larry.gerard@workhuman.com
My feedback
23 results found
-
6 votes
An error occurred while saving the comment larry.gerard@workhuman.com
supported this idea
·
-
10 votes
An error occurred while saving the comment larry.gerard@workhuman.com
commented
As a idea moves through various states, certain field & custom fields need to be filled out. Automating the filling out the field is possible on known conditions. For example: IDEA submitted by an internal employee for a customer, the employee didn't associate the customer details. In this case we need to be able to force the entry of a known customer or move it into a status of "needs more information" and assign ownership to the employee ( or submitter). Ideally the submitter gets an email, more information required, please add your customer name & email detials to the idea.
Another example, the idea is review and moves into a status " assigned to dev for prioritization". The idea owner (or assignee) should be assigned based on the Forum/Category the idea is associated with.
This would help with the manual look up of who In development or product management own which product(Forum).larry.gerard@workhuman.com
supported this idea
·
-
1 votelarry.gerard@workhuman.com
shared this idea
·
With over 40 Forum/category combinations and almost as many product managers we need to maintain a table of which product manager will review which idea. Product Managers (UV admins) will not review incoming ideas in their Forum/category. Often the submitted gets this wrong, so our UV program manager must review all incoming ideas and assign them to a product manager. This slows down the process and makes it tougher to meet a Triage/review ELA for all new ideas.