General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
30 results found
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Be able to customize date range for "New customer Activity" column The "New Customer Activity" column shows stats for the last 30 days, but as Product Managers build out reports they at times need to adjust that date range.
This might mean going back in time to pull this for a specific month, or reporting on for a set time period like the month of October or a two week period etc...
3 votesWith our newly designed Ideas page, you can apply a customer activity date range filter that will highlight customer activity for that specified period. This will help you focus on new comments, votes, and ideas.
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Ability to export report reflective of filters applied Customer would like to see the ability to export idea report that is reflective of their filtered view, instead of seeing all the information/columns that is available. It's good to see all information but in some cases they would like to see an export of what they have filtered out. For example, they would like to see an exported report that just has summary of idea, idea content, number of voters and creation date/last update only.
2 votesHi there!
Thanks for this feedback.
You are now able to customize what columns are included in exports.
A bit more on how that works can be found here: https://help.uservoice.com/hc/en-us/articles/8017933508883-Export-Idea-Activity
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Contributor Console Not Appearing in "Activity by Source" Report When feedback is captured via Contributor Console, it is not currently showing up in the Activity by Source pie chart. It would be beneficial because the team only uses Console to capture Contributor Feedback, and we would like to easily see how much feedback is being captured in that channel
2 votes -
Report for Ideas Lifecycle They are looking for a report that tracks the concept of ideas submitted vs completed ideas. He wants a report that can illustrate lifecycle of ideas as they progress through stages (statuses) from new idea to completed. He described 2 benefits from this report. One, the ability to better understand their product development process (to see which stages ideas are getting stuck in, and why). Two, to illustrate to leadership the overall impact of UV (we have collected X amount of ideas which have become Y amount of new features)
2 votesWe just launched an update to the Status Update section of the Activity Report. We’re now showing how many times ideas were marked as a certain status within a designated time period as well as the customer reach of every update. Check out the attached image!
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Custom time period filter for Activity reports Time period filter should be customizable. Not just 30/90/365 days. We need to choose 1. and last day of a month when doing monthly reports otherwise its useless for us :(
The idea is good and we like it but we don't always have a time to check the Activity at the beginning of the month to see the last 30 daysPetr from Skype & MS Teams
2 votesHey all,
A couple weeks back we launched a new date picker on the Activity Report that gives you the ability to filter your reports by a custom time period. If you haven’t been to the activity report lately, check it out today.
Thanks,
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2 votes
Hi everyone! We wanted to follow up on this idea.
We have released our Feedback Analysis report which does let you see activity on the forum level.
This article walks through the details of the report: https://feedback.uservoice.com/knowledgebase/articles/1867393
Have other reports you want to see? Please, let us know! We want to hear from you.
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1 vote
Great news! We’ve added internal statues to the suggestion and analysis export. The following columns have been added to the export:
suggestion.internal_status.id suggestion.internal_status.name suggestion.internal_status_update.id suggestion.internal_status_update.body suggestion.internal_status_update.created_timestamp suggestion.internal_status_update.created_by_user.id suggestion.internal_status_update.created_by_user.name suggestion.internal_status_update.created_by_user.email_address
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Freeze 1st column of the suggestions and features grids When I scroll to the right (lots of columns), it would be helpful for you to freeze the suggestion details column. Right now, I lose the context so the numbers mean nothing.
1 vote -
Admin Analytics Dashboard should allow filtering to specific Forums Right now the analytics dashboard shows data across all forums. It would be ideal to be able to filter this to get stats for each individual forum and be able to export reports on the customer activity (suggestions, votes, comments) for a set time period only within an individual forum.
1 voteHi everyone,
While we don’t have this for the Dashboard view, you can filter and export data by forum in the Activity and Moderation tab on your account.
Click the lightbulb icon on the left → Click “All Open Suggestions” → Choose the forums you wan to view → Then click the “Activity and Moderation Tab.”
You can manage and export the activity for the forums you select, and even set a date range.
If you have any questions around this, please, don’t hesitate to reach out!
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Contributor Sidebar Stats included in Interactions Breakdown admin reports page should include the Contributor Sidebar in the breakdown of how people are interacting with our account (in addition to web portal, widget, mobile sdks)
1 voteHi Everyone,
Our Feedback Analysis Report now lets you measure feedback you receive through the Contributor Sidebar. Learn more about the report here: https://feedback.uservoice.com/knowledgebase/articles/1867393
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