General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
104 results found
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Create Idea Directly From The New Idea Grid. On the original idea grid, there was a "Create Idea" button towards the top of the grid.
This new idea grid does not have that.
3 votesTo create a new Idea from the Idea Grid (or at any time within the UserVoice admin console), click the (+) icon in the main menu.
You can also set who you want the creator of the Idea to be, in case you're capturing the idea on behalf of another person.
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Filter in the Ideas Grid for Flagged Ideas Adding a filter in the all ideas grid to view flagged ideas to easily manage these ideas in one place rather than going back and forth between the all ideas grid and the flagged ideas tab
3 votesWe have added a column to the idea grid that surfaces the number of active flags on an idea. You can sort by this column to view which ideas have the most or least number of flags.
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Additional filters for last updated status date An additional filter to narrow down the last updated status date (by adding custom datr range) to help in decreasing the number of ideas that are breaching SLA response times
3 votesHello 👋
Public Status Last Update Date and Internal Status Last Update Date are two of the newest filters you now have available to you through advanced filters.
More on advanced filters here.
Thanks for this feedback.
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Ability to search for Ideas by unique ID number each suggestion created in UserVoice gets its unique ID, but it is not a visible and searchable field. We would like to be able to search for ideas by ID number in the admin console
3 votesHey there!
Thanks for this feedback.
This is not the most obvious feature of idea search but we do support it today. Each idea has a unique ID that you can find under the properties section of each idea detail sheet. Searching for this ID directly on the idea grid will lead you directly to that idea. Take a look at the attached images for a specific example.
Thanks again.
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Don't make the "Subscribe yourself to status updates?" setting checked by default when editing suggestion Many times a day I edit suggestions just to correct some typos or sometimes edit the title to make it easier to find and each time the "Subscribe yourself to status updates?" is checked. I wish this would stop. I'm managing the suggestion, I don't need to receive an e-mail when I will change the status..
3 votesHi everyone!
This was a bug, and it has now been fixed. The option to subscribe to status updates should only show when creating an idea from the admin console (not when editing an idea), and it should not be checked by default.
As part of this fix:
-You will no longer see the box when editing an idea.
-It will not be checked by default when you create an idea in the admin console.If you have any questions or this gives you any more issues, please, reach out to support@uservoice.com and we will be happy to help!
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3 votes
We’ve added this functionality to an idea. It will work just like our global activity feed export.
In the admin console, navigate to a specific idea, and you will now see an “Export” button next to the activity filter.
Filter your activity (if you only want comments) and then export. If you have any questions, let us know!
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Show Changes after Edits When I'm going through and editing suggestions (e.g. changing the name, adding a description), the changes don't automatically show when I close the suggestion. I have to refresh the page in order for me to see the changes. However, when I refresh the page, it takes me back to the first item on the first page. We have 653 suggestions and if I'm viewing numbers 141-160, I don't want to have to scroll back through to find where I left off. So either 1) Automatically show changes after I close the suggestion or 2) Don't change my position when I…
3 votesHey everyone! We did have a bug where if you edited an idea title or description, you would have to refresh to see those changes.
This bug was fixed. If this is still giving you issues, please, let me know at claire.talbott@uservoice.com. You should not have to refresh the page to see your edits to the idea title and description!
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Quickly remove labels from list view From a list view, have the ability to remove labels quickly. Right now you need to open the labels and scroll to find the label to deselect it. Can we add a "X" to the label button in the list view to remove quickly (or something similar)?
3 votesHello!
On the idea grid, labels can now be removed from an idea without opening the label picker. Hovering over a label will reveal an (x) that can be used to clear that label from the idea.
Thanks for this feedback.
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Search field in merge window is tiny I like the new merge experience, but the search field is just teeny-tiny! Many times I have to perform multiple searches for duplicates and will change some of the terms used each time. It's annoying to do this in such a small field.
3 votesHello!
We've increased the width of the merge modal search field.
Thanks for this feedback.
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Increase visibility of inviting users to a private forum This setting is incredibly hard to find for a new customer.
3 votesWe hear you on this idea! We added a couple of improvements to help with this:
1) If you are viewing a list of forums, you can click the kebab on the right, to quickly invite or manage invitations: https://cl.ly/b0b3b3c814c1
2) If you are in forum settings, you can click the link to quickly managed authorized users: https://cl.ly/01bf96256075
Have additional functionality you would like to see to make this easier? Let us know!
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Filter by Negative Criteria Provide the ability to filter by ideas that do not have a particular label or outside of a certain date range, or not a particular category.
2 votesHello 👋
Advanced filtering allows you to narrow your list of ideas based on negative logic criteria. For example, you can now filter for ideas that do not have a specific label(s), not supported by a specified account(s), don't have specified statuses, or for ideas that are not in a specific idea category.
More on advanced filters here.
Thanks for this feedback.
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Add option for 6 months on Inactive filter Add an option for 6 months in the Inactivity filter on the Ideas page
2 votesCheck it out! We have added a custom date option for the Inactive filter on the idea grid.
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Delete note on idea Ability to delete notes on ideas
2 votesHello,
Yesterday we introduced “Internal Comments” on ideas to replace Notes. Don’t worry, we’ve kept all your previously created notes. They are now called internal comments.
Internal comments can be deleted at an admins discretion.
Also exciting about internal comments is that you now have the ability to mention other admins directly on ideas.
Here’s what you can expect.
@mention other UserVoice admins on internal comments
Reply to internal comments in threads
Email and in-app notifications when you’ve been mentioned on a UserVoice idea.
Email and in-app notifications when there is new activity on an internal comment thread that you’ve participated in.
Thanks!
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Show update date in columns in Admin Console Be able to sort in the grid by last Updated date. The column picker shows "created/updated" but then only gives the option to show created date.
2 votesHi everyone,
We have added a column for “updated” so you can sort by this column now. Screenshot: https://cl.ly/532a8a2db72e.
You will need to check the “updated” option in the column picker.
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Setting "None" status after responding with another status. Please restore the ability to select "None" for the status label after a status has been assigned. We respond to ideas using the "none" status to confirm that we've seen them, and to let users know that their idea is a good one, however - If I need to ask a question, I update with a different status for tracking purposes. And currently, if they respond to the question I ask, I'm unable to put the status back to "None" - I have to switch to the old uservoice interface in order to accomplish this, it's quite irritating.
2 votesHi all, this bug was fixed on 3/14/18. I do apologize for the delay in getting the status updated!
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View content of messages sent to subscribers After I send a message to subscribers, I am unable to see the content of the message I sent them to refer back to. I like using the UserVoice interface to do this to get analytics, however when following up I am disappointed that I cannot refer back to the text of my message.
2 votesHi everyone!
We recently rolled out some updates to our Message Subscribers feature.
You will now see the message you sent on the idea detail page, and when users write back, their responses will be saved in UserVoice.
This article goes into more detail as well: https://feedback.uservoice.com/knowledgebase/articles/1903003
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Add more "No customer activity" filters Please add the following filters to the Suggestions Customer Activity filter:
-No customer activity in the last 30 days
-No customer activity in the last 60 daysOr something similar. 90 days is very useful, but we have too many incoming ideas, would like to clean it out more aggressively using this filter.
2 votesCheck it out! We have added a custom date option for the Inactive filter on the idea grid.
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Detect Windows versions properly Whenever a user posts an idea, their browser version is detected and the OS is guessed.
We figured out UserVoice can’t tell Windows 10 from Windows 11 — which was crucial for a certain problem users encountered.
I don’t know if it’s technically possible to properly detect OS, but at least it should be named 'Windows 10/11', if UV can’t distinguish these.1 voteThanks for letting us know, Egor. We have made a change so this will now display "Windows 10/11".
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Clear custom date fields Custom date fields can not be cleared when created.
We use a custom field for 'follow up' date on ideas, however once added, this date can not be removed.
It would keep our data cleaner to not have unneeded fields on ideas once we've followed up.
1 vote -
Bulk edit idea custom fields from list view the new custom fields and filters are great. just need bulk actions to take it even further. especially helpful for backfilling prior ideas with the new data.
1 voteHi 👋
Thank you for this feedback. You can now select multiple ideas from the idea grid and make custom field updates in a single action using the bulk actions menu.
Thanks again.
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