideas.

  10. Idea Grid Select All Checkbox to Select Only Visible

    Have an optional checkbox in the Idea Grid to either select all visible ideas or select all ideas. For example, when you view 20 per page and have 100 ideas. There should be a checkbox to select all 20 visible and another to select all 100 total.

    2 votes

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    1 comment  ·  Ideas  ·  Admin →

    Using the Select All checkbox on the grid now selects only the visible ideas. To add more flexibility to selecting items, you can:


    (1) Adjust the number of Ideas shown per page at the bottom of the grid in the right corner

    (2) Collect Ideas in the list of the slide-out panel on the right. These selections will survive changes to search and filtering criterial so that you can collect Ideas from across multiple views, and act on them all at once.


    Coming Soon: The ability to save these Collections of Ideas as an additional form of "saved view," and after that, some ... really cool stuff :). Stay tuned.

  11. Restrict UserVoice Merge Suggestions to Open Ideas

    Hey guys, I love your system that is suggesting merges for my ideas, but I've started to catch a few times where the algorithm is suggesting that I merge an open idea into a closed one. So for instance, 8 years ago, one of our users made a suggestion to take a specific action, which was set to "DECLINED" with a reason by our team many years ago. Recently another user made a similar request with similar wording, and your matching system tried to suggest that I should merge them together. It feels like it shouldn't be trying to get…

    2 votes

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    0 comments  ·  Ideas  ·  Admin →

    Merge Match just got a big upgrade.  You can now filter the grid to show only Ideas that have a Marge Match candidate.  It will honor the filter settings to show you only applicable candidates.  Filters apply to both items in the merge match pairs, so if you only want to consider Open Ideas, filter the grid by open statuses, and click the Merge Match pill - this will show you only Ideas meeting the criteria.  This works for any filter settings....


    You'll also notice that there is no limit to the number of merge candidates you can cycle through.  Back and forward arrows will allow you to skip matches without making a decision on them.


    We hope this update allows you to quickly eliminate duplicates from your list of Ideas with a lot more ease!

  12. clone views

    There is currently no way to clone a view.

    It is common for people to create a view to show the ideas for a specific account which could include column customisation, ordering, filters etc. If I want to create the same for another account I have to repeat the steps which feels very inefficient.

    2 votes

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    0 comments  ·  Ideas  ·  Admin →

    View and lists can now be copied, renamed, and edited. The option is available in the 3 dot menu next to each View or List name in the secondary nav.

  13. Bulk edit idea custom fields from list view

    the new custom fields and filters are great. just need bulk actions to take it even further. especially helpful for backfilling prior ideas with the new data.

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
    Completed  ·  Torre Matthew responded

    Hi 👋

    Thank you for this feedback. You can now select multiple ideas from the idea grid and make custom field updates in a single action using the bulk actions menu.

    Thanks again.

  14. Make search parameters actually work in merge target search

    Search in Merge target window not functioning as it should be - quotations and minus symbols not changing search results to limit results to actual exact matches as specified by quotations, and including matches specifically excluded by minus symbols.

    1 vote

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    0 comments  ·  Ideas  ·  Admin →

    Merge search is now driven by AI!  The system will understand the meaning of the search terms you add, so in addition to keyword matches, Ideas that are conceptually similar will be returned.



  15. Increase the maximum number of options for the Select List type Idea Custom Field.

    The current maximum for the select list idea custom field is 50 selections. Please consider increasing this.

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
  16. Highlight search terms

    In the old UI, if I searched for keywords those words would be highlighted in any search results. This made it easier to find the ideas we were looking for.

    3 votes

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    1 comment  ·  Ideas  ·  Admin →
    Completed  ·  Torre Matthew responded

    Hello!


    We now highlight keyword search terms that match words in idea titles and descriptions.


    Thanks again for this feedback.

  17. Create Idea Directly From The New Idea Grid.

    On the original idea grid, there was a "Create Idea" button towards the top of the grid.

    This new idea grid does not have that.

    3 votes

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    0 comments  ·  Ideas  ·  Admin →

    To create a new Idea from the Idea Grid (or at any time within the UserVoice admin console), click the (+) icon in the main menu.  


    You can also set who you want the creator of the Idea to be, in case you're capturing the idea on behalf of another person.

  18. Allow me to see all my saved views in the dropdown

    The new Saved View dropdown only shows the first 20 saved views. I have several others that do not show. Please add these other views to the dropdown so I don't need to click into Manage Views to access them.

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
    Completed  ·  Torre Matthew responded

    Hey there!


    Thanks for this feedback. 


    From the admin console idea grid, you can now access all saved views from the views menu at the top of the grid.


    Thanks again.

  19. Sort Average of Importance Column in the Idea Grid

    be able to sort the idea grid by average of importance for the importance feature rating.

    5 votes

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    1 comment  ·  Ideas  ·  Admin →
    Completed  ·  Jared Shaffer responded

    We've recently made a series of improvements to our Importance Rating feature, including sorting by average importance on the Idea Grid!🚀


    You can now also:


    • Edit the importance rating labels by going to your Web Portal Settings
    • Enable/disable importance ratings per forum
    • View importance rating information from the Idea Grid exports
    • View importance rating responses per user and account
  20. Add custom variables to ideas

    Have the ability to add custom variables to ideas

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
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