General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
35 results found
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Option to only show Open Ideas in Smart Search for Contributor Extension When the extension completes a smart search, it will search All Ideas instead of just Open Ideas. If you create a search with search parameters, you can then narrow down by Open or All Ideas.
2 votesIn an updated published to the Chrome store today, the default behavior of smart search excludes Closed Ideas. You can still associate feedback with a Closed Idea, if desired, by using the search icon and selecting "All Ideas" as a search filter.
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Contributors to add importance rating on behalf of customer Ability for contributors to add the weighted average importance to an idea on behalf of a customer when capturing feedback
26 votesGreat news, there's now an official UserVoice Feedback Capture Extension! This extension will replace the sidebar for feedback capture functionality.
The extension allows for capturing the importance rating on behalf of the customer.
You can install it from the Chrome extension marketplace, and we'd love your feedback!
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"Create New Idea" button on Sidebar to be larger and more visible The create new idea link at the bottom of the similar ideas search on the sidebar is too small. It would be great if this option can be larger and more visible so contributors do not miss it
1 voteThe UserVoice Feedback Extension has replaced the Sidebar, and we've improved the user interface to make creating a new idea more clear.
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Update Description verbiage in contributor console to indicate that the idea description will be public In the Contributor tools, the Description header says "Description (optional)". We would love to have this indicate that this field is public similar to the feedback section indication that that section is private.
1 voteHello!
We've updated the description field in the Contributor Console feedback capture tool to better explain that idea descriptions can be viewed on public idea forums.
Thanks for this feedback.
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Show owner of feedback as who shared this on the public site When a contributor or any admin enters feedback for a user/customer, the idea displays on the public side as if the idea is owned by that contributor. We need for the idea to show as being owned/entered by the customer who provided the feedback initially. We would prefer to prevent all feedback to appear like it came from the company, or the perception of this. Also, when an idea is being moved to our dev teams, we create a project and list the customer/account who initially submitted the request. This is hard when the idea isn't listed as coming from…
1 voteWe have recently launched a feature that allows you to do this. Check it out: https://help.uservoice.com/hc/en-us/articles/8112387692691-Adding-Ideas-in-the-Admin-Console
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Improve search menu for Contributor Sidebar to help mitigate against duplicate feedback Provide filtering capabilities, like in the admin console, to be able to search for relevant ideas to capture feedback against.
31 votesGreat news, there's now an official UserVoice Feedback Capture Extension! This extension will replace the sidebar for feedback capture functionality.
The new extension includes an AI-powered search that dramatically improves search results for reduced dupilcates.
You can install it from the Chrome extension marketplace, and we'd love your feedback!
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Contributor Console: User Name Search In the new Contributor Console, I'd like to have the system search and return a list of users when typing in whose idea is this just like other tools SO THAT I don't have to find their exact email address.
8 votesHey there,
A couple weeks back we made capturing feedback in the Contributor Console easier by incorporating user search and auto-complete into the capture feedback form. If you haven’t discovered it yet, check it out. Let us know what you think.
Thanks,
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Ideas created by contributors should be included in "My Activity" Ideas that are created by contributors on behalf of other customers should appear in the "My Activity" of the contributor's console. It's a confusing experience for our internal users when they need to find and add feedback to existing ideas they themselves created.
1 voteHello!
Thanks for this feedback.
From the "My Activity" feed of the Contributor console, a contributing team member can see all feedback they've captured, ideas they've created, as well as any votes they may have submitted for existing ideas.
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Suggest More Ideas when capturing feedback in the Contributor Console When capturing feedback via the Contributor Console, only three ideas are displayed, even if many more ideas are a good match for the terms. Display more ideas.
1 voteHey there! Thanks for the feedback. Our team has made this adjustment so users will now see up to 20 suggested ideas when entering feedback in the Contributor Console.
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Remove Customer Contributor Consoles from Google Search Results If you search "Uservoice Contributor Console" in Google (I was trying to find documentation on the console) - there are dozens, if not hundreds of search results that show the signin pages of all of UserVoices customers.
I'm assuming that Uservoice didn't mean to publish their customer list this way in Google, and having it show up in search results can really muddy the water when you have use cases like mine where I'm a customer trying to find details on the new Contributor Console.
See screenshot for example.
1 voteThanks for bringing this to our attention Aaron. It certainly wasn’t our intention for this endpoint to be crawled. We’ve updated the list of items not to be indexed and the results should fall out of Google’s index over whatever mysterious schedule they have :)
Thanks again for pointing this out – I really appreciate it!
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5 votes
Using the new Feedback Extension, you now have the option to search just Open Ideas, or All Ideas as desired.
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Provide UV User Search in Contributor Sidebar I'd like the ability to look up a user by their name and account they are associated with instead of only being able to submit based on an email address.
1 voteGood news: you can already do this.
When you invoke the contributor sidebar, click the hamburger menu in the upper left of the sidebar. The top margin turns into a search box for users and accounts.
Thanks for pointing out that this was difficulty to find!
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Public idea link when capturing feedback via the contributor sidebar When capturing feedback via the contributor sidebar, we link feedback to an existing suggestion, or create a new suggestion.
I would like to have a shortcut to copy the public permalink to the linked suggestion so that I can easily share this with the customer, rather than clicking through the admin console to get the web portal link.
3 votesHey there,
As your customer facing teams’ new home for feedback, we’re excited to get your thoughts on how the new Contributor Console helps with this need.
While this feature is not yet a part of Contributor Sidebar experience, we did keep this need in mind for the Contributor Console.
That is, from the Contributor Console, a public link to each idea can be easily copied and shared.
More here:
https://community.uservoice.com/blog/new-contributor-console/ -
Create a full-page view for the Contributor Sidebar Is there a way to use uservoice without using the sidebar browser plug in? I find it hard to search and track submissions and I prefer a web page layout.
3 votesHey,
As your customer facing teams’ new home for feedback, we’re excited to get your thoughts on how the new Contributor Console helps with this need.
In particular, from the Contributor Console, users can capture feedback without the use the Contributor Sidebar.
More here:
https://community.uservoice.com/blog/new-contributor-console/ -
Enable Attachments in the Contributor Sidebar When capturing customer requests through the sidebar, I would like to be able to upload an attachment.
51 votesGreat news, there's now an official UserVoice Feedback Capture Extension! This extension will replace the sidebar for feedback capture functionality.
The new extension allows contributors to add attachments while submitting feedback!
You can install it from the Chrome extension marketplace, and we'd love your feedback!
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Contributors can use a web site to add feedback from customers When a contributor is logged into the forum web site, they can add a customer to an existing idea or create a new idea on behalf of the customer.
4 votesHi,
As your customer facing teams’ new home for feedback, we’re excited to get your thoughts on how the new Contributor Console helps with this need.
More here:
https://community.uservoice.com/blog/new-contributor-console/ -
Discarding edits in admin console without asking for confirmation When I edit a suggestion in the admin console, and click somewhere else, the edit pane collapses without asking whether I want to save my changes. I lost all my changes.
4 votesHi everyone,
This should be fixed. Clicking outside the edit window, should not close it out. You either have to click the X button, Cancel or Save to close the dialogue. If this gives you anymore issues, please contact support@uservoice.com.
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Allow contributors access to see customer requests and emails that have been captured through the sidebar Allow contributors access to see customer requests and emails that have been captured through the sidebar, since this info is not displayed in the forum, and contributors do not have access to the admin portal.
4 votesHello,
As your customer facing teams’ new home for feedback, we’re excited to get your thoughts on how the new Contributor Console helps with this need.
In particular, the “My Activity” feed enables team members to see customer requests and emails that have been captured through the sidebar.
More here:
https://community.uservoice.com/blog/new-contributor-console/ -
Browser extension for contributor sidebar I would like an extension for the contributor sidebar so that I can capture feedback on some websites that block bookmarklets; for example twitter, intercom, github, salesforce lightning
7 votesGreat news, there's now an official UserVoice Feedback Capture Extension! This extension will replace the sidebar for feedback capture functionality.
You can install it from the Chrome extension marketplace, and we'd love your feedback!
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Automtically remind inactive contributors to capture feedback Take the burden of admins/leads and provide means to re-engage contributors who are inactive or have never used their contributor licenses.
3 votesEarlier this month we launched a monthly Contributor Insights email. Similar to the Admin Insights email, the Contributor Insights email notifies contributors of recent status updates and their activity. If they haven’t been active, the email will prompt them to add feedback.
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