General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
158 results found
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Sort Average of Importance Column in the Idea Grid be able to sort the idea grid by average of importance for the importance feature rating.
5 votesWe've recently made a series of improvements to our Importance Rating feature, including sorting by average importance on the Idea Grid!🚀
You can now also:
- Edit the importance rating labels by going to your Web Portal Settings
- Enable/disable importance ratings per forum
- View importance rating information from the Idea Grid exports
- View importance rating responses per user and account
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Filter ideas in the idea grid by custom segments The ability to filter ideas based on custom segments created in UserVoice (i.e. viewing ideas submitted by a user in a specific country). Labels won't work since they need to be applied manually.
5 votesThere is now an advanced filter available to limit the grid by custom segment values. Creating new custom segments will allow you to use custom fields (and combinations of them) as a filter on the grid.
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Access Saved View and Forum Settings from Secondary Nav The Manage Views screen enables me to quickly access Saved View and Forum settings in-line when reviewing your list of Saved Views and Forums.
With the introductions of the secondary navigation as well as the updated Ideas and Feedback section grouping, in order to get to the Manage Views page, I have to first navigate to the idea grid then go to the settings icon.
5 votesViews and lists can now be acted on directly from the secondary nav. Use the 3 dot menu to the right of any view or list to make changes.
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Specify Applicable Forums when Creating Labels Add functionality to enable a definition of Labels on a Forum by Forum basis. When creating a new Label you would specify to which Forum or Forums this Label is to be made available to. The new Label would only appear and be available for use within those Forums. There would also be functionality to link existing Labels to Forums (it is noted that some data cleansing may be required to ensure data integrity). There is currently an issue in that Labels are created that are relevant to limited Forums, but they appear Everywhere. This clutters lists and results in…
5 votesYou can now specify labels per forum!
If you check out the label management page, you can now select which Forums a label should be available for. In the user interface, only labels that are available for the Forum an Idea is in will be presented as available options.
This also applies to AI Label Recommendations... we'll only recommend labels appropriate for the Forum where an Idea lives.
We hope this makes label application easier and cleaner, so that different teams managing different forums will be able to use Labels how they like.
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Ability to expand the UserVoice submission box. When submitting a Uservoice submission, it would be really helpful if the box where text is entered could be expanded. Currently it is tiny, and I am unable to view the whole submission for review.
5 votesYou can now resize the text area, allowing a full view of content before submission. We appreciate your input!
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Return to current suggestion page context after editing suggestion scenario:
admin/feedback/suggestions context.
several pages of suggestions displaying 20 at a time
Edit a suggestion on the second or later page (e.g., to set a different category).
After edit, and clicking on the main suggestion page, the page refreshes and returns me to page 1 (suggestions 1-20).Please to not return to page 1. stay on current suggestion page context.
5 votesHi everyone!
First, thank you sharing this bug. When you make changes to an idea, it should not refresh and return you to the first page. You should not lose your place when editing or making changes to an idea.
We have rolled out a fix for this. If you hit anymore issues, please, reach out to our Support Team (support@uservoice.com) so we can look into it!
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Allow contributors to capture feedback on the forum (web portal) When a support person is viewing a suggestion on the forum website, allow them to quickly add customers to an idea. The suggestion that they are viewing should be automatically selected in the sidebar 'capture request' form.
5 votesHey,
As your customer facing teams’ new home for feedback, we’re excited to get your thoughts on how the new Contributor Console helps with this need.
In particular, from the Contributor Console, feedback can be added to an idea directly.
More here:
https://community.uservoice.com/blog/new-contributor-console/ -
5 votes
Hi everyone,
You can now follow ideas! As an admin, when viewing an idea, click the “Follow” button in the top right corner.
You can choose to be updated of status updates on the idea, customer activity like votes and email replies, and admin activity like merges or notes.
Notifications for the activity will appear the notification center (bell icon in the left hand menu of the admin console). Learn more about the notification center here: https://feedback.uservoice.com/knowledgebase/articles/1908661
Have additional notification options you would like to see when following an idea? Let us know! We want your feedback on this feature.
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Idea Lists: Support Saved Views/Sticky Columns We would like the Idea Lists to save the column configurations. Its a bit tiresome to need to change the columns back on every page refresh.
4 votesThis is now complete! After adjusting which columns you wish to show in your Idea List, make sure you click "Save" to maintain your selection.
Please note that any column changes made to a shared Idea List will reflect for all viewers.
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Adding new ideas from the admin console is confusing. While adding new ideas from the admin console, nothing happens after clicking save. It would be helpful if the new idea could be opened in a new tab or in the existing one so that I could proceed working on it.
4 votesHello!
After creating an idea from the admin console, we now provide a confirmation message that includes a quick link to the idea.
Thanks for this feedback.
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Reply emails contain link to Original Post When replying to a post, the email should contain a link to the original post. Currently, I send out several a day and I have no idea which ticket is referencing.
4 votesHi everyone! Thank you for feedback around this.
We’ve just rolled out an update so if you reply to a user’s feedback, the email will include a link back to the original suggestion.
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4 votes
Greetings from UserVoice,
We’ve recently made it possible for admins to send status updates (public and internal) on multiple suggestions at a time.
On the suggestion grid, in the admin console, see “More Actions” when selecting more than one suggestion.
Thanks for the feedback.
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Sort forums consistently in admin console, web portal, and settings In the suggestion setting of the admin console, forums are ordered by the number of suggestions in each forum with public forums grouped at the top of the list. On the web portal and in the admin console settings, forums are shown in alphabetical order. It would be helpful to have this order be consistent in all 3 places, or let admins choose their own order.
4 votesGreat news!
You can now manually order Forums and Categories. To update these settings click on the Cog Icon > General Settings > Ideas > Forums and drag forums into a desired order.
Categories can be ordered by clicking on the category count and dragging and dropping the categories into the desired order.
This will affect all locations where forums and categories are displayed as options, including the Portal, Chrome Extension, and in the admin interface.
We've also overhauled the entire Forum/Category setup experience for easier management.
Thanks as always for your feedback!
-The UserVoice Team
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Ability to sort by votes when looking at a user's suggestions though the Users & Accounts list When I view a users supported suggestions through the User & Account lists I would like there to be a column so i can sort their ideas by number of votes
4 votesAdmins can sort a user’s supported ideas using the Voters column. Navigate to the Users & Accounts page > select a user > click the Ideas tab > click on the Voters column to sort their supported ideas by vote count.
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Don't include completed ideas in searches I went to link a ticket to an idea, and it showed me oodles of completed ideas. That would be good as an option, but not in the default view. It should really separate out completed ideas.
4 votesHey there!
Thanks for this feedback. Idea grid search will respect all filter configurations. That is, excluding a public status of "completed" via the Public Status filter will exclude ideas in that status from any and all keyword search results.
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Display supporters’ locations When viewing the supporters of a suggestion, show the locations for those supporters to help determine if the request is location-specific.
4 votes -
Inconsistent @mention Functionality in Internal Comments When attempting to tag admins within comment sections, the system does not reliably display available names as expected. At times, the dropdown will populate with relevant options, but in other instances, no names appear. This inconsistency disrupts workflow and makes it difficult to ensure the right team members are notified.
3 votesInternal Comments is now Team Chat!
A new interface for internal collaboration has been released to improve on the way Internal Comments work. Look for Team Chat on the right rail of the Idea Details page.
- @mentions have been improved
- attachments (images and videos) now have an inline preview
- multiple attachments can be added at once
In addition, Public Comments are now their own control, with no overlap with the way internal comments used to work. When using the "Post Public Comment" button on the Idea Details page, only Public Comments can be made. We hope the additional labeling adds clarity and reduces steps.
As always, please let us know how we can improve this or any other experience within UserVoice!
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Default comment type to internal comment Default the comment type for admin license users to Internal Comment instead of Public Comment
3 votesInternal Comments is now Team Chat!
A new interface for internal collaboration has been released to improve on the way Internal Comments work. Look for Team Chat on the right rail of the Idea Details page.
- @mentions have been improved
- attachments (images and videos) now have an inline preview
- multiple attachments can be added at once
In addition, Public Comments are now their own control, with no overlap with the way internal comments used to work. When using the "Post Public Comment" button on the Idea Details page, only Public Comments can be made. We hope the additional labeling adds clarity and reduces steps.
As always, please let us know how we can improve this or any other experience within UserVoice!
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Ability to Filter/Search by "Created by" (aka original idea submitter) I wish there was a way to filter down or search ideas by the "Submitter" or "Created by." I feel like I have looked high and low in the UI and don't seem to have found a easy way to go about this.
The use case is that when we get feedback from external users and I reach out to them via email to gather more context, I don't even share the Feedback Portal link with them because Content Hub's portal is not public, so they wouldn't be able to access it.
After our exchanges and gathering more context, I…3 votesGreat news!
You can now add "Creator" as a column in the Idea Grid. Additionally, you can filter by one or more creators in both regular and advanced filters, and there's a nice shortcut to filter by Team, where all members of the team will be included if they are the creators of an Idea. This is a great way to see what a particular group in your company has been advocating for.
Enjoy!
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Remove merged idea from listview Love the suggestive Merge ideas. The only problem is that when you merge the idea, both ideas still show in the listview and the one that was merged shows blank status/internal status...etc. My vote is just merge them and only have one idea.
3 votesThank you for your feedback! We are now hiding merged, deleted, and spam ideas by default for idea lists. The summary tab will also update to exclude these ideas.
If you have any questions, please reach out to our Support channel!
- Don't see your idea?