General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
44 results found
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Source URL Capture in Extension Experience Enable the source URL capture from the Extension Experience to connect the full context of a support ticket with the feature request
1 voteThe feedback source can be found underneath the Feedback box in the extension. You can also copy and the edit the link in the textfield. For more information on this please check out this support document. Thanks!
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Option to only show Open Ideas in Smart Search for Contributor Extension When the extension completes a smart search, it will search All Ideas instead of just Open Ideas. If you create a search with search parameters, you can then narrow down by Open or All Ideas.
2 votesIn an updated published to the Chrome store today, the default behavior of smart search excludes Closed Ideas. You can still associate feedback with a Closed Idea, if desired, by using the search icon and selecting "All Ideas" as a search filter.
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stack rank ideas by importance Placing a importance high, med, low is great. But too often you get individuals that will rank everthing as "high" to force a priority on their ideas. Ideally it would be great if there was a way for product management to select a set of ideas and ask customers to stack rank them or assess priority of each idea based on a pool of points.
There are many techniques out there that help support this. For example, instead of stack ranking. Give every voter 100 points and ask them to apply those points to a group of ideas. This could…
3 votesGreat news! 🎉 You can now add priorities to Ideas on any Idea List.
How can you use this?
- Empower Your Teams: Have teams like support or sales teams compile a list of product ideas and assign priorities based on company goals or team priorities.
- Plan Your Roadmap: Create a list of ideas you’re considering for the upcoming quarter and rank them to guide your planning.
- Capture Customer Insights: Record the priorities that individual customers assign to their feature requests—helping you better understand what matters most to them.
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Add extra scrolling in contributor console and extension for small screen sizes Please add scrolling in the feedback capture window in the contributor console and the contributor extension for small screen sizes
1 voteWe've enabled scrolling in the feedback capture window for smaller screens in the contributor console and extension. We appreciate all the feedback that guided this enhancement!
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Contributors to add importance rating on behalf of customer Ability for contributors to add the weighted average importance to an idea on behalf of a customer when capturing feedback
26 votesGreat news, there's now an official UserVoice Feedback Capture Extension! This extension will replace the sidebar for feedback capture functionality.
The extension allows for capturing the importance rating on behalf of the customer.
You can install it from the Chrome extension marketplace, and we'd love your feedback!
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"Create New Idea" button on Sidebar to be larger and more visible The create new idea link at the bottom of the similar ideas search on the sidebar is too small. It would be great if this option can be larger and more visible so contributors do not miss it
1 voteThe UserVoice Feedback Extension has replaced the Sidebar, and we've improved the user interface to make creating a new idea more clear.
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Update Description verbiage in contributor console to indicate that the idea description will be public In the Contributor tools, the Description header says "Description (optional)". We would love to have this indicate that this field is public similar to the feedback section indication that that section is private.
1 voteHello!
We've updated the description field in the Contributor Console feedback capture tool to better explain that idea descriptions can be viewed on public idea forums.
Thanks for this feedback.
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Show owner of feedback as who shared this on the public site When a contributor or any admin enters feedback for a user/customer, the idea displays on the public side as if the idea is owned by that contributor. We need for the idea to show as being owned/entered by the customer who provided the feedback initially. We would prefer to prevent all feedback to appear like it came from the company, or the perception of this. Also, when an idea is being moved to our dev teams, we create a project and list the customer/account who initially submitted the request. This is hard when the idea isn't listed as coming from…
1 voteWe have recently launched a feature that allows you to do this. Check it out: https://help.uservoice.com/hc/en-us/articles/8112387692691-Adding-Ideas-in-the-Admin-Console
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Improve search menu for Contributor Sidebar to help mitigate against duplicate feedback Provide filtering capabilities, like in the admin console, to be able to search for relevant ideas to capture feedback against.
31 votesGreat news, there's now an official UserVoice Feedback Capture Extension! This extension will replace the sidebar for feedback capture functionality.
The new extension includes an AI-powered search that dramatically improves search results for reduced dupilcates.
You can install it from the Chrome extension marketplace, and we'd love your feedback!
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Contributor Console: User Name Search In the new Contributor Console, I'd like to have the system search and return a list of users when typing in whose idea is this just like other tools SO THAT I don't have to find their exact email address.
8 votesHey there,
A couple weeks back we made capturing feedback in the Contributor Console easier by incorporating user search and auto-complete into the capture feedback form. If you haven’t discovered it yet, check it out. Let us know what you think.
Thanks,
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Ideas created by contributors should be included in "My Activity" Ideas that are created by contributors on behalf of other customers should appear in the "My Activity" of the contributor's console. It's a confusing experience for our internal users when they need to find and add feedback to existing ideas they themselves created.
1 voteHello!
Thanks for this feedback.
From the "My Activity" feed of the Contributor console, a contributing team member can see all feedback they've captured, ideas they've created, as well as any votes they may have submitted for existing ideas.
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Suggest More Ideas when capturing feedback in the Contributor Console When capturing feedback via the Contributor Console, only three ideas are displayed, even if many more ideas are a good match for the terms. Display more ideas.
1 voteHey there! Thanks for the feedback. Our team has made this adjustment so users will now see up to 20 suggested ideas when entering feedback in the Contributor Console.
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Default forum when capturing feedback in sidebar Instead of having to select any of the forums on the account, allow a forum to be set as a default per user.
2 votesThis is possible with the UserVoice Feedback Capture Chrome Extension. The last Forum/Category combo that a contributor chose will be remembered between uses, so that a default can be set or that multiple Ideas can be captured for the same area in quick succession without having to re-select the Forum/Category.
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Remove Customer Contributor Consoles from Google Search Results If you search "Uservoice Contributor Console" in Google (I was trying to find documentation on the console) - there are dozens, if not hundreds of search results that show the signin pages of all of UserVoices customers.
I'm assuming that Uservoice didn't mean to publish their customer list this way in Google, and having it show up in search results can really muddy the water when you have use cases like mine where I'm a customer trying to find details on the new Contributor Console.
See screenshot for example.
1 voteThanks for bringing this to our attention Aaron. It certainly wasn’t our intention for this endpoint to be crawled. We’ve updated the list of items not to be indexed and the results should fall out of Google’s index over whatever mysterious schedule they have :)
Thanks again for pointing this out – I really appreciate it!
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5 votes
Using the new Feedback Extension, you now have the option to search just Open Ideas, or All Ideas as desired.
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Provide UV User Search in Contributor Sidebar I'd like the ability to look up a user by their name and account they are associated with instead of only being able to submit based on an email address.
1 voteGood news: you can already do this.
When you invoke the contributor sidebar, click the hamburger menu in the upper left of the sidebar. The top margin turns into a search box for users and accounts.
Thanks for pointing out that this was difficulty to find!
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Public idea link when capturing feedback via the contributor sidebar When capturing feedback via the contributor sidebar, we link feedback to an existing suggestion, or create a new suggestion.
I would like to have a shortcut to copy the public permalink to the linked suggestion so that I can easily share this with the customer, rather than clicking through the admin console to get the web portal link.
3 votesHey there,
As your customer facing teams’ new home for feedback, we’re excited to get your thoughts on how the new Contributor Console helps with this need.
While this feature is not yet a part of Contributor Sidebar experience, we did keep this need in mind for the Contributor Console.
That is, from the Contributor Console, a public link to each idea can be easily copied and shared.
More here:
https://community.uservoice.com/blog/new-contributor-console/ -
Create a full-page view for the Contributor Sidebar Is there a way to use uservoice without using the sidebar browser plug in? I find it hard to search and track submissions and I prefer a web page layout.
3 votesHey,
As your customer facing teams’ new home for feedback, we’re excited to get your thoughts on how the new Contributor Console helps with this need.
In particular, from the Contributor Console, users can capture feedback without the use the Contributor Sidebar.
More here:
https://community.uservoice.com/blog/new-contributor-console/ -
Microsoft Edge Support for the Contributor Sidebar Please allow the addition and use of the Contributor Sidebar in Microsoft Edge.
11 votesThe new UserVoice Feedback Chrome Extension fully supports Microsoft Edge, and brings sidebar functionality and more to your contributors.
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Enable Attachments in the Contributor Sidebar When capturing customer requests through the sidebar, I would like to be able to upload an attachment.
51 votesGreat news, there's now an official UserVoice Feedback Capture Extension! This extension will replace the sidebar for feedback capture functionality.
The new extension allows contributors to add attachments while submitting feedback!
You can install it from the Chrome extension marketplace, and we'd love your feedback!
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