Contributors to add importance rating on behalf of customer
Ability for contributors to add the weighted average importance to an idea on behalf of a customer when capturing feedback
Emily Reidy commented
As an Admin, I want to assign an importance level for each piece of feedback in an Idea. I should be able to edit the importance level for a piece of feedback at a later time, even after submission.
Enable user to rate the importance of an idea at the same time as they are submitting / creating a new idea.
In the help, it mentions Contributors can Flag ideas. However, there isn't a way to view and sort these in the grid view. What would we want to have two separate ways to denote importance of a request. We want to have a unified view and a easy way for these members to track them. Also, Admins and Contributors should have a way to add a Flag or Importance to an item. As an Admin, I should be able to set these myself because I have heard these from members in the market.
Ability to rank the importance of the customer request.
Flag customers who are Churning because of lack of a feature - Flag a new big sales opportunity contingent on an integration, etc
Occasionally, high-priority customers are talking with executives or project managers and need something updated in our software quickly.
When capturing a request with the Sidebar, it could be helpful to include details about the customer. For example, "churn risk", "deal blocker", etc.