Automatic idea assigned to admin based on category
Enable a feature that automatically assigns ideas to a specific PM based on the category the idea is in.
6
votes
Adminkarin.tran
(Customer Success Manager, UserVoice)
shared this idea
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larry.gerard@workhuman.com
commented
With over 40 Forum/category combinations and almost as many product managers we need to maintain a table of which product manager will review which idea. Product Managers (UV admins) will not review incoming ideas in their Forum/category. Often the submitted gets this wrong, so our UV program manager must review all incoming ideas and assign them to a product manager. This slows down the process and makes it tougher to meet a Triage/review ELA for all new ideas.